Course Outline/Calendar
CSUN
Business 302
The Gateway Experience
Fall, 2011
12547
Wed 7:00pm - 9:45pm (Wed 8/31 - Wed 12/7, 16 weeks)
JH2206
Mon, Nov 21, 2011
[updated: Monday, November 21, 2011]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar (Summary)
In general, the course will cover the topics and do the activities outlined in the common BUS 302 calendar.
However, the days and times for specific topics and activities will vary depending on a range of factors, including how well the class is doing in specific areas. More
information will be provided in class.
You will run and bring to class, but not turn in, the Myers-Briggs Type Indicator (MBTI) test. You will skip the "case preferences" assignment.
Exercise #1 will be done in written form, not oral form. I score the oral presentations and oral challenges as group performance rather than individual performance. I tend not to given "second chance"
oral presentations. I use some time in class for overall group evaluations and for personal group discussion. As indicated on the syllabus, this class will have a few "pop quizzes" as well.
There is no final exam in this course.
Note: Materials listed as (CSUN only) are restricted to CSUN students, faculty, and staff only. To access these restricted materials, CSUN stakeholders will need to enter their full CSUN email address and their CSUN password.
Course Outline/Calendar (Detail)
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Business 302 course, Class # 12547, for the Fall, 2011 semester.
This course meets Wed 7:00pm - 9:45pm (Wed 8/31 - Wed 12/7, 16 weeks) in JH2206 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
- Topic(s):
- General topic(s) to be discussed
- Coursepack:
- Readings from the coursepack [ .html ]
- HBR:
- Readings from the Harvard Business Review materials
- Supplemental:
- Readings from the supplemental materials (or occasionally, a direct, online resource)
- Due:
- Assignment or report due at the immediate beginning of class
- Activity:
- done individually or in teams (announced and done in-class)
- Lecture:
- presentation and discussion led primarily by the instructor
- (contingency)
- Slack time embedded during the course to cover unforeseen events
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Wed. Aug 31, 2011
- Topic(s): Enrollment Management, Course Introduction, Class Materials, Student Introductions ("Icebreaker")
- Lecture: Course Introduction, Class Materials
- Supplemental: Spring, 2010 Lab Capacity Utilization Chart [ .pdf ]
- Activity: Class "Icebreaker" [ .ppt ]
- Additional/Optional Activity: (Thursday, Sep. 1) 11:30am-1:00pm and - 5:30pm-7:30pm (Bayramian Hall Lawn) President's Picnic
Week 2: Wed. Sep 7, 2011
- Topic(s): Team Assignment, Team Building, Exercise #1 (Trust), Exercise #2 (Contract/Rules), COBAE Options/Majors Presentation
- Due: Humanmetrics-Jung Test (Myers-Briggs Typology Indicator) [ .html ]
- HBR: Katzenbach and Smith
- Coursepack: Creating Teams [ .html ]
- Coursepack: Creating Teams-Exercise #1 (Building Trust) [ .doc ]
- Coursepack: Creating Teams-Exercise #2 (Rules of Behavior "Contract") [ .doc ]
- Lecture: Team Building
- Coursepack: COBAE Options/Majors Presentation [ .html ]
- Lecture: COBAE Options/Majors Presentation
Week 3: Wed. Sep 14, 2011
- Topic(s): Case Process (Lifecycyle), Ethics, Academic Honesty
- Due: Exercise #1 (Building Trust) (written only, no oral presentation)
- Due: Exercise #2 (Rules of Behavior "Contract")
- Lecture: Guest, Ms. Aurora Smith (former BUS 302 student on the topic of "successful team performance")
- Supplemental: Sandberg
- Coursepack: Team Process Rules and Preparing for Cases [ .html ]
- Supplemental: Case Preparation Document ("CasePrepDoc") [ .pdf ]
- Supplemental: Case Deliverable Structure Requirements [ .pdf ]
- Supplemental: Case Writing Materials [ .html ]
- Lecture: Case Process (Lifecycle)
- Coursepack: Academic Honesty [ .html ]
- HBR: Andrews
- Supplemental: TED Talks (Dan Ariely on our buggy moral code) [ .html ]
- Coursepack: Ethics-Ethical Decision-making [ .ppt ]
- Lecture: Ethical Decision-making
Week 4: Wed. Sep 21, 2011
- Topic(s): Coach Case #1 (Barons Art Mart), Planning and Strategy
- Due: Student Core Values Statement (sign and date) [ .html ]
- Due: Statement on Academic Honesty and Plagiarism (sign and date) [ .doc ]
- Due: Case Preparation Document ("Work Plan") for Case #1 (Barons Art Mart)
- Coursepack: Case Materials - Case #1 (Barons Art Mart) [ .html ]
- Supplemental: Coaching Presentation Slides
- Supplemental: Data file
- Activity: Coach Case #1 (Barons Art Mart)
- Supplemental: Porter's Generic Strategies (Wikipedia) [ .html ]
- Lecture: Strategic Thinking
Week 5: Wed. Sep 28, 2011
- Time Management, COBAE Options/Majors Presentation
- Due: COBAE Options/Majors Presentation (presentation by all teams)
- Coursepack: Time Management [ .html ]
- Lecture: Professional Influence [ .ppt ]
Week 6: Wed. Oct 5, 2011
- Topic(s): Legal Analysis for Business Case Study, Stakeholders' Summit
- Lecture: Legal Analysis for Business Case Study [ .ppt ]
- Coursepack: Ethics-"Stakeholders' Summit" (BAZ, Inc.) [ .doc ]
- Activity: Stakeholders' Summit
Week 7: Wed. Oct 12, 2011
- Topic(s): Case #1 (Barons Art Mart), Coach Case #2 (Chatsworth Sports Products), Presentations
- Due: Written (all teams) for Case #1 (Barons Art Mart)
- Due: Team Evaluation Form for Case #1 (Barons Art Mart)
- Due: Case Preparation Document ("Work Plan") for Case #2 (Chatsworth Sports Products)
- Coursepack: Case Materials - Case #2 (Chatsworth Sports Products) [ .html ]
- Supplemental: Coaching Presentation Slides
- Supplemental: Data file
- Activity: Coach Case #2 (Chatsworth Sports Products)
- HBR: Porter (What is Strategy?)
