"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)

Course Outline/Calendar (Summary)

In general, the course will cover the topics and do the activities outlined in the common BUS 302 calendar. However, the days and times for specific topics and activities will vary depending on a range of factors, including how well the class is doing in specific areas. More information will be provided in class.

You will run and bring to class, but not turn in, the Myers-Briggs Type Indicator (MBTI) test. You will skip the "case preferences" assignment. Exercise #1 will be done in written form, not oral form. I score the oral presentations and oral challenges as group performance rather than individual performance. I tend not to given "second chance" oral presentations. I use some time in class for overall group evaluations and for personal group discussion. As indicated on the syllabus, this class will have a few "pop quizzes" as well.

There is no final exam in this course.

Note: Materials listed as (CSUN only) are restricted to CSUN students, faculty, and staff only. To access these restricted materials, CSUN stakeholders will need to enter their full CSUN email address and their CSUN password.

Course Outline/Calendar (Detail)

The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Business 302 course, Class #  12964, for the Fall, 2012 semester. This course meets Tue/Thu 9:30am - 10:45am (Tue 8/28 - Thu 12/6, 16 weeks) in JH2206 [ Campus Map, Google Maps, Google Earth ].

The following summary identifies the key terms used in the course outline.

Topic(s):

General topic(s) to be discussed

Coursepack:

Readings from the coursepack [ .html ]

HBR:

Readings from the Harvard Business Review materials

Supplemental:

Readings from the supplemental materials (or occasionally, a direct, online resource)

Due:

Assignment or report due at the immediate beginning of class

Activity:

done individually or in teams (announced and done in-class)

Lecture:

presentation and discussion led primarily by the instructor

(contingency)

Slack time embedded during the course to cover unforeseen events

The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.

• Topic(s): Enrollment Management, Course Introduction, Class Materials
• Lecture: Course Introduction, Class Materials
• Supplemental: Spring, 2010 Lab Capacity Utilization Chart [ .pdf ]

• Topic(s): Student Introductions ("Icebreaker")
• Activity: Class "Icebreaker" [ .ppt ]
• Additional/Optional Activity: (Thursday, Aug. 30) 11:30am-1:00pm and - 5:30pm-7:30pm (Bayramian Hall Lawn) President's Picnic

• Topic(s): Team Assignment, Team Building, Exercise #1 (Trust), Exercise #2 (Contract/Rules)
• Due: Humanmetrics-Jung Test (Myers-Briggs Typology Indicator) [ .html ]
• Coursepack: Creating Teams-Exercise #1 (Building Trust) [ .doc ]
• Coursepack: Creating Teams-Exercise #2 (Rules of Behavior "Contract") [ .doc ]
• HBR: Katzenbach and Smith
• Coursepack: Creating Teams [ .html ]
• Lecture: Team Building

• Topic(s): COBAE Options/Majors Presentation
• Supplemental: Student Success: The Multiple Perspectives of a Business Student [ .ppt ]
• Coursepack: COBAE Options/Majors Presentation [ .html ]
• Lecture: COBAE Options/Majors Presentation

• Topic(s): Case Process (Lifecycyle)
• Due: Exercise #1 (Building Trust) (written only, no oral presentation)
• Due: Exercise #2 (Rules of Behavior "Contract")
• Supplemental: Sandberg
• Coursepack: Team Process Rules and Preparing for Cases [ .html ]
• Supplemental: Case Preparation Document ("CasePrepDoc") [ .pdf ]
• Supplemental: Case Deliverable Structure Requirements [ .pdf ]
• Supplemental: Case Writing Materials [ .html ]
• Lecture: Case Process (Lifecycle)

• Topic(s): Ethics, Academic Honesty
• Coursepack: Academic Honesty [ .html ]
• HBR: Andrews
• Supplemental: TED Talks (Dan Ariely on our buggy moral code) [ .html ]
• Lecture: Ethical Decision-making [ .ppt ]

• Topic(s): Coach Case #1 (July at the Multiplex)
• Due: Student Core Values Statement (sign and date) [ .html ]
• Due: Statement on Academic Honesty and Plagiarism (sign and date) [ .doc ]
• Due: Case Preparation Document for Case #1 (July at the Multiplex)
• Supplemental: Case #1 - (July at the Multiplex) - Case Text
• Supplemental: Case #1 - Coaching Presentation Slides
• Activity: Coach Case #1 (July at the Multiplex)

• Lecture: Guest, Mark Goldberg, Senior Vice-President, USI Insurance Services
• Topic(s): Planning and Strategy
• Supplemental: Porter's Generic Strategies (Wikipedia) [ .html ]
• Lecture: Strategic Thinking

• COBAE Options/Majors Presentation
• Due: COBAE Options/Majors Presentation (presentation by all teams)

• Time Management, Professional Influence
• Coursepack: Time Management [ .html ]
• Lecture: Professional Influence [ .ppt ]

• Topic(s): Legal Analysis for Business Case Study
• Lecture: Guest, Ms. Cindy Trigg (COBAE Upper Division Advisor)
  • [ office: JH3255, phone: 818-677-4946, cindy.trigg@csun.edu, http://udmentor.youcanbook.me (appointments) ]
• Lecture: Legal Analysis for Business Case Study [ .ppt ]

• Topic(s): Stakeholders' Summit
• Coursepack: Ethics-"Stakeholders' Summit" (BAZ, Inc.) [ .doc ]
• Activity: Stakeholders' Summit

• Topic(s): Case #1 (July at the Multiplex), Coach Case #2 (Convenience Cookware)
• Due: Written (all teams) for Case #1 (July at the Multiplex)
• Due: Team Evaluation Form for Case #1 (July at the Multiplex) [ .doc ]
• Due: Case Preparation Document for Case #2 (Convenience Cookware)
• Activity: Critical Reasoning (Argument and Logic) for Case #1
• Supplemental: Case #2 - (Convenience Cookware) - Case Text
• Supplemental: Case #2 - Coaching Presentation Slides
• Activity: Coach Case #2 (Convenience Cookware)
• HBR: Porter (What is Strategy?)

