Course Outline/Calendar
CSUN
Management 360
Principles of Management and Organizational Behavior
Summer, 2018
10326
Tue/Thu 9:00am - 12:10pm (Thu 7/12 - Tue 8/21, 6 weeks, Summer Session III)
BB1202
(traditional format)
Tue, Aug 14, 2018
[updated: Tuesday, August 14, 2018]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 10326, for the Summer, 2018 semester.
This course meets Tue/Thu 9:00am - 12:10pm (Thu 7/12 - Tue 8/21, 6 weeks, Summer Session III) in BB1202 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
- Topic(s):
- General topic(s) to be discussed
- Note(s):
- General announcement(s) to be mentioned
- Schermerhorn:
- Readings from the textbook
- Library:
- Readings from the library materials (or occasionally, a direct, online resource)
- HBR:
- Readings from the Harvard Business Review materials (use your full CSUN email address and password)
- Supplemental:
- Miscellaneous Readings
- Lecture:
- Readings and Presentations from Instructor-provided materials
- Video Clip(s):
- Video Clip(s) shown in class, typically from a movie or TV show
- Due:
- Assignment or report due at the immediate beginning of class
- Exercise:
- done individually or in teams (announced and completed in-class)
- Activity:
- done individually or in teams (completed in-class)
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
Note: Materials listed as (CSUN only) are restricted to CSUN students, faculty, and staff only. To access these restricted materials, CSUN stakeholders will need to enter their full CSUN email address (e.g., "john.doe.14@my.csun.edu") and their CSUN password. There is a small chance this type of authentication may not work for some smartphones or tablets; in that case, simply use a laptop or desktop computer.
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Thu. Jul 12, 2018
- Topic(s): Enrollment Management, Class Materials
- Lecture: Miscellaneous Announcements [ .ppt ] (Tue. Dec 15, 2020)
- Topic(s): [ WileyPlus course ]
- Lecture: Data on Students from this Semester
- Lecture: Data on Student Performance from a prior Semester
- Lecture: Prof. Wayne's Tips for MGT 360 Success [ .ppt ]
- Lecture: Continuous Improvement for Writing - Introduction [ .ppt ]
- Lecture: The Context of 'Management and Organizational Behavior' [ .html ]
- Video Clip(s): "Buck"
- Library: Sandberg (Tardiness Contagion)
- Schermerhorn: Chapter 2: Management Learning Past to Present
- Lecture: A Prelude to Behaviorism [ .ppt ] (Tue. Jul 17, 2018)
- Lecture: Course Structure - Management and Organizational Behavior [ .ppt ] (Wed. Nov 28, 2018)
Week 2: Tue. Jul 17, 2018
- Due: Assignment: Organizational Opportunity/Challenge Essay
- Topic(s): Enrollment Management
- Video Clip(s): "Buck" (continued)
- Library: Davidson (Soft Skills)
- Library: Buchanan (Drucker on Management)
- Schermerhorn: Chapter 1: Management Today
- Supplemental (CSUN only): Covel (Van Meter Co.) [ .pdf ]
- Activity: Covel article and Chapter 1/P-O-L-C analysis
Week 2: Thu. Jul 19, 2018
- Due: Covel paper homework (Chapter 1/P-L-O-C Analysis)
- Supplemental: Examples of Strong Writing: Sentences [ .ppt ], Paragraphs [ .ppt ], Arguments [ .ppt ], and Style [ .ppt ]
- Supplemental: Examples of Areas for Improvement: Language Use and Grammar [ .ppt ]
- Supplemental: Detailed Writing Errors (CSUN Only) [ .xls ]
- Improving your Writing Score [ .ppt ] (Wed. Jul 18, 2018)
- Activity: Student-led discussion (Organizational Opportunity/Challenge Essay)
- Lecture: Ethical Decision-making [ .ppt ] (Fri. Oct 29, 2021)
- Schermerhorn: Chapter 3: Ethics and Social Responsibility
- Lecture: Corporate Social Responsibility
- Supplemental (CSUN only): Corporate Social Responsibility [ .pdf ]
- Library: Ball (King Pacific)
Week 3: Tue. Jul 24, 2018
- Schermerhorn: Chapter 13: Human Resources Management
- Video Clip(s): Mary Tyler Moore (clip) - "Love is All Around" (Season 1, Disk 1, Episode 1)
- Lecture: HR Examples/Current Issues
- Compliance [ .ppt ] (Thu. Jan 16, 2020)
- Strategy [ .ppt ] (Thu. Jan 16, 2020)
- Library: Bensinger (Amazon 'Bar-raisers')
- Library: Feintzeig (grading employees)
- Lecture: Differences in Professional and Management Evaluations [ .ppt ] (Tue. Jun 14, 2016)
- Lecture: Sample Performance Evaluation Form - CSUN Professional (Staff) [ .pdf ]
- Lecture: Sample Performance Evaluation Form - CSUN Management (Administrator) [ .pdf ]
- Schermerhorn: Chapter 5: Global Management and Cultural Diversity
- Library: McCartney (Etihad, Qatar and Emirates Airlines)
- Schermerhorn: Chapter 12: Organizational Culture and Change
- Lecture: Organizational Culture and Rites [ .ppt ] (Thu. Jun 1, 2017)
- Lecture: Organizational Culture (Additional) [ .ppt ] (Fri. Jun 21, 2019)
