Course Outline/Calendar
CSUN
Management 360
Principles of Management and Organizational Behavior
Fall, 2018
13909
Mon 4:00pm - 6:45pm (Mon 8/27 - Mon 12/17, 16 weeks)
NA101
(traditional format)
Sun, Nov 18, 2018
[updated: Sunday, November 18, 2018]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 13909, for the Fall, 2018 semester.
This course meets Mon 4:00pm - 6:45pm (Mon 8/27 - Mon 12/17, 16 weeks) in NA101 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
- Topic(s):
- General topic(s) to be discussed
- Note(s):
- General announcement(s) to be mentioned
- Schermerhorn:
- Readings from the textbook
- Library:
- Readings from the library materials (or occasionally, a direct, online resource)
- HBR:
- Readings from the Harvard Business Review materials (use your full CSUN email address and password)
- Supplemental:
- Miscellaneous Readings
- Lecture:
- Readings and Presentations from Instructor-provided materials
- Video Clip(s):
- Video Clip(s) shown in class, typically from a movie or TV show
- Due:
- Assignment or report due at the immediate beginning of class
- Exercise:
- done individually or in teams (announced and completed in-class)
- Activity:
- done individually or in teams (completed in-class)
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
Note: Materials listed as (CSUN only) are restricted to CSUN students, faculty, and staff only. To access these restricted materials, CSUN stakeholders will need to enter their full CSUN email address (e.g., "john.doe.14@my.csun.edu") and their CSUN password. There is a small chance this type of authentication may not work for some smartphones or tablets; in that case, simply use a laptop or desktop computer.
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Mon. Aug 27, 2018
- Topic(s): Enrollment Management, Class Materials
- Lecture: Miscellaneous Announcements [ .ppt ] (Tue. Dec 15, 2020)
- Topic(s): [ WileyPlus course ]
- Lecture: Data on Students from this Semester
- Lecture: Data on Student Performance from a prior Semester
- Lecture: Prof. Wayne's Tips for MGT 360 Success [ .ppt ]
- Lecture: Continuous Improvement for Writing - Introduction [ .ppt ]
- Lecture: The Context of 'Management and Organizational Behavior' [ .html ]
- Video Clip(s): "Buck"
- Library: Sandberg (Tardiness Contagion)
Week 2: Mon. Sep 3, 2018
- (no class, Labor Day Holiday)
Week 3: Mon. Sep 10, 2018
- Due: Assignment: Organizational Opportunity/Challenge Essay
- Schermerhorn: Chapter 2: Management Learning Past to Present
- Lecture: A Prelude to Behaviorism [ .ppt ] (Tue. Jul 17, 2018)
- Lecture: Course Structure - Management and Organizational Behavior [ .ppt ] (Wed. Nov 28, 2018)
- Topic(s): Enrollment Management
- Library: Davidson (Soft Skills)
- Library: Buchanan (Drucker on Management)
Week 4: Mon. Sep 17, 2018
- Supplemental: Examples of Strong Writing: Sentences [ .ppt ], Paragraphs [ .ppt ], Arguments [ .ppt ], and Style [ .ppt ]
- Supplemental: Examples of Areas for Improvement: Language Use and Grammar [ .ppt ]
- Supplemental (CSUN Only): Detailed Writing Errors [ .xls ]
- Improving your Writing Score [ .ppt ] (Sun. May 20, 2018)
- Schermerhorn: Chapter 1: Management Today
- Supplemental (CSUN only): Covel (Van Meter Co.) [ .pdf ]
- Activity: Covel article and Chapter 1/P-O-L-C analysis
- Activity: Student-led discussion (Organizational Opportunity/Challenge Essay)
Week 5: Mon. Sep 24, 2018
- Due: Covel paper homework (Chapter 1/P-L-O-C Analysis)
- Lecture: Ethical Decision-making [ .ppt ] (Fri. Oct 29, 2021)
- Schermerhorn: Chapter 3: Ethics and Social Responsibility
- Lecture: Corporate Social Responsibility
- Supplemental (CSUN only): Corporate Social Responsibility [ .pdf ]
- Library: Ball (King Pacific)
Week 6: Mon. Oct 1, 2018
- Schermerhorn: Chapter 13: Human Resources Management
- Video Clip(s): Mary Tyler Moore (clip) - "Love is All Around" (Season 1, Disk 1, Episode 1)
- Lecture: HR Examples/Current Issues
- Compliance [ .ppt ] (Thu. Jan 16, 2020)
- Strategy [ .ppt ] (Thu. Jan 16, 2020)
- Library: Bensinger (Amazon 'Bar-raisers')
- Library: Feintzeig (grading employees)
- Lecture: Differences in Professional and Management Evaluations [ .ppt ] (Tue. Jun 14, 2016)
- Lecture: Sample Performance Evaluation Form - CSUN Professional (Staff) [ .pdf ]
- Lecture: Sample Performance Evaluation Form - CSUN Management (Administrator) [ .pdf ]
Week 7: Mon. Oct 8, 2018
- Schermerhorn: Chapter 5: Global Management and Cultural Diversity
- Library: McCartney (Etihad, Qatar and Emirates Airlines)
- Schermerhorn: Chapter 12: Organizational Culture and Change
- Lecture: Organizational Culture and Rites [ .ppt ] (Thu. Jun 1, 2017)
- Lecture: Organizational Culture (Additional) [ .ppt ] (Fri. Jun 21, 2019)
- Library: Chozick (NASCAR)
- Supplemental (CSUN only): Glazer/Rexrode (Wall Street) [ .pdf ]
- Supplemental (CSUN only): Jargon/Benoit (Darden/Olive Garden) [ .pdf ]
Week 8: Mon. Oct 15, 2018
- Schermerhorn: Chapter 7: Information and Decision Making
- Video Clip(s): Big Bang Theory (clip) Hypothesis Testing - "The Fuzzy Boots Corollary" (Season 1, Disk 1, Episode 3)
- Video Clip(s): Big Bang Theory (clip) Optimization - "The Financial Permeability" (Season 2, Disk 3, Episode 14)
- Video Clip(s): Big Bang Theory (clip) Heuristic Flowchart - "The Friendship Algorithm" (Season 2, Disk 3, Episode 13)
- Lecture: Decision-making in Management [ .ppt ] (Wed. Nov 15, 2017)
- Lecture: Seven Approaches to Management Decision-making [ .ppt ] (Tue. Jul 11, 2017)
- Library: Zweig (Cocky Voice)
- (contingency)
Week 9: Mon. Oct 22, 2018
- Due: Assignment: Personality Profile Essay
- Exam: Mid-term
- Schermerhorn: Chapter 10: Strategy and Strategic Management
- Lecture: Walt Disney's 1957 "Strategy Map" [ .pdf ] (Mon. Feb 27, 2017)
- Lecture: Examples of Organizational Values and Strategic Vision/Mission/Objectives/Goals
- (contingency)
Week 10: Mon. Oct 29, 2018
- Lecture (Fall): Guest, Ms. Eileen Gonzalez CSUN Volunteer Income Tax Assistance (VITA) program
- Lecture: Porter's Value Chain [ .html ]
- Schermerhorn: Chapter 4: Environment, Innovation, and Sustainability
- Schermerhorn: Chapter 8: Planning Processes and Techniques
- lecture: "PESTEL" Analysis
- Lecture: Economic Drivers [ .pdf ] (Sat. Apr 27, 2024)
Week 11: Mon. Nov 5, 2018
- Due: Strategy 'Story' (Current Event) [ .pdf ] (Wed. Aug 3, 2022)
- Supplemental: Examples of Strong Writing: Supportive Communication [ .ppt ] and Task Performance [ .ppt ]
- Lecture: Strategy and "Intrapreneurship" ("RBV" Analysis) [ .ppt ] (Tue. Mar 27, 2018)
- Library: Rigdon (Kodak, 1991)
- Library: Munir (Kodak, 2012)
- Supplemental (CSUN only): Vance (Tesla) [ .pdf ]