- Supplemental: Case Presentation Materials [ .html ]
- Lecture: Presentation Examples (Powerpoint presentations from my prior BUS 302 classes)
Week 8: Wed. Oct 19, 2011
- Topic(s): Continuous Improvement for Writing, Citations/References, Dialog and Feedback Skills
- Supplemental: Dvorak
- Lecture: Continuous Improvement for Writing
- Supplemental: Case Writing Materials [ .html ]
- Supplemental: Ethics Essay Writing Errors (CSUN only) [ .xls ]
- Lecture: Citations and References [ .ppt ]
- Coursepack: Dialog and Feedback Skills [ .html ]
Week 9: Wed. Oct 26, 2011
- Topic(s): Present Case #2 (Chatsworth Sports Products)
- Due: Written (all non-presentation teams) for Case #2 (Chatsworth Sports Products)
- Due: Presentation (team: tbd) for Case #2 (Chatsworth Sports Products)
- Activity: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]
Week 10: Wed. Nov 2, 2011
- Topic(s): Coach Case #3 (Hotel California), Team meetings with instructor
- Due: Case Preparation Document ("Work Plan") for Case #3 (Hotel California)
- Coursepack: Case Materials - Case #3 (Hotel California) [ .html ]
- Supplemental: Coaching Presentation Slides
- Activity: Coach Case #3 (Hotel California)
- Coursepack: Strategic Thinking-A Discussion Paper (Leidtka Model, 1998) [ .pdf ]
- Activity: Team meetings with instructor
Week 11: Wed. Nov 9, 2011
- (Student Evaluations of Instructor)
- Topic(s): Speech Practice, Speech Theory, Logical Fallacies
- Lecture: The Practice of Speech [ .ppt ]
- Lecture: The Theory of Speech [ .ppt ]
- Lecture: Logical Fallacies [ .ppt ] (Mon. Jul 22, 2013)
- (contingency)
Week 12: Wed. Nov 16, 2011
- Topic(s): Present Case #3 (Hotel California)
- Due: Written (all non-presentation teams) for Case #3 (Hotel California)
- Due: Presentation (team: tbd) for Case #3 (Hotel California)
- Activity: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]
- Supplemental: Individual Ethics Essay Materials [ .html ]
Week 13: Wed. Nov 23, 2011
- Topic(s): In-class Ethics Essay, Coach Case #4 (Benderson Consulting)
- Activity: In-class Ethics Essay
- Due: Case Preparation Document ("Work Plan") for Case #4 (Benderson Consulting)
- Coursepack: Case Materials - Case #4 (Benderson Consulting) [ .html ]
- Supplemental: Coaching Presentation Slides
- Activity: Coach Case #4 (Benderson Consulting)
- HBR: Porter (Five Forces)
Week 14: Wed. Nov 30, 2011
- Topic(s): Present Case #4 (Benderson Consulting)
- Due: Written (all non-presentation teams) for Case #4 (Benderson Consulting)
- Due: Presentation (team: tbd) for Case #4 (Benderson Consulting)
- Activity: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]
Week 15: Wed. Dec 7, 2011
- Topics(s): Course Debrief, Performance Review, and Preparation for Future Success
- Lecture: Materials for Further Study [ .html ] (Mon. Sep 21, 2015)
- Lecture: End of Semester Brief [ .ppt ] (Fri. Dec 15, 2017)
Finals Week: Wed. Dec 14, 2011
- (no final exam, no class meeting)
