Course Outline/Calendar
CSUN
Management 370
Management Skills Development
Fall, 2020
13536
Mon/Wed 2:00pm - 3:15pm (Mon 8/24 - Mon 12/7, 16 weeks)
Zoom
(online format)
Tue, Dec 8, 2020
[updated: Tuesday, December 8, 2020]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 370 course, Class # 13536, for the Fall, 2020 semester.
This course meets Mon/Wed 2:00pm - 3:15pm (Mon 8/24 - Mon 12/7, 16 weeks) in Zoom [ Campus Map ].
This course is taught in the online format.
This course is offered by the College of Business and Economics at California State University, Northridge (CSUN). CSU Northridge is one of 23 campuses in the California State University system.
The following summary identifies the key terms used in the course outline.
Note: Materials listed as (CSUN only) are restricted to CSUN students, faculty, and staff only. To access these restricted materials, CSUN stakeholders will need to enter their full CSUN email address and their CSUN password. There is a small chance this type of authentication may not work for some smartphones or tablets; in that case, simply use a laptop or desktop computer.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Whetton/Cameron:
- Readings from the textbook
- Library:
- Readings from the library materials (or occasionally, a direct, online resource)
- Supplemental:
- Miscellaneous Readings
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of an assignment or report
- Exercise:
- done individually or in teams (announced and collected in-class)
- Activity:
- done individually or in teams (announced and done either in-class or as homework)
- Lecture:
- a lecture or presentation done by the instructor
- Video Clip(s):
- Video Clip(s) shown in class, typically from a movie or TV show
- Quiz:
- a relatively short test
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Mon. Aug 24, 2020
- Topic(s): Enrollment Management, Class Materials, Class Introduction
- Lecture: Miscellaneous Announcements (Fall) [ .ppt ] (Tue. Dec 15, 2020)
- Lecture: Continuous Improvement for Writing - Introduction [ .ppt ]
- Lecture: Course Introduction [ .pptx ] (Fri. Jul 24, 2020)
- Library: Sandberg (Tardiness Contagion)
- Library: Shellenbarger (Impromptu Speech)
- Activity: Management Reflection #1 (Management 360 student-professional)
Week 1: Wed. Aug 26, 2020
- Topic(s): Enrollment Management
- Library: Wartzman/Crosby (Employee Engagement)
- Activity: Class "Icebreaker" [ .ppt ]
Week 2: Mon. Aug 31, 2020
- Topic(s): Enrollment Management
- Whetton/Cameron: Introduction
- Library: Davidson (Soft Skills)
- Whetton/Cameron: Ch. 1, Developing Self-Awareness
- Library: Buchanan (Drucker on Management)
- Library: Samuel (Learning from Autism)
- Movie Clip(s): "Buck"
- Supplemental (print and bring to class): "Buck" Analysis [ .pdf ] (Thu. Feb 3, 2022)
Week 2: Wed. Sep 2, 2020
- Activity: Discuss Assignment: Organizational Opportunity/Challenge Essay
- Supplemental: Movie "Buck" (in Canvas, click on "Modules" on the left side, and then click on "buck.mp4" to watch this video)
- Due: "Buck" Analysis
Week 3: Mon. Sep 7, 2020
Week 3: Wed. Sep 9, 2020
- Due: Assignment: Organizational Opportunity/Challenge Essay
- Lecture: Guest, Mr. Craig Oka and Ms. Danielle Rodriguez (Programs Coordinator, Nazarian College Career Education and Professional Development (CEPD) Office)
- office: BB2234, phone: 818-677-4697
- Nazarian CEPD 'Handshake' Registration (answer the questionnaire to set up a profile) [ .html ]
- Nazarian CEPD 'VMock' Registration (create a login with your CSUN email address and, if possible, upload your current resume) [ .html ]
- Lecture: Exercises and Skills [ .ppt ]
- Whetton/Cameron: Ch. 2, Managing Stress and Well-Being
- Library: Pfeffer (Stress)
- Library: Feintzeig (Office Therapists)
Week 4: Mon. Sep 14, 2020
- Lecture: Complex Systems (Wikipedia) [ .jpg ]
- (contingency)
Week 4: Wed. Sep 16, 2020
- Supplemental: Examples of Strong Writing: Sentences [ .ppt ], Paragraphs [ .ppt ], Arguments [ .ppt ], and Style [ .ppt ]
- Supplemental: Examples of Areas for Improvement: Language Use and Grammar [ .ppt ]
- Supplemental: Detailed Writing Errors [ .xls ]
- Activity: Management Reflection #2 (improving graduation rates)
- Activity: Management Reflection #3 (discuss only, due later)
- Library: Walker (Gratitude)
- Lecture: Big Bang Theory (clip) Generalized Reciprocity [ Expressing Gratitude - Part I (Youtube) ]
- Lecture: Big Bang Theory (clip) Generalized Reciprocity [ Expressing Gratitude - Part II (Youtube) ]
- Lecture: Network Sociograms (Gratitude) [ .ppt ] (Thu. Sep 16, 2021)
- Library: Cutter (Hidden Company Stars)
Week 5: Mon. Sep 21, 2020
- Activity: Team Assignment
- Lecture: Description of 'Management Skills at the Movies' deliverables: choices and analysis (written and presentation)
- (contingency)
Week 5: Wed. Sep 23, 2020
