Course Outline/Calendar
CSUN
Management 360
Principles of Management and Organizational Behavior
Fall, 2014
12851
Fri 2:00pm - 4:45pm (Fri 8/29 - Fri 12/5, 16 weeks)
NA101
(traditional format)
Thu, Nov 20, 2014
[updated: Thursday, November 20, 2014]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 12851, for the Fall, 2014 semester.
This course meets Fri 2:00pm - 4:45pm (Fri 8/29 - Fri 12/5, 16 weeks) in NA101 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Neck:
- Readings from the textbook
- HBR:
- Readings from the Harvard Business Review materials (if any)
- Supplemental:
- Readings from the supplemental materials (or by direct link)
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of an assignment or report
- Exercise:
- done individually or in teams (announced and collected in-class)
- Activity:
- done individually or in teams (announced and done in-class)
- Quiz:
- a relatively short test
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
Note: Materials listed as (CSUN only) are restricted to CSUN students, faculty, and staff only. To access these restricted materials, CSUN stakeholders will need to enter their full CSUN email address (e.g., "john.doe.14@my.csun.edu") and their CSUN password.
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Fri. Aug 29, 2014
Question: How is success defined in this course?
Question: Why study Management and Organizational Behavior?
Question: What does Management and Organizational Behavior look like at 30,000 feet?
- Topic(s): Enrollment Management, Class Materials
- Lecture: Data on Students from this Semester
- Lecture: Data on Student Performance from a prior Semester
- Lecture: Prof. Wayne's Tips for MGT 360 Success [ .ppt ]
- Lecture: The Context of 'Management and Organizational Behavior' [ .html ]
- Lecture: "Buck" (movie clips)
- Supplemental: Sandberg
Week 2: Fri. Sep 5, 2014
Question: What are the primary activities of management?
Question: How do professionals, managers, and executives influence knowledgable others in a substantive manner?
Question: Who is a manager?
- Topic(s): Enrollment Management
- Due: Assignment: Moodle (Update Moodle Profile)
- Due: Assignment: Organizational Problem/Challenge Essay
- Lecture: A Prelude to Behaviorism [ .ppt ] (Tue. Jul 17, 2018)
- Neck: Chapter 1: Management in the 21st Century
- Supplemental: Jargon
- Supplemental: Lohr
Week 3: Fri. Sep 12, 2014
Question: What does planning, leading, organizing, and controlling look like in practice?
Question: What have we learned from the significant organizational challenges and opportunities in the past?
Question: Who are the key internal and external stakeholders for an organization?
- Supplemental: Continuous Improvement for Writing - Syntax [ .ppt ]
- Improving your Writing Score [ .ppt ] (Fri. Sep 12, 2014)
- Detailed Writing Errors (CSUN Only) [ .xls ]
- Examples of Key Issues [ .ppt ]
- Neck: Chapter 2: The Evolution of Management
- Supplemental: Covel
- Activity: Student-led discussion (Organizational Problem/Challenge Essay)
Week 4: Fri. Sep 19, 2014
Question: How are all of the elements in an organizational system interconnected?
Question: What is business ethics and how do professionals, managers, and executives apply them in practice?
Question: What are the wider organizational missions and individual values in the contemporary, global economy?
- Lecture: Systems Dynamics [ .pptx ]
- Lecture: Ethical Decision-making [ .ppt ] (Fri. Oct 29, 2021)
- Neck: Chapter 6: Ethics and Social Responsibility
- Lecture: Corporate Social Responsibility
- Supplemental (CSUN only): Management: Social Responsibility [ .pdf ]
- Supplemental: Ball
- Supplemental: Deloitte (CSR Report)
Week 5: Fri. Sep 26, 2014
Question: How does an organization leverage labor-intensive infrastructures?
Question: Where are the deepest strengths and deepest weaknesses within complex organizations?
Question: What are the formal and informal feedback mechanisms in an organization?
- Optional: International Student Writing Space (flyer) [ .pdf ]
- Neck: Chapter 11: The Human Side of Management
- Supplemental: White
- Lecture: Mary Tyler Moore (clip) - "Love is All Around" (Season 1, Disk 1, Episode 1)
- Lecture: HR Compliance Examples/Current Issues [ .ppt ] (Thu. Jan 16, 2020)
- Supplemental: Hagey
- Supplemental: Bensinger
- Supplemental: Kapner
- Lecture: Differences in Staff and Management Evaluations [ .ppt ] (Tue. Jun 14, 2016)
- Supplemental: Sample Performance Evaluation Form - CSUN Staff [ .pdf ]
- Supplemental: Sample Performance Evaluation Form - CSUN Management [ .pdf ]
Week 6: Fri. Oct 3, 2014
Question: What is organizational culture and why does it matter?
Question: Why do people resist change, and what can a leader do about it?
- Neck: Chapter 4: Organizations and Change Management
- Lecture: Organizational Culture and Rites [ .ppt ] (Thu. Jun 1, 2017)
- Supplemental: Chozick
- Neck: Chapter 5: Diversity in a Global Economy
Week 7: Fri. Oct 10, 2014
Question: How do individuals and organizations make optimal decisions in the face of uncertainty?
