CSUN
Management 370
Management Skills Development
[updated: Monday, December 18, 2017]
"The Internet changes everything."
-Bill Gates (1955-)
The purpose of these materials is to provide additional depth in a few key areas within the broad subject of management skills development.
These materials should be accessed and printed by the end of the first week of class. Please bring these articles with you
to class. You may wish to use a "three-hole punch" for each printed articles and place them in a three-ring binder for convenience.
The placement and use of each article with the course is listed in the Course Outline.
Access Instructions
The reference in brackets at the end of each citation is a link to either the public web site from which the article may be accessed or the CSUN Library online database.
For CSUN Library articles, one good search strategy is to:
- Using your web browser, navigate to the CSUN Library web page.
- Select "Journals" in the lower-middle of the screen under "More search options" which, in turn, is under the banner "OneSearch".
- Enter the title of the periodical (e.g., "Wall Street Journal") as listed in the citation below.
- For some periodicals, there is more than one variation of the periodical, so you need to select the specific variation that you need. For example, for "Wall Street Journal", select "Wall Street journal (Eastern ed. : Online),The Wall Street journal."
- For some periodicals, the periodical is available from more than one electronic database, so you need to select the specific electronic database that you need. For example, for "Wall Street Journal", use the "ProQuest ABI/INFORM Collection" electronic database.
- (note: At this point, if you--the student--are located off-campus, you will need to enter your CSUN ID and password to access the database.)
- Enter a few words from the title of the article (and these few words can be copy-and-pasted directly from the citations below...but be sure not to include a single- or double-quotes) and press Enter.
- Review the results from the database search query, and locate the specific article that you need. If the article you need isn't listed, you need to review the search query you used in the prior step (and perhaps repeat the prior step with a slightly different query).
- I recommend selecting the highest-quality print output that is available. Often, this means selecting the "PDF" or "Full Text" format.
- Print the article, read the article, and bring it to class.
Note: Additional CSUN Library databases of compelling interