Course Outline/Calendar
CSUN
Management 360
Principles of Management and Organizational Behavior
Summer, 2022
10399
Mon/Wed 6:00pm - 9:35pm (Wed 7/13 - Mon 8/22, 6 weeks)
Zoom
(online format)
Sun, Dec 24, 2023
[updated: Sunday, December 24, 2023]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 10399, for the Summer, 2022 semester.
This course meets Mon/Wed 6:00pm - 9:35pm (Wed 7/13 - Mon 8/22, 6 weeks) in Zoom [ Campus Map ].
This course is taught in the online format.
This course is offered by the College of Business and Economics at California State University, Northridge (CSUN). CSU Northridge is one of 23 campuses in the California State University system.
The following summary identifies the key terms used in the course outline.
- Topic(s):
- General topic(s) to be discussed
- Note(s):
- General announcement(s) to be mentioned
- Schermerhorn:
- Readings from the textbook
- Library:
- Readings from the library materials (or occasionally, a direct, online resource)
- HBR:
- Readings from the Harvard Business Review materials (use your full CSUN email address and password)
- Supplemental:
- Miscellaneous Readings
- Lecture:
- Readings and Presentations from Instructor-provided materials
- Video Clip(s):
- Video Clip(s) shown in class, typically from a movie or TV show
- Due:
- Assignment or report due at the immediate beginning of class
- Exercise:
- done individually or in teams (announced and completed in-class)
- Activity:
- done individually or in teams (completed in-class)
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Wed. Jul 13, 2022
- Topic(s): Enrollment Management, Class Materials
- Assumptions I'll Make About You:
- Recommendations for Study by Time [ .pdf ] (Fri. Oct 10, 2014)
- Supplemental: Student Success: The Multiple Perspectives of a Business Student [ .pptx ]
- Examples of Strong Writing: Sentences [ .pptx ], Paragraphs [ .pptx ], Arguments [ .pptx ], and Style [ .pptx ]
- Examples of Areas for Improvement: Language Use and Grammar [ .pptx ]
- Detailed Writing Errors [ .xlsx ]
- Lecture: Professional Influence (Elements of an Argument) [ .pptx ]
- Lecture: Prof. Wayne's Tips for MGT 360 Success [ .pptx ]
- Lecture: Prof. Wayne's Tips for Summer and Zoom Success [ .pptx ]
- Library: Sandberg (Tardiness Contagion)
- Video Clip(s): "Buck"
- Supplemental: Movie "Buck" (in Canvas, click on "Modules" on the left side, and then click on "buck.mp4" to watch this video)
- Schermerhorn: Chapter 2: Management Learning Past to Present
- Lecture: A Prelude to Behaviorism [ .pptx ] (Fri. Jun 21, 2019)
- Lecture: Course Structure - Management and Organizational Behavior [ .pptx ] (Sat. May 28, 2022)
- Activity: Discuss Assignment: Organizational Opportunity/Challenge Essay
Week 2: Mon. Jul 18, 2022
- Due: Assignment: Organizational Opportunity/Challenge Essay
- Topic(s): Enrollment Management
- Library: Terlep (Clorox)
- Question(s): Why is CEO Linda Rendle an interesting person? What was her early involvement with strategy at Clorox?
- Library: Davidson (Soft Skills)
- Question(s): What are soft skills? Why are they important? Why are employers having such a difficult time finding employees with soft skills?
- Supplemental: Buchanan, Inc. magazine (Drucker on Management) [ .pdf ]
- Question(s): Who is Peter Drucker? Which one or more of his key ideas resonates (impacts) with you deeply?
- Schermerhorn: Chapter 1: Management, Managers, and Careers
- Supplemental: Covel (Van Meter Co.) [ .pdf ]
- Activity: Covel article and Chapter 1/P-O-L-C analysis [ .pdf, .docx ]
- Activity: Student-led discussion (Organizational Opportunity/Challenge Essay)
- Schermerhorn: Chapter 3: Ethics and Social Responsibility
- Lecture: Ethical Decision-making [ .pptx ] (Sat. Jul 16, 2022)
- Lecture: Corporate Social Responsibility
- Supplemental: Corporate Social Responsibility (CSR) (pro/con) [ .pdf ]
- Library: Ball (King Pacific)
- Library: Khan (Mining Ethics Code)
Week 2: Wed. Jul 20, 2022
- Schermerhorn: Chapter 13: Human Resources Management
- Video Clip(s): Mary Tyler Moore - "Love is All Around" (Season 1, Disk 1, Episode 1) (YouTube clip) [ .html ]
- Lecture: HR Examples/Current Issues
- Compliance [ .pptx ] (Wed. Jul 3, 2024)
- Strategy [ .pptx ] (Wed. Jul 3, 2024)
- Library: Diamond (Weirdest Coaching Staff)
- Lecture: Differences in Professional and Management Evaluations [ .pptx ] (Sat. May 28, 2022)
- Lecture: Sample Performance Evaluation Form - CSUN Professional (Staff) [ .pdf ]
- Lecture: Sample Performance Evaluation Form - CSUN Management (Administrator) [ .pdf ]
- Library: Feintzeig (grading employees)
- Schermerhorn: Chapter 5: Global Management and Cultural Diversity
- Library: Hagerty (Helping Expatriate Employees)
- Library: McCartney (Etihad, Qatar and Emirates Airlines)
- Library: Moss (Honeywell/China)
- Activity: Discuss Assignment: Personality Profile Essay
Week 3: Mon. Jul 25, 2022
- Due: Assignment: Personality Profile Essay
- Schermerhorn: Chapter 12: Organizational Culture and Change
- Lecture: Organizational Culture and Rites [ .pptx ] (Sat. May 28, 2022)
- Lecture: Organizational Culture (Additional) [ .pptx ] (Sat. May 28, 2022)
- Library: Chozick (NASCAR)
- Library: Lublin (Big Fish/Small Fish)
- Library: Glazer/Rexrode (Wall Street)
- Schermerhorn: Chapter 7: Data and Decision Making
- Video Clip(s): Big Bang Theory (clip) Hypothesis Testing - "The Fuzzy Boots Corollary" (Season 1, Disk 1, Episode 3) (YouTube clip) [ .html ]
- Video Clip(s): Big Bang Theory (clip) Optimization - "The Financial Permeability" (Season 2, Disk 3, Episode 14) (YouTube clip) [ .html ]
- Video Clip(s): Big Bang Theory (clip) Heuristic Flowchart - "The Friendship Algorithm" (Season 2, Disk 3, Episode 13) (YouTube clip) [ .html ]
- Lecture: Decision-making in Management [ .pptx ] (Sat. May 28, 2022)
- Lecture: Seven Approaches to Management Decision-making [ .pptx ] (Sat. May 28, 2022)
- Library: Lublin (Know-It-All-Bosses)
- Library: Sutton (Decision Mistakes)
- Library: Zweig (Cocky Voice)
- Note: Mid-Term Topics [ .pptx ] (Thu. Jul 28, 2022)
- (contingency)
Week 3: Wed. Jul 27, 2022
- Exam: Mid-term
- Schermerhorn: Chapter 10: Strategy and Strategic Management
- Lecture: Walt Disney's 1957 "Strategy Map" [ .pdf ] (Mon. Feb 27, 2017)
- Lecture: Examples of Organizational Values and Strategic Vision/Mission/Objectives/Goals
- Lecture: Porter's Value Chain [ .html ]
- Lecture: Drucker's 15 Principles across 5 Dimensions [ .html ]
- Lecture: Balanced Scorecard (Example) [ .html ]
- Lecture: U.N. Global Compact Principles [ .html ]
- Lecture: FTSE Russell ESG (CSR) Ratings [ .pdf ]
- Supplemental: Examples of Strong Writing: Supportive Communication [ .pptx ] and Task Performance [ .pptx ]
- (contingency)
Week 4: Mon. Aug 1, 2022
- Schermerhorn: Chapter 4: Environment, Technology, and Sustainability
- lecture: "PESTEL" Analysis
- Library: Mann (Amtrak)
- Lecture: Economic Drivers [ .pdf ] (Thu. Dec 12, 2024)
- Schermerhorn: Chapter 8: Planning Processes and Techniques
- Lecture: Strategy and "Intrapreneurship" ("RBV" Analysis) [ .pptx ] (Sat. May 28, 2022)
- Library: Gryta (The 'End' of General Electric)
- Library: Hufford (3M)
- Activity: Discuss Homework: Strategy 'Story' (Current Event) [ .pdf ] (Wed. Aug 3, 2022)
Week 4: Wed. Aug 3, 2022
- Due: Strategy 'Story' (Current Event)
- Activity: Student-led discussion (Strategy Current Events)
- Schermerhorn: Chapter 6: Entrepreneurship and New Ventures
- Lecture: Strategy and Entrepreneurship ("VRIN Analysis" ) [ .pptx ] (Mon. Feb 26, 2024)
- Library: Baker (Questions To Ask When Starting a Business)
- Lecture: Amplify.LA (summary of LA Venture Capital) (September, 2021) [ .html ]
- Schermerhorn: Chapter 9: Control Processes and Systems
- Lecture: Project Management [ .pdf ] (Sun. Aug 27, 2017)
- Supplemental: Esterl (Coca-Cola) [ .pdf ]
- Lecture: Benchmarking and Performance Standards (Individual-level) [ .pptx ] (Sun. Apr 7, 2019)
- Video Clip(s): "The Devil Wears Prada"
- Job Interview (YouTube clip) [ .html ]
- 'Issue run-through' and "Stuff" (YouTube clip) [ .html ]
- Transformation: A New Assistant (YouTube clip) [ .html ]
- Activity: Discuss Assignment: Management Analysis Report
Week 5: Mon. Aug 8, 2022
- Schermerhorn: Chapter 11: Organization Structures
- Library: Weber/Cook (Workers and Bosses)
- Library: Feintzeig (Middle Managers' Roles)
- Library: Maurer/Saeedy (EY's Governance Revamp)
- Schermerhorn: Chapter 17: Teams and Teamwork
- Library: Woo (Better Teams)
- Library: Rogelberg (Better Meetings)
Week 5: Wed. Aug 10, 2022
- Schermerhorn: Chapter 18: Communicating and Collaboration
- Lecture: Important Business Communication Skills ("practice") [ .pdf ]
- Library: King (Hidden Status Battles)
- Library: Berger (Change Anyone's Mind)
- Lecture: Understanding 'real world' Communication ("theory") [ .pptx ]
- Schermerhorn: Chapter 15: Individual Behavior
- Supplemental: "Little League Hug" (YouTube) [ .html ]
- Supplemental: Goleman (Emotional Intelligence, read the "Mixed Model" section only) (Wikipedia) [ .html ]
- Library: Evans (Machiavelli)
- Library: Finkelstein (confident/overconfident)
Week 6: Mon. Aug 15, 2022
- Schermerhorn: Chapter 16: Motivation Theory and Practice
- Library: Walker (Better Managers)
- Library: Gallus (Performance rewards)
- Library: Lublin (Implicit Biases)
- Lecture: Empowerment [ .pdf ]
- Activity: Discuss Homework: "Spanglish" (Who is your Cristina?)
- (contingency)
Week 6: Wed. Aug 17, 2022
- Due: Assignment: Management Analysis Report
- Video Clip(s): "Spanglish" (Who is your Cristina?)
- 'Discussion/Argument' (YouTube clip) [ .html ]
- Activity: 'Discussion/Argument' (Analysis) [ .pdf, .docx ] (Thu. Jun 30, 2022)
- Schermerhorn: Chapter 14: Leading and Leadership Development
- Library: Dill (Bosses as Coaches and Nurturers)
- Supplemental: Streeter (Arthur Winston) [ .pdf ]
- Lecture: Personal Leadership Practice (Bennis) [ .pdf ]
- Lecture: Organizational Leadership Practice (Kouzes/Posner) [ .pdf ]
- Lecture: Leadership Practices Inventory (see report pages 3 through 5 which are pdf pages 5 through 7 respectively) [ .pdf ]
- Video Clip(s): "Scent of a Woman" (The Dance of Leadership)
- 'Tango Dance' (YouTube clip) [ .html ]
- Activity: 'Tango Dance' (Analysis) [ .pdf, .docx ] (Fri. Jul 8, 2022)
- Note: Final Exam Topics [ .pptx ] (Thu. Jul 28, 2022)
- (contingency)
Week 7 (Finals Week): Mon. Aug 22, 2022
- Note: Special Time - (6:00pm - 7:15pm)
- Exam: Final Exam
