"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)

Course Outline/Calendar (Summary)

In general, the course will cover the topics and do the activities outlined in the common BUS 302 calendar. However, the days and times for specific topics and activities will vary depending on a range of factors, including how well the class is doing in specific areas. More information will be provided in class.

You will run and bring to class, but not turn in, the Myers-Briggs Type Indicator (MBTI) test. You will skip the "case preferences" assignment. Exercise #1 will be done in written form, not oral form. I score the oral presentations and oral challenges as group performance rather than individual performance. I tend not to given "second chance" oral presentations. I use some time in class for overall group evaluations and for personal group discussion. As indicated on the syllabus, this class will have a few "pop quizzes" as well.

There is no final exam in this course.

Course Outline/Calendar (Detail)

The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Business 302 course, Class #  18826, for the Fall, 2010 semester. This course meets Tue/Thu 5:00pm - 6:15pm (Tue 8/24 - Tue 12/7, 16 weeks) in JH2206 [ Campus Map, Google Maps, Google Earth ].

The following summary identifies the key terms used in the course outline.

Topic(s):

General topic(s) to be discussed

Textbook:

Readings from the textbook

Coursepack:

Readings from the coursepack

Supplemental:

Readings from the supplemental materials (instructor's web page)

Due:

Assignment or report due at the immediate beginning of class

Activity:

done individually or in teams (announced and done in-class)

Lecture:

presentation and discussion led primarily by the instructor

(contingency)

Slack time embedded during the course to cover unforeseen events

The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.

• Topic(s): Enrollment Management, Course Introduction, Class Materials
• Lecture: Course Introduction
• Supplemental: Spring, 2010 Lab Capacity Utilization Chart (.pdf)

• Topic(s): Student Introductions
• Activity: Icebreaker

• Topic(s): Team Assignment, Team Building
• Due: Humanmetrics-Jung Typology Test
• Textbook: Communicating in Small Groups and Teams (pp. 1-25)
• Coursepack: Building Effective Teams (pp. 9-12)
• Coursepack: Types and Teams (pp. 13-16)
• Coursepack: Team "Icebreakers" (pp. 23-28)

• Topic(s): Exercise #1 (Trust), Exercise #2 (Contract/Rules), COBAE Options/Majors Presentation
• Coursepack: COBAE Options/Majors Presentation (pp. 29-32)
• Lecture: Team Building
• Coursepack: Exercise #1 (Trust) (p. 17-19)
• Coursepack: Exercise #2 (Contract/Rules) (p. 20-21)
• Lecture: COBAE Options/Majors Presentation

• Topic(s): Case Process (Lifecycyle)
• Due: Exercise #1 (Trust) (written only, no oral presentation) (p. 17-19)
• Due: Exercise #2 (Contract/Rules) (p. 20-21)
• Coursepack: Team Process Rules (pp. 33-37)
• Coursepack: Team Evaluation Form (p. 38)
• Coursepack: Steps in Creating Winning Teams (p. 39)
• Coursepack: Doing Case Analysis as a Team (pp. 40)
• Supplemental: Case Preparation Document
• Supplemental: Case Deliverable Structure Requirements
• Supplemental: Case Writing Materials
• Lecture: Case Process (Lifecycle)

• Topic(s): Ethics, Academic Honesty
• Due: Student Core Values Statement (sign and date) (p. 46)
• Due: Statement on Academic Honesty and Plagiarism (sign and date) (p. 49)
• Textbook: Ethics Expectations (pp. 81-108)
• Textbook: Approaches to Ethical Decision-making (pp. 109-125)
• Textbook: Documentation: Acknowledging the Sources of Your Research (pp. 69-80)
• Coursepack: Academic Dishonesty (CSUN Catalog) (pp. 47-48)
• Coursepack: Avoiding Plagiarism and Citing Electronic Documents (pp. 51-63)
• Coursepack: Ethical Decision-making (pp. 93-102)
• Lecture: Ethical Decision-making

• Topic(s): Coach Case #1 (July at the Multiplex)
• Due: Case Preparation Document ("Work Plan") for Case #1 (July at the Multiplex)
• Textbook: Case #1 (July at the Multiplex) (pp. 231-234)
• Activity: Coach Case #1 (July at the Multiplex)
• Supplemental: Coaching Presentation Slides

• Topic(s): Planning and Strategy
• Textbook: Planning and Strategy (pp. 31-58)
• Lecture: Strategic Thinking