• Topic(s): Presentations
• Supplemental: Case Presentation Materials [ .html ]
• Lecture: Presentation Examples (Powerpoint presentations from my prior BUS 302 classes)

• Topic(s): Continuous Improvement for Writing, Citations/References
• Supplemental: Dvorak (English)
• Lecture: Continuous Improvement for Writing
  • Supplemental: Case Writing Materials [ .html ]
  • Supplemental: Ethics Essay Writing Errors (CSUN only) [ .xls ]
• Lecture: Citations and References [ .ppt ]

• Topic(s): Dialog and Feedback Skills
• Lecture: Guest CSUN VITA program
• Coursepack: Dialog and Feedback Skills [ .html ]

• Topic(s): Present Case #2 (Convenience Cookware)
• Due: Written (all non-presentation teams) for Case #2 (Convenience Cookware)
• Due: Presentation (team: tbd) for Case #2 (Convenience Cookware)
• Due: Team Evaluation Form for Case #2 (Convenience Cookware) [ .doc ]
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]

• Topic(s): Present Case #2 (Convenience Cookware)
• Due: Presentation (team: tbd) for Case #2 (Convenience Cookware)
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]

• Topic(s): Coach Case #3 (Sierra Nevada Trees)
• Due: Case Preparation Document for Case #3 (Sierra Nevada Trees)
• Supplemental: Case #3 - (Sierra Nevada Trees) - Case Text
• Supplemental: Case #3 - Coaching Presentation Slides
• Supplemental: Case #3 - Data File
• Activity: Coach Case #3 (Sierra Nevada Trees)
• Coursepack: Strategic Thinking-A Discussion Paper (Leidtka Model, 1998) [ .pdf ]

• Topic(s): Team meetings with instructor
• Activity: Team meetings with instructor

• Topic(s): Speech Practice, Speech Theory
• Lecture: A contemporary adaptation of 'Continuous Improvement for Writing' [ .ppt ]
• Lecture: The Practice of Speech [ .ppt ]
• Lecture: The Theory of Speech [ .ppt ]
• (contingency)

• Topic(s): Logical Fallacies
• Lecture: Logical Fallacies [ .ppt ] (Mon. Jul 22, 2013)
• Supplemental: Developing and Revising Prose: Managing your Writing Brand [ .pdf ] (Sat. Dec 31, 2016)
• (contingency)

• Topic(s): Present Case #3 (Sierra Nevada Trees)
• Due: Written (all non-presentation teams) for Case #3 (Sierra Nevada Trees)
• Due: Presentation (team: tbd) for Case #3 (Sierra Nevada Trees)
• Due: Team Evaluation Form for Case #3 (Sierra Nevada Trees) [ .doc ]
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]

• Topic(s): Present Case #3 (Sierra Nevada Trees)
• Due: Presentation (team: tbd) for Case #3 (Sierra Nevada Trees)
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]

• Topic(s): Coach Case #4 (Economic Forecasting at Bank of Green)
• Due: Case Preparation Document for Case #4 (Economic Forecasting at Bank of Green)
• Supplemental: Case #4 - (Economic Forecasting at Bank of Green) - Case Text
• Supplemental: Case #4 - Coaching Presentation Slides
• Supplemental: Case #4 - Data File
• Activity: Coach Case #4 (Economic Forecasting at Bank of Green)
• HBR: Porter (Five Forces)
• Supplemental: Individual Ethics Essay Materials [ .html ]

• (no class, Thanksgiving Break)

• Topic(s): In-class Ethics Essay
• Activity: In-class Ethics Essay

• Topic(s): Present Case #4 (Economic Forecasting at Bank of Green)
• Due: Written (all non-presentation teams) for Case #4 (Economic Forecasting at Bank of Green)
• Due: Presentation (team: tbd) for Case #4 (Economic Forecasting at Bank of Green)
• Due: Team Evaluation Form for Case #4 (Economic Forecasting at Bank of Green) [ .doc ]
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]

• Topic(s): Present Case #4 (Economic Forecasting at Bank of Green)
• Due: Presentation (team: tbd) for Case #4 (Economic Forecasting at Bank of Green)
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]

• Topics(s): Course Debrief, Performance Review, Preparation for Future Success
• Supplemental: Tips for passing the Upper Division Writing Proficiency Exam [ .pdf ] (Fri. May 4, 2018)
• Lecture: End of Semester Brief [ .ppt ] (Fri. Dec 15, 2017)
• Lecture: Materials for Further Study [ .html ] (Mon. Sep 21, 2015)

• (no class, no final exam)