- Whetton/Cameron: Ch. 3, Solving Problems Analytically and Creatively
- Lecture: Decision-making in Management (Summary) [ .ppt ] (Wed. Sep 29, 2021)
- Lecture: Seven Approaches to Management Decision-making [ .ppt ] (Tue. Jul 11, 2017)
- Library: Sutton (Decision Mistakes)
- Library: Lublin (Know-It-All-Bosses)
- (contingency)
Week 6: Mon. Sep 28, 2020
- Whetton/Cameron: Ch. 4, Building Relationships by Communicating Supportively
- Examples of Strong Writing: Supportive Communication [ .ppt ]
- Lecture: Important Business Communication Skills [ .pdf ]
- Lecture: Are Millennials any Different? [ .ppt ]
- Lecture: Understanding 'real world' Communication ("theory") [ .ppt ]
- Library: Reddy (Doctors Deliver Bad News)
Week 6: Wed. Sep 30, 2020
Week 7: Mon. Oct 5, 2020
- Whetton/Cameron: Ch. 5, Gaining Power and Influence
- Lecture: Position-Power (Networking) [ .ppt ]
- Library: Finkelstein (confident/overconfident)
Week 7: Wed. Oct 7, 2020
- Due: First, second, and third movie choices
- Whetton/Cameron: Ch. 6, Motivating Others
- Library: Rothbard (Happy Face)
- Library: Gallus (Performance rewards)
- Library: Starmans, et al. (Inequality)
Week 8: Mon. Oct 12, 2020
- Activity: Ch. 5 and Ch. 6 Analysis and Practice
- (contingency)
Week 8: Wed. Oct 14, 2020
- Due: Management Reflection #3 (expressing gratitude)
- Lecture: Guest, Alexandra Ochoa, Organizational Psychologist (and founder of the CSUN PIHRA Chapter) [ Lecture Slides .pptx ]
- Whetton/Cameron: Ch. 7, Managing Conflict
- Library: King (Hidden Status Battles)
- Library: Berger (Change Anyone's Mind)
Week 9: Mon. Oct 19, 2020
- Activity: Management Reflection #4 (Management 370 student-professional)
- (contingency)
Week 9: Wed. Oct 21, 2020
Week 10: Mon. Oct 26, 2020
- Whetton/Cameron: Ch. 8, Empowering and Delegating
- Lecture: The 'Inverted' Org. Chart [ .html ]
- Library: Walker (Better Managers)
Week 10: Wed. Oct 28, 2020
- Activity: Management Reflection #5 (Empowering/Improving Ourselves post-Graduation) (discuss only, due later)
- Activity: Informal Team Evaluation and Team meetings with the Instructor [ .ppt ]
- Whetton/Cameron: Ch. 9, Building Effective Teams and Teamwork
- Library: Woo (Better Teams)
- Library: Rogelberg (The Science of Better Meetings)
- Library: Gino (The Art of Better Meetings)
- Activity: Handout reading for next class meeting (homework)
- (contingency)
Week 11: Mon. Nov 2, 2020
- Activity: Continuous Improvement for Writing: Paragraph-level [ .ppt ]
- (contingency)
Week 11: Wed. Nov 4, 2020
- Due: Assignment: Management Skills at the Movies (Written)
- Due: Management Reflection #5 (Empowering/Improving Ourselves post-Graduation)
- Whetton/Cameron: Ch. 10, Leading Positive Change
- Lecture: Scarcity Mindset vs. Abundance Mindset [ .ppt ] (Fri. Nov 2, 2018)
- Library: Tierney/Baumeister (Negativity)
- Library: Feintzeig (Rally the Troops)
- (contingency)
Week 12: Mon. Nov 9, 2020
- Lecture: Presenter Team's Responsibilities
- Lecture: Public Speaking Tips (pp. 12-5 to 12-10) [ .pdf ]
- Lecture: Audience Teams' Responsibilities
- Lecture: Discussion ("Challenge") Question Template [ .pdf ]
- Activity: Comprehensive, Integrative Analysis
- Management Skills Development (Clorox CEO Rendle) [ .pdf ] (Sun. Sep 27, 2020)
- Activity: Management Reflection #6 (cross-functional learning)
Week 12: Wed. Nov 11, 2020
- (No class, Veterans Day)
- (practice your presentations)
Week 13: Mon. Nov 16, 2020
- Due: Management Skills at the Movies (Presentation) - Team 1
Week 13: Wed. Nov 18, 2020
- Due: Management Skills at the Movies (Presentation) - Team 2
Week 14: Mon. Nov 23, 2020
- Due: Management Skills at the Movies (Presentation) - Team 3
Week 14: Wed. Nov 25, 2020
- Due: Management Skills at the Movies (Presentation) - Team 4
Week 15: Mon. Nov 30, 2020
- Due: Management Skills at the Movies (Presentation) - Team 5
Week 15: Wed. Dec 2, 2020
- Due: Management Skills at the Movies (Presentation) - Team 6
Week 16: Mon. Dec 7, 2020
- Due: Comprehensive, Integrative Analysis
- (Fall: student evaluations of faculty) (please complete by Tue. Dec 8 at 11:59pm) [ .html ]
- Activity: Formal Team Evaluation
- Lecture: Individual-level Reflections/Journaling [ .pdf ]
- Lecture: Team-level Reflections/Journaling [ .pdf ]
- Lecture: Management Skills Development: Philosophical Foundations [ .pdf ]
- Lecture: Management Skills Development: Course Analogies [ .pdf ]
- Supplemental: "CalStatePays" (post-graduation salary data for several CSU campuses) [ .html ]
- (contingency)
Finals Week: Mon. Dec 14, 2020
- Note: Special Time - (3:00pm - 5:00pm)
- Note: This day and time needs to be verified by each student individually in SOLAR after the beginning of the semester (especially to make sure there are no conflicts).
- Note: For this class session, please remember to use the new Zoom address sent via email.
- Exam: Final Exam