• Topic(s): Guest Lecture, Time Management
• Lecture: Guest (Tina Purwin; Agent, Farmers Insurance, Purwin Insurance)
• Textbook: Time Management (pp. 59-68)
• Coursepack: Time Management (pp. 82-86)

• Topic(s): COBAE Options/Majors Presentation
• Due: COBAE Options/Majors Presentation (presentation by all teams)

• Topic(s): Presentations
• Lecture: Case Presentation Materials

• Topic(s): Stakeholders' Summit
• Coursepack: Stakeholders' Summit (pp. 92-109)
• Activity: Stakeholders' Summit

• Topic(s): Case #1 (July at the Multiplex)
• Due: Written (all teams) for Case #1 (July at the Multiplex)
• Due: Team Evaluation Form for Case #1 (July at the Multiplex)
• (contingency)

• Topic(s): Coach Case #2 (Bank of Gould)
• Due: Case Preparation Document ("Work Plan") for Case #2 (Bank of Gould)
• Textbook: Case #2 (Bank of Gould) (pp. 175-189)
• Activity: Coach Case #2 (Bank of Gould)
• Supplemental: Coaching Presentation Slides

• Topic(s): Continuous Improvement for Writing
• Lecture: Continuous Improvement for Writing

• Topic(s): Dialog and Feedback Skills
• Coursepack: Dialog and Feedback Skills (pp. 110-114)

• Topic(s): Present Case #2 (Bank of Gould)
• Due: Written (all non-presentation teams) for Case #2 (Bank of Gould)
• Due: Presentation (first team) for Case #2 (Bank of Gould)
• Due: Team Evaluation Form for Case #2 (Bank of Gould)
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation)

• Topic(s): Present Case #2 (Bank of Gould)
• Due: Presentation (second team) for Case #2 (Bank of Gould)
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation)

• Topic(s): Coach Case #3 (International Investments, Inc.)
• Due: Case Preparation Document ("Work Plan") for Case #3 (International Investments, Inc.)
• Textbook: Case #3 (International Investments, Inc.) (pp. 229-230)
• Activity: Coach Case #3 (International Investments, Inc.)
• Supplemental: Coaching Presentation Slides
• Supplemental: Data file (stock prices)

• Topic(s): Team meetings with instructor
• Activity: Team meetings with instructor

• Topic(s): Speech Practice, Speech Theory
• Lecture: The Practice of Speech
• Lecture: The Theory of Speech
• (contingency)

• Topic(s): Legal Analysis for Business Case Study, Citations/References, Reading Comprehension and Critical Reasoning
• Lecture: Legal Analysis for Business Case Study
• Lecture: Citations and References
• Activity: Reading Comprehension
• Activity: Critical Reasoning
• (contingency)

• Topic(s): Present Case #3 (International Investments, Inc.)
• Due: Written (all non-presentation teams) for Case #3 (International Investments, Inc.)
• Due: Presentation (first team) for Case #3 (International Investments, Inc.)
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation)

• (no class - Veteran's Day)

• Topic(s): Present Case #3 (International Investments, Inc.)
• Due: Presentation (second team) for Case #3 (International Investments, Inc.)
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation)
• Lecture: Individual Ethics Essay Materials

• Topic(s): In-class Ethics Essay
• Activity: In-class Ethics Essay

• Topic(s): Coach Case #4 (Silver's Gym, Inc.)
• Due: Case Preparation Document ("Work Plan") for Case #4 (Silver's Gym, Inc.)
• Textbook: Case #4 (Silver's Gym, Inc.) (pp. 267-284)
• Activity: Coach Case #4 (Silver's Gym, Inc.)
• Supplemental: Coaching Presentation Slides
• Supplemental: Data file (cholesterol data)

• (no class - Thanksgiving)

• Topic(s): Present Case #4 (Silver's Gym, Inc.)
• Due: Presentation (first team) for Case #4 (Silver's Gym, Inc.)
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation)

• Topic(s): Present Case #4 (Silver's Gym, Inc.)
• Due: Written (all non-presentation teams) for Case #4 (Silver's Gym, Inc.)
• Due: Presentation (second team) for Case #4 (Silver's Gym, Inc.)
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation)

• Topics(s): Course Debrief, Performance Review, and Preparation for Future Success
• Lecture: End of Semester Brief
• Lecture: Materials for Further Study [ .html ] (Mon. Sep 21, 2015)
• Activity: BUS 302 End-of-Semester Survey (Moodle) (to be completed individually no later than Thursday, Dec. 9, 2010 at 5:00pm)