Course Outline/Calendar
CSUN
Management 360
Principles of Management and Organizational Behavior
Fall, 2015
13431
Fri 8:00am - 10:45am (Fri 8/28 - Fri 12/4, 16 weeks)
NA101
(traditional format)
Sun, Dec 6, 2015
[updated: Sunday, December 6, 2015]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 13431, for the Fall, 2015 semester.
This course meets Fri 8:00am - 10:45am (Fri 8/28 - Fri 12/4, 16 weeks) in NA101 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Schermerhorn:
- Readings from the textbook
- HBR:
- Readings from the Harvard Business Review materials (if any)
- Supplemental:
- Readings from the supplemental materials (or by direct link)
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of an assignment or report
- Exercise:
- done individually or in teams (announced and collected in-class)
- Activity:
- done individually or in teams (announced and done in-class)
- Quiz:
- a relatively short test
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
Note: Materials listed as (CSUN only) are restricted to CSUN students, faculty, and staff only. To access these restricted materials, CSUN stakeholders will need to enter their full CSUN email address (e.g., "john.doe.14@my.csun.edu") and their CSUN password.
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Fri. Aug 28, 2015
- Topic(s): Enrollment Management, Class Materials
- Topic(s): [ WileyPlus course ]
- Lecture: Data on Students from this Semester
- Lecture: Data on Student Performance from a prior Semester
- Lecture: Prof. Wayne's Tips for MGT 360 Success [ .ppt ]
- Lecture: Continuous Improvement for Writing - Introduction [ .ppt ]
- Lecture: The Context of 'Management and Organizational Behavior' [ .html ]
- Lecture: "Buck" (movie clips)
- Supplemental: Sandberg (Tardiness Contagion)
Week 2: Fri. Sep 4, 2015
Week 3: Fri. Sep 11, 2015
- Supplemental: Continuous Improvement for Writing - Syntax [ .ppt ]
- Improving your Writing Score [ .ppt ] (Mon. Sep 7, 2015)
- Examples of Strong Writing [ .ppt ]
- Examples of Key Writing Errors [ .ppt ]
- Detailed Writing Errors (CSUN Only) [ .xls ]
- Schermerhorn: Chapter 2: Management Learning Past to Present
- Supplemental: Covel (Van Meter Co.)
- Activity: Student-led discussion (Organizational Problem/Challenge Essay)
Week 4: Fri. Sep 18, 2015
- Lecture: Ethical Decision-making [ .ppt ] (Fri. Oct 29, 2021)
- Schermerhorn: Chapter 3: Ethics and Social Responsibility
- Lecture: Corporate Social Responsibility
- Supplemental (CSUN only): Management: Social Responsibility [ .pdf ]
- Supplemental: Ball (King Pacific)
Week 5: Fri. Sep 25, 2015
- Schermerhorn: Chapter 13: Human Resources Management
- Lecture: Mary Tyler Moore (clip) - "Love is All Around" (Season 1, Disk 1, Episode 1)
- Lecture: HR Compliance Examples/Current Issues [ .ppt ] (Thu. Jan 16, 2020)
- Supplemental: Bensinger (Amazon)
- Supplemental: Feintzeig (grading employees)
- Lecture: Differences in Professional and Management Evaluations [ .ppt ] (Tue. Jun 14, 2016)
- Supplemental: Sample Performance Evaluation Form - CSUN Staff (Professionals) [ .pdf ]
- Supplemental: Sample Performance Evaluation Form - CSUN Administrators (Management) [ .pdf ]
- Additional/Optional Activity: Women in Business, Tue., Sep. 29th, 11:00am - 2:00pm, USU Grand Salon (advance registration needed)
- Additional/Optional Activity: PIHRA Woodland Hills monthly professional meeting and technical talk, Thu., Oct. 1st, 7:30am - 9:30am, Woodland Hills Country Club
Week 6: Fri. Oct 2, 2015
- Schermerhorn: Chapter 5: Global Management and Cultural Diversity
- Supplemental: McCartney (Etihad, Qatar and Emirates Airlines)
- Supplemental: Shellenbarger (cost of running trains)
- Schermerhorn: Chapter 12: Organizational Culture and Change