- Library: Chozick (NASCAR)
- Supplemental (CSUN only): Glazer/Rexrode (Wall Street) [ .pdf ]
- Supplemental (CSUN only): Jargon/Benoit (Darden/Olive Garden) [ .pdf ]
Week 3: Thu. Jul 26, 2018
- Schermerhorn: Chapter 7: Information and Decision Making
- Video Clip(s): Big Bang Theory (clip) Hypothesis Testing - "The Fuzzy Boots Corollary" (Season 1, Disk 1, Episode 3)
- Video Clip(s): Big Bang Theory (clip) Optimization - "The Financial Permeability" (Season 2, Disk 3, Episode 14)
- Video Clip(s): Big Bang Theory (clip) Heuristic Flowchart - "The Friendship Algorithm" (Season 2, Disk 3, Episode 13)
- Lecture: Decision-making in Management [ .ppt ] (Wed. Nov 15, 2017)
- Lecture: Seven Approaches to Management Decision-making [ .ppt ] (Tue. Jul 11, 2017)
- (contingency)
Week 4: Tue. Jul 31, 2018
- Due: Assignment: Personality Profile Essay
- Exam: Mid-term
- Schermerhorn: Chapter 10: Strategy and Strategic Management
- Lecture: Walt Disney's 1957 "Strategy Map" [ .pdf ] (Mon. Feb 27, 2017)
- Lecture: Examples of Organizational Values and Strategic Vision/Mission/Objectives/Goals
- (contingency)
Week 4: Thu. Aug 2, 2018
- Supplemental: Examples of Strong Writing: Supportive Communication [ .ppt ] and Task Performance [ .ppt ]
- Improving your Writing Score [ .ppt ] (Mon. Apr 9, 2018)
- Lecture: Porter's Value Chain [ .html ]
- Schermerhorn: Chapter 4: Environment, Innovation, and Sustainability
- Schermerhorn: Chapter 8: Planning Processes and Techniques
- lecture: "PESTEL" Analysis
- Lecture: Economic Drivers [ .pdf ] (Thu. Dec 12, 2024)
Week 5: Tue. Aug 7, 2018
- Due: Strategy 'Story' (Current Event) [ .pdf ] (Wed. Aug 3, 2022)
- Lecture: Strategy and "Intrapreneurship" ("RBV" Analysis) [ .ppt ] (Tue. Mar 27, 2018)
- Library: Rigdon (Kodak, 1991)
- Library: Munir (Kodak, 2012)
- Supplemental (CSUN only): Vance (Tesla) [ .pdf ]
- Activity: Student-led discussion (Strategy Current Events)
- Library: Simon/Barr (Entrepreneurship)
- Schermerhorn: Chapter 6: Entrepreneurship and New Ventures
- Lecture: Strategy and Entrepreneurship ("VRIO Analysis" ) [ .ppt ] (Wed. Dec 16, 2020)
Week 5: Thu. Aug 9, 2018
- Schermerhorn: Chapter 9: Control Processes and Systems
- Lecture: Project Management [ .pdf ] (Sun. Aug 27, 2017)
- Lecture: Balanced Scorecard (Example) [ .html ]
- Lecture: Drucker's 15 Principles across 5 Dimensions [ .html ]
- Supplemental (CSUN only): Esterl (Coca-Cola) [ .pdf | .docx ]
- Activity: Esterl article and Chapter 9/Control analysis
- Lecture: Benchmarking and Performance Standards [ .pptx ] ([an error occurred while processing this directive])
- Schermerhorn: Chapter 11: Organization Structures and Design
- Library: Albergotti (Facebook)
- Library: Silverman (Zappos)
- Library: Feintzeig (middle managers)
Week 6: Tue. Aug 14, 2018
- Schermerhorn: Chapter 17: Teams and Teamwork
- Library: Woo (Teams)
- Schermerhorn: Chapter 18: Communicating and Collaboration
- Lecture: Important Business Communication Skills ("practice") [ .pdf ]
- Lecture: Understanding 'real world' Communication ("theory") [ .ppt ]
- Lecture: Conflict: Organizational and Personal-Bus 302 'Gateway' (A Case Study for MGT 360) [ .ppt ]
- Schermerhorn: Chapter 15: Individual Behavior
- Supplemental: Goleman (Emotional Intelligence, read the "Mixed Model" section only) (Wikipedia) [ .html ]
- Schermerhorn: Chapter 16: Motivation Theory and Practice
- Library: Weber (Worker Satisfaction)
- Library: Lublin (Implicit Biases)
Week 6: Thu. Aug 16, 2018
- Due: Assignment: Management Analysis Report
- Due: LMS (Canvas) submissions...(will be discussed during the prior class)
- Note: Final Exam Topics [ .ppt ] (Mon. Apr 9, 2018)
- Supplemental: French and Raven (Bases of Power) (Wikipedia) [ .html ]
- Library: Evans (Machiavelli)
- Video Clip(s): "Spanglish"
- Exercise (print and bring to class): "Who is your Cristina?" (Video Case, "Spanglish" clip) [ .pdf ] (Mon. Apr 9, 2018)
- Schermerhorn: Chapter 14: Leading and Leadership Development
- Library: Streeter (Arthur Winston)
- Lecture (CSUN only): Personal Leadership Practice (Bennis) [ .pdf ]
- Lecture (CSUN only): Organizational Leadership Practice (Kouzes/Posner) [ .pdf ]
- Video Clip(s): "Scent of a Woman"
- Exercise (print and bring to class): "The Dance of Leadership" (Video Case, "Scent of a Woman" clip) [ .pdf ] (Mon. Apr 9, 2018)
- Lecture: Leadership Practices Inventory (see the questions only on actual page 5 which is pdf page 7) [ .pdf ]
- Library: Karlgaard (Drucker on 21st-Century Issues)
- Lecture: 21st Century Management Issues [ .ppt ] (Mon. Apr 9, 2018)
- (contingency)
Week 7: Tue. Aug 21, 2018
- Supplemental: Examples of Strong Writing: Upward Influence [ .ppt ]
- Exam: Final Exam
