"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)

Course Outline/Calendar (Summary)

In general, the course will cover the topics and do the activities outlined in the common BUS 302 calendar. However, the days and times for specific topics and activities will vary depending on a range of factors, including how well the class is doing in specific areas. More information will be provided in class.

You will run and bring to class, but not turn in, the Myers-Briggs Type Indicator (MBTI) test. You will skip the "case preferences" assignment. Exercise #1 will be done in written form, not oral form. I score the oral presentations and oral challenges as group performance rather than individual performance. I tend not to given "second chance" oral presentations. I use some time in class for overall group evaluations and for personal group discussion. As indicated on the syllabus, this class will have a few "pop quizzes" as well.

There is no final exam in this course.

Course Outline/Calendar (Detail)

The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Business 302 course, Class #  10940, for the Summer, 2010 semester. This course meets Mon/Tue/Thu 2:00pm - 4:15pm (Tue 7/06 - Thu 8/12, 6 weeks) in JH2206 [ Campus Map, Google Maps, Google Earth ].

The following summary identifies the key terms used in the course outline.

Topic(s):

General topic(s) to be discussed

Textbook:

Readings from the textbook

Coursepack:

Readings from the coursepack

Supplemental:

Readings from the supplemental materials (instructor's web page)

Due:

Assignment or report due at the immediate beginning of class

Activity:

done individually or in teams (announced and done in-class)

Lecture:

presentation and discussion led primarily by the instructor

(contingency)

Slack time embedded during the course to cover unforeseen events

The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.

• Topic(s): Enrollment Management, Course Introduction, Class Materials
• Lecture: Course Introduction
• Supplemental: Spring, 2010 Lab Capacity Utilization Chart (.pdf)
• Activity: Class "Icebreaker" (.ppt)

• Topic(s): Team Assignment, Team Building, Exercise #1 (Trust), Exercise #2 (Contract/Rules), COBAE Options/Majors Presentation
• Due: Humanmetrics-Jung Typology Test
• Textbook: Communicating in Small Groups and Teams (pp. 1-25)
• Coursepack: Building Effective Teams (pp. 9-12)
• Coursepack: Types and Teams (pp. 13-16)
• Coursepack: Team "Icebreakers" (pp. 23-28)
• Coursepack: COBAE Options/Majors Presentation (pp. 29-32)
• Lecture: Team Building
• Coursepack: Exercise #1 (Trust) (p. 17-19)
• Coursepack: Exercise #2 (Contract/Rules) (p. 20-21)
• Lecture: COBAE Options/Majors Presentation

• Topic(s): Case Process (Lifecycyle), Ethics, Academic Honesty
• Due: Exercise #1 (Trust) (written only, no oral presentation) (p. 17-19)
• Due: Exercise #2 (Contract/Rules) (p. 20-21)
• Due: Student Core Values Statement (sign and date) (p. 46)
• Due: Statement on Academic Honesty and Plagiarism (sign and date) (p. 49)
• Textbook: Ethics Expectations (pp. 81-108)
• Textbook: Approaches to Ethical Decision-making (pp. 109-125)
• Textbook: Documentation: Acknowledging the Sources of Your Research (pp. 69-80)
• Coursepack: Academic Dishonesty (CSUN Catalog) (pp. 47-48)
• Coursepack: Avoiding Plagiarism and Citing Electronic Documents (pp. 51-63)
• Coursepack: Ethical Decision-making (pp. 93-102)
• Coursepack: Team Process Rules (pp. 33-37)
• Coursepack: Team Evaluation Form (p. 38)
• Coursepack: Steps in Creating Winning Teams (p. 39)
• Coursepack: Doing Case Analysis as a Team (pp. 40)
• Supplemental: Case Preparation Document
• Supplemental: Case Deliverable Structure Requirements
• Supplemental: Case Writing Materials
• Lecture: Case Process (Lifecycle)
• Lecture: Ethical Decision-making