- Activity: Student-led discussion (Strategy Current Events)
- Library: Simon/Barr (Entrepreneurship)
- Schermerhorn: Chapter 6: Entrepreneurship and New Ventures
- Lecture: Strategy and Entrepreneurship ("VRIO Analysis" ) [ .ppt ] (Wed. Dec 16, 2020)
Week 12: Mon. Nov 12, 2018
- (no class, Veterans' Day Holiday)
Week 13: Mon. Nov 19, 2018
- Schermerhorn: Chapter 9: Control Processes and Systems
- Improving your Writing Score [ .ppt ] (Sun. Nov 18, 2018)
- Lecture: Project Management [ .pdf ] (Sun. Aug 27, 2017)
- Lecture: Balanced Scorecard (Example) [ .html ]
- Lecture: Drucker's 15 Principles across 5 Dimensions [ .html ]
- Supplemental (CSUN only): Esterl (Coca-Cola) [ .pdf | .docx ]
- Activity: Esterl article and Chapter 9/Control analysis
- Lecture: Benchmarking and Performance Standards [ .pptx ] ([an error occurred while processing this directive])
Week 14: Mon. Nov 26, 2018
- Schermerhorn: Chapter 11: Organization Structures and Design
- Library: Weber/Cook (Workers and Bosses)
- Library: Feintzeig (middle managers)
- Schermerhorn: Chapter 17: Teams and Teamwork
- Library: Woo (Teams)
- Schermerhorn: Chapter 18: Communicating and Collaboration
- Lecture: Important Business Communication Skills ("practice") [ .pdf ]
- Lecture: Understanding 'real world' Communication ("theory") [ .ppt ]
- Lecture: Conflict: Organizational and Personal-Bus 302 'Gateway' (A Case Study for MGT 360) [ .ppt ]
Week 15: Mon. Dec 3, 2018
- Due: Assignment: Management Analysis Report
- Schermerhorn: Chapter 15: Individual Behavior
- Supplemental: Goleman (Emotional Intelligence, read the "Mixed Model" section only) (Wikipedia) [ .html ]
- Schermerhorn: Chapter 16: Motivation Theory and Practice
- Library: Weber (Worker Satisfaction)
- Library: Lublin (Implicit Biases)
- Supplemental: French and Raven (Bases of Power) (Wikipedia) [ .html ]
- Library: Evans (Machiavelli)
- Lecture (CSUN only): Empowerment (Whetton/Cameron) [ .pdf ]
- Video Clip(s): "Spanglish"
- Exercise (print and bring to class): "Who is your Cristina?" (Video Case, "Spanglish" clip) [ .pdf ] (Fri. Nov 9, 2018)
Week 16: Mon. Dec 10, 2018
- Due: LMS (Canvas) submissions...(will be discussed during the prior class)
- (Fall: student evaluations of faculty) (please complete by Thu. Dec 13th) [ .html ]
- Note: Final Exam Topics [ .ppt ] (Sun. May 20, 2018)
- Schermerhorn: Chapter 14: Leading and Leadership Development
- Library: Streeter (Arthur Winston)
- Lecture (CSUN only): Personal Leadership Practice (Bennis) [ .pdf ]
- Lecture (CSUN only): Organizational Leadership Practice (Kouzes/Posner) [ .pdf ]
- Video Clip(s): "Scent of a Woman"
- Exercise (print and bring to class): "The Dance of Leadership" (Video Case, "Scent of a Woman" clip) [ .pdf ] (Sun. May 20, 2018)
- Lecture: Leadership Practices Inventory (see the questions only on actual page 5 which is pdf page 7) [ .pdf ]
- Library: Karlgaard (Drucker on 21st-Century Issues)
- Lecture: 21st Century Management Issues [ .ppt ] (Sun. May 20, 2018)
- (contingency)
Finals Week: Mon. Dec 17, 2018
- Note: Special Time - (5:30pm - 7:30pm)
- Note: This day and time needs to be verified by each student individually in SOLAR after the beginning of the semester (especially to make sure there are no conflicts).
- Supplemental: Examples of Strong Writing: Upward Influence [ .ppt ]
- Exam: Final Exam