- Lecture: Organizational Culture and Rites [ .ppt ] (Thu. Jun 1, 2017)
- Supplemental: Chozick (NASCAR)
- Supplemental/Exercise (print and bring to class): Glazer/Rexrode (Wall Street)
- Supplemental/Exercise (print and bring to class): Paris (Carnival Cruises)
Week 7: Fri. Oct 9, 2015
- Schermerhorn: Chapter 7: Information and Decision Making
- Lecture: Big Bang Theory (clip) - "The Fuzzy Boots Corollary" (Season 1, Disk 1, Episode 3)
- Lecture: Big Bang Theory (clip) - "The Financial Permeability" (Season 2, Disk 3, Episode 14)
- Lecture: Decision-making in Management [ .ppt ] (Wed. Nov 15, 2017)
- Lecture: Seven Approaches to Management Decision-making [ .ppt ] (Tue. Jul 11, 2017)
- Lecture: "Moneyball" (movie clips)
- (contingency)
Week 8: Fri. Oct 16, 2015
Week 9: Fri. Oct 23, 2015
- Due: Assignment: Personality Profile Essay
- Schermerhorn: Chapter 4: Environment, Innovation, and Sustainability
- Schermerhorn: Chapter 8: Planning Processes and Techniques
- Supplemental: Porter's Value Chain
- Supplemental: "PESTEL" Analysis
- Supplemental: Porter's Five-Forces
- Supplemental: Porter's Generic Strategies
- Supplemental: Economic Drivers
- Additional/Optional Activity: PIHRA Woodland Hills, Fall mixer, Tue., Oct. 27th, 5:30pm - 7:30pm, Macaroni Grill, Northridge
Week 10: Fri. Oct 30, 2015
- Due: Strategy Current Event [ .pdf ] (Wed. Jan 4, 2017)
- Supplemental: "RBV" Analysis
- Supplemental: Balanced Scorecard
- Lecture: Balanced Scorecard Example (Barclays Bank)
- Citizenship Plan (Values/Vision/Mission) [ .html ]
- Balanced Scorecard (Design/Results/Progress) [ .html ]
- Supplemental: Project Management
- Supplemental: Rigdon (Kodak, 1991)
- Supplemental: Munir (Kodak, 2012)
- Supplemental: Vance (Tesla)
- Supplemental: Jargon (Golden Arches-McDonalds)
- Activity: Student-led discussion (Strategy Current Events)
- Supplemental: Simon/Barr (Entrepreneurship)
- Schermerhorn: Chapter 6: Entrepreneurship and New Ventures
- Lecture: Strategy and Entrepreneurship [ .ppt ] (Wed. Dec 16, 2020)
Week 11: Fri. Nov 6, 2015
- Improving your Writing Score [ .ppt ] (Tue. Nov 3, 2015)
- Schermerhorn: Chapter 9: Control Processes and Systems
- Supplemental: Esterl (Coca-Cola)
- Schermerhorn: Chapter 11: Organization Structures and Design
- Supplemental: Albergotti (Facebook)
- Supplemental: Silverman (Zappos)
- Supplemental: Feintzeig (middle managers)
Week 12: Fri. Nov 13, 2015
- Schermerhorn: Chapter 17: Teams and Teamwork
- Supplemental: Dvorak (Teams)
- Schermerhorn: Chapter 18: Communicating and Collaboration
- Lecture: Important Business Communication Skills [ .pdf ]
- Lecture: Conflict: Organizational and Personal
Week 13: Fri. Nov 20, 2015
- Due: Assignment: Common MGT 360 Management Analysis Report
- (student evaluations of faculty)
- Schermerhorn: Chapter 15: Individual Behavior
- Supplemental: Goleman (Emotional Intelligence)
- Supplemental: Evans (Machiavelli)
- Schermerhorn: Chapter 16: Motivation Theory and Practice
- Supplemental: Lublin (Implicit Biases)
- Exercise (print and bring to class): Video Case ("Spanglish" clip) [ .pdf ] (Thu. Oct 22, 2015)
Week 14: Fri. Nov 27, 2015
- (no class - Thanksgiving)
Week 15: Fri. Dec 4, 2015
- Supplemental: French and Raven (Power)
- Schermerhorn: Chapter 14: Leading and Leadership Development
- Supplemental: Lehrer (Heroes)
- Supplemental: Streeter (Arthur Winston)
- Exercise (print and bring to class): Video Case ("Scent of a Woman" clip) [ .pdf ] (Sun. Aug 23, 2015)
- Supplemental: Karlgaard (Drucker on 21st-Century Issues)
- 21st Century Management Issues [ .ppt ] (Sun. Aug 23, 2015)
- Further Study in Management [ .html ] (Mon. Jul 18, 2011)
- Final Exam Topics [ .ppt ] (Tue. Nov 17, 2015)
- (contingency)
Finals Week: Fri. Dec 11, 2015
- Note: Special Time - (8:00am - 10:00am)
- Exam: Final Exam