• Topic(s): Coach Case #1 (Baron Art Mart), Planning and Strategy
• Due: Case Preparation Document ("Work Plan") for Case #1 (Baron Art Mart)
• Textbook: Case #1 (Baron Art Mart) (pp. 217-228)
• Activity: Coach Case #1 (Baron Art Mart)
• Textbook: Planning and Strategy (pp. 31-58)
• Lecture: Strategic Thinking
• Supplemental: Coaching - Baron Art Mart (.ppt)
• Supplemental: Data - Baron Art Mart (.xls)

• Topic(s): COBAE Options/Majors Presentation, Time Management
• Due: COBAE Options/Majors Presentation (presentation by all teams)
• Textbook: Time Management (pp. 59-68)
• Coursepack: Time Management (pp. 82-86)

• Topic(s): Presentations, Stakeholders' Summit
• Lecture: Case Presentation Materials
• Coursepack: Stakeholders' Summit (pp. 92-109)
• Activity: Stakeholders' Summit

• Topic(s): Case #1 (Baron Art Mart), (contingency)
• Due: Written (all teams) for Case #1 (Baron Art Mart)
• Due: Team Evaluation Form for Case #1 (Baron Art Mart)
• (contingency)

• Topic(s): Coach Case #2 (International Investments)
• Due: Case Preparation Document ("Work Plan") for Case #2 (International Investments)
• Textbook: Case #2 (International Investments) (pp. 229-230)
• Activity: Coach Case #2 (International Investments)
• Supplemental: Coaching - International Investments (.ppt)
• Supplemental: Data - International Investments (.xls)

• Topic(s): Continuous Improvement for Writing, Dialog and Feedback Skills
• Lecture: Continuous Improvement for Writing
• Coursepack: Dialog and Feedback Skills (pp. 110-114)

• Topic(s): Present Case #2 (International Investments)
• Due: Written (all non-presentation teams) for Case #2 (International Investments)
• Due: Presentation (first team) for Case #2 (International Investments)
• Due: Presentation (second team) for Case #2 (International Investments)
• Due: Team Evaluation Form for Case #2 (International Investments)
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation)

• Topic(s): Coach Case #3 (Hotel California), Team meetings with instructor
• Due: Case Preparation Document ("Work Plan") for Case #3 (Hotel California)
• Textbook: Case #3 (Hotel California) (pp. 166-174)
• Activity: Coach Case #3 (Hotel California)
• Supplemental: Coaching - Hotel California (.ppt)
• Activity: Team meetings with instructor

• Topic(s): Reading Comprehension, Legal Analysis for Business Case Study, (contingency)
• Activity: Reading Comprehension
• Lecture: Legal Analysis for Business Case Study
• Supplemental: Ethics Essay Grading Rubric
• (contingency)

• Topic(s): Present Case #3 (Hotel California)
• Due: Written (all non-presentation teams) for Case #3 (Hotel California)
• Due: Presentation (first team) for Case #3 (Hotel California)
• Due: Presentation (second team) for Case #3 (Hotel California)
• Due: Team Evaluation Form for Case #3 (Hotel California)
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation)

• Topic(s): In-class Ethics Essay, Coach Case #4 (A Day at the Beach)
• Activity: In-class Ethics Essay
• Due: Case Preparation Document ("Work Plan") for Case #4 (A Day at the Beach)
• Textbook: Case #4 (A Day at the Beach) (pp. 246-260)
• Activity: Coach Case #4 (A Day at the Beach)
• Supplemental: Coaching - A Day at the Beach (.ppt)

• Topic(s): Critical Reasoning, (contingency)
• Activity: Critical Reasoning
• (contingency)

• Topic(s): Present Case #4 (A Day at the Beach)
• Due: Written (all non-presentation teams) for Case #4 (A Day at the Beach)
• Due: Presentation (first team) for Case #4 (A Day at the Beach)
• Due: Presentation (second team) for Case #4 (A Day at the Beach)
• Due: Team Evaluation Form for Case #4 (A Day at the Beach)
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation)

• Topics(s): Course Debrief, Performance Review, and Preparation for Future Success
• Lecture: End of Semester Brief
• Lecture: Materials for Further Study [ .html ] (Mon. Sep 21, 2015)