Course Outline/Calendar
CSUN
Management 360
Principles of Management and Organizational Behavior
Summer, 2017
11301
Tue/Thu 1:00pm - 4:10pm (Tue 7/13 - Tue 8/22, 6 weeks, Session III)
JH2230
(traditional format)
Fri, Aug 4, 2017
[updated: Friday, August 4, 2017]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 11301, for the Summer, 2017 semester.
This course meets Tue/Thu 1:00pm - 4:10pm (Tue 7/13 - Tue 8/22, 6 weeks, Session III) in JH2230 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Schermerhorn:
- Readings from the textbook
- HBR:
- Readings from the Harvard Business Review materials (if any)
- Supplemental:
- Readings from the supplemental materials (or by direct link)
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of an assignment or report
- Exercise:
- done individually or in teams (announced and completed in-class)
- Activity:
- done individually or in teams (completed in-class)
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
Note: Materials listed as (CSUN only) are restricted to CSUN students, faculty, and staff only. To access these restricted materials, CSUN stakeholders will need to enter their full CSUN email address (e.g., "john.doe.14@my.csun.edu") and their CSUN password. There is a small chance this type of authentication may not work for some smartphones or tablets; in that case, simply use a laptop or desktop computer.
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Thu. Jul 13, 2017
- Topic(s): Enrollment Management, Class Materials
- Topic(s): [ WileyPlus course ]
- Lecture: Data on Students from this Semester
- Lecture: Data on Student Performance from a prior Semester
- Lecture: Prof. Wayne's Tips for MGT 360 Success [ .ppt ]
- Lecture: Continuous Improvement for Writing - Introduction [ .ppt ]
- Lecture: The Context of 'Management and Organizational Behavior' [ .html ]
- Lecture: "Buck" (movie clips)
- Supplemental: Sandberg (Tardiness Contagion)
- Schermerhorn: Chapter 2: Management Learning Past to Present
- Lecture: A Prelude to Behaviorism [ .ppt ] (Tue. Jul 17, 2018)
Week 2: Tue. Jul 18, 2017
- Due: Assignment: Organizational Opportunity/Challenge Essay
- Topic(s): Enrollment Management
- Supplemental: Davidson (Soft Skills)
- Supplemental: Buchanan (Drucker on Management)
- Schermerhorn: Chapter 1: Management Today
- Supplemental (CSUN only): Covel (Van Meter Co.) [ .pdf | .docx ]
- Activity: Covel article and Chapter 1/P-O-L-C analysis
Week 2: Thu. Jul 20, 2017
- Due: Covel paper homework (Chapter 1/P-L-O-C Analysis)
- Examples of Strong Writing: Sentences [ .ppt ], Paragraphs [ .ppt ], and Arguments [ .ppt ]
- Examples of Areas for Improvement: Language Use and Grammar [ .ppt ]
- Detailed Writing Errors (CSUN Only) [ .xls ]
- Supplemental: Continuous Improvement for Writing - Syntax [ .ppt ]
- Improving your Writing Score [ .ppt ] (Wed. Jul 19, 2017)
- Activity: Student-led discussion (Organizational Opportunity/Challenge Essay)
- Lecture: Ethical Decision-making [ .ppt ] (Fri. Oct 29, 2021)
- Schermerhorn: Chapter 3: Ethics and Social Responsibility
- Lecture: Corporate Social Responsibility
- Supplemental (CSUN only): Management: Social Responsibility [ .pdf ]
- Supplemental: Ball (King Pacific)
Week 3: Tue. Jul 25, 2017
- Schermerhorn: Chapter 13: Human Resources Management
- Lecture: Mary Tyler Moore (clip) - "Love is All Around" (Season 1, Disk 1, Episode 1)
- Lecture: HR Examples/Current Issues
- Compliance [ .ppt ] (Thu. Jan 16, 2020)
- Strategy [ .ppt ] (Thu. Jan 16, 2020)
- Supplemental: Bensinger (Amazon)
- Supplemental: Feintzeig (grading employees)
- Lecture: Differences in Professional and Management Evaluations [ .ppt ] (Tue. Jun 14, 2016)
- Supplemental: Sample Performance Evaluation Form - CSUN Professional (Staff) [ .pdf ]
- Supplemental: Sample Performance Evaluation Form - CSUN Management (Administrator) [ .pdf ]
- Schermerhorn: Chapter 5: Global Management and Cultural Diversity
- Supplemental: McCartney (Etihad, Qatar and Emirates Airlines)
- Schermerhorn: Chapter 12: Organizational Culture and Change
- Lecture: Organizational Culture and Rites [ .ppt ] (Thu. Jun 1, 2017)
- Lecture: Organizational Culture (Additional) [ .ppt ] (Fri. Jun 21, 2019)
- Supplemental: Chozick (NASCAR)
- Supplemental (CSUN only): Glazer/Rexrode (Wall Street) [ .pdf ]