- Neck: Chapter 7: Making Better Decisions
- Lecture: Big Bang Theory (clip) - "The Fuzzy Boots Corollary" (Season 1, Disk 1, Episode 3)
- Lecture: Big Bang Theory (clip) - "The Financial Permeability" (Season 2, Disk 3, Episode 14)
- Lecture: Decision-making in Management [ .ppt ] (Wed. Nov 15, 2017)
- Lecture: Seven Approaches to Management Decision-making [ .ppt ] (Tue. Jul 11, 2017)
- Lecture: "Moneyball" (movie clips)
- (contingency)
Week 8: Fri. Oct 17, 2014
Question: What does the organization look like through multiple "lenses?"
Week 9: Fri. Oct 24, 2014
Question: What does the mind of a strategist look like?
Question: What does the body of a strategist look like?
- Neck: Chapter 8: Setting Goals
- Lecture: Examples of Organizational Values and Strategic Vision/Mission/Objectives/Goals
- Neck: Chapter 9: Designing Strategies
- Supplemental: "PESTEL" Analysis
- Supplemental: Economic Benefit and Cost Drivers
- Supplemental: Porter's Generic Strategies
- Supplemental: Porter's Five-Forces
Week 10: Fri. Oct 31, 2014
Question: What does the action of a strategist look like?
- Due: Assignment: Personality Profile Essay
- Neck: Chapter 18: Entrepreneurship and Innovation
- Supplemental: Porter's Value Chain
- Supplemental: "RBV" Analysis
- Supplemental: [ PESTEL v. RBV (.pdf) ]
Week 11: Fri. Nov 7, 2014
Question: What can we learn about process, product, and business-level strategy from current events?
Question: What does a generic business plan look like for a business start-up or other, similar entrepreneurial endeavors?
Question: What do objectives and goals look like when a professional isn't included in strategy formulation?
- Improving your Writing Score [ .ppt ] (Fri. Nov 7, 2014)
- Due: Strategy Current Event [ .pdf ] (Wed. Jan 4, 2017)
- Supplemental: Rigdon
- Supplemental: Munir
- Supplemental: Vance
- Lecture: Strategy and Entrepreneurship [ .ppt ] (Wed. Dec 16, 2020)
- Activity: Student-led discussion (Strategy Current Events)
- Supplemental: Balanced Scorecard
- Supplemental: Project Management
- (contingency)
Week 12: Fri. Nov 14, 2014
Question: What is the optimal overall design to best meet the mission of the organization?
Question: How do we design persistently successful organizational units in contemporary society?
Question: How does one attend to managing one's significant others (i.e., bosses and teammates)?
Question: How does one communicate extraordinarily well in an organizational context?
- Lecture: Guest, Chris Rosiak (Entrepreneur)
- Neck: Chapter 10: Structuring Organizations
- Neck: Chapter 12: Managing Team Performance
- Supplemental: Dvorak (Teams)
Week 13: Fri. Nov 21, 2014
Question: Other than differing expectations, what is the root cause of most organizational pathologies?
Question: What are the origins of motivation?
Question: Can "emotional intelligence" complement "cognitive intelligence"?
Question: What do we know (and not know) about trust?
- (student evaluations of faculty)
- Neck: Chapter 14: Understanding Individual Behavior
- Neck: Chapter 15: Communicating and Motivating Others
- Supplemental: Lublin
- Supplemental: Goleman
- Lecture: Important Business Communication Skills [ .pdf ]
- Supplemental: Carpenter textbook chapter (Motivation) [ .pdf ]
- Exercise (print and bring to class): Video Case ("Spanglish" clip) [ .pdf ] (Fri. Oct 31, 2014)
Week 14: Fri. Nov 28, 2014
- (no class, Thanksgiving Break)
Week 15: Fri. Dec 5, 2014
Question: What do we know about power in organizations, and how we can leverage (without abusing) that knowledge to advantage?
Question: What are the subtle aspects of day-to-day organizational behavior that matter greatly to managers?
Question: What function of management is most associated with organization success?
Question: Why do I contribute? Where do I belong?
Question: What have the students learned and what can they contribute to others?
- Due: Assignment: Common MGT 360 Management Analysis Report
- Supplemental: French and Raven
- Supplemental: Evans
- Neck: Chapter 13: Managers as Leaders
- Supplemental: Lehrer
- Supplemental: Streeter
- Exercise (print and bring to class): Video Case ("Scent of a Woman" clip) [ .pdf ] (Tue. Nov 18, 2014)
- Exercise (print and bring to class): Video Case ("Other People's Money" clip) [ .pdf ] (Thu. Nov 20, 2014)
- Final Exam Topics [ .ppt ] (Mon. Nov 24, 2014)
- Further Study in Management [ .html ] (Mon. Jul 18, 2011)
- (contingency)
Finals Week: Fri. Dec 12, 2014