- Supplemental (CSUN only): Jargon/Benoit (Darden/Olive Garden) [ .pdf ]
Week 3: Thu. Jul 27, 2017
- Schermerhorn: Chapter 7: Information and Decision Making
- Lecture: Big Bang Theory (clip) Hypothesis Testing - "The Fuzzy Boots Corollary" (Season 1, Disk 1, Episode 3)
- Lecture: Big Bang Theory (clip) Optimization - "The Financial Permeability" (Season 2, Disk 3, Episode 14)
- Lecture: Big Bang Theory (clip) Heuristic Flowchart - "The Friendship Algorithm" (Season 2, Disk 3, Episode 13)
- Lecture: Decision-making in Management [ .ppt ] (Wed. Nov 15, 2017)
- Lecture: Seven Approaches to Management Decision-making [ .ppt ] (Tue. Jul 11, 2017)
- (contingency)
Week 4: Tue. Aug 1, 2017
- Exam: Mid-term
- Schermerhorn: Chapter 10: Strategy and Strategic Management
- Lecture: Walt Disney's 1957 "Strategy Map" [ .pdf ] (Mon. Feb 27, 2017)
- Lecture: Examples of Organizational Values and Strategic Vision/Mission/Objectives/Goals
- (contingency)
Week 4: Thu. Aug 3, 2017
- Due: Assignment: Personality Profile Essay
- Supplemental: Porter's Value Chain
- Schermerhorn: Chapter 4: Environment, Innovation, and Sustainability
- Schermerhorn: Chapter 8: Planning Processes and Techniques
- Supplemental: "PESTEL" Analysis
- Supplemental: Economic Drivers
- Guest Lecture: Nazarian Career Education and Professional Development (sign up for 'Handshake') [ .html ]
Week 5: Tue. Aug 8, 2017
- Due: Strategy Current Event [ .pdf ] (Wed. Jan 4, 2017)
- Examples of Strong Writing: Supportive Communication [ .ppt ] and Task Performance [ .ppt ]
- Improving your Writing Score [ .ppt ] (Fri. Aug 4, 2017)
- Lecture: Strategy and "Intrapreneurship" ("RBV" Analysis) [ .ppt ] (Tue. Mar 27, 2018)
- Supplemental: Rigdon (Kodak, 1991)
- Supplemental: Munir (Kodak, 2012)
- Supplemental (CSUN only): Vance (Tesla) [ .pdf ]
- Activity: Student-led discussion (Strategy Current Events)
- Supplemental: Simon/Barr (Entrepreneurship)
- Schermerhorn: Chapter 6: Entrepreneurship and New Ventures
- Lecture: Strategy and Entrepreneurship ("VRIO Analysis" ) [ .ppt ] (Wed. Dec 16, 2020)
Week 5: Thu. Aug 10, 2017
- Schermerhorn: Chapter 9: Control Processes and Systems
- Supplemental: Project Management
- Lecture: Balanced Scorecard (Example) [ .html ]
- Supplemental (CSUN only): Esterl (Coca-Cola) [ .pdf | .docx ]
- Activity: Esterl article and Chapter 9/Control analysis
- Lecture: Benchmarking and Performance Standards [ .pptx ] ([an error occurred while processing this directive])
- Schermerhorn: Chapter 11: Organization Structures and Design
- Supplemental: Albergotti (Facebook)
- Supplemental: Silverman (Zappos)
- Supplemental: Feintzeig (middle managers)
Week 6: Tue. Aug 15, 2017
- Schermerhorn: Chapter 17: Teams and Teamwork
- Supplemental: Woo (Teams)
- Schermerhorn: Chapter 18: Communicating and Collaboration
- Lecture: Important Business Communication Skills [ .pdf ]
- Lecture: Conflict: Organizational and Personal
- Supplemental: Bus 302 Gateway (A Case Study for MGT 360) [ .ppt ]
- Schermerhorn: Chapter 15: Individual Behavior
- Supplemental: Goleman (Emotional Intelligence)
- Schermerhorn: Chapter 16: Motivation Theory and Practice
- Supplemental: Weber (Worker Satisfaction)
- Supplemental: Lublin (Implicit Biases)
Week 6: Thu. Aug 17, 2017
- Due: Assignment: Management Analysis Report
- Final Exam Topics [ .ppt ] (Mon. Jun 19, 2017)
- Supplemental: French and Raven (Power)
- Supplemental: Evans (Machiavelli)
- Exercise (print and bring to class): "Who is your Cristina?" (Video Case, "Spanglish" clip) [ .pdf ] (Mon. Jun 19, 2017)
- Schermerhorn: Chapter 14: Leading and Leadership Development
- Supplemental: Streeter (Arthur Winston)
- Supplemental (CSUN only): Personal Leadership Practice (Bennis) [ .pdf ]
- Supplemental (CSUN only): Organizational Leadership Practice (Kouzes/Posner) [ .pdf ]
- Exercise (print and bring to class): "The Dance of Leadership" (Video Case, "Scent of a Woman" clip) [ .pdf ] (Mon. Jun 19, 2017)
- Supplemental: Karlgaard (Drucker on 21st-Century Issues)
- 21st Century Management Issues [ .ppt ] (Mon. Jun 19, 2017)
Week 7: Tue. Aug 22, 2017
- Due: LMS (Canvas) submissions...(will be discussed during the prior class)
- (contingency)
- Examples of Strong Writing: Upward Influence [ .ppt ]
- Exam: Final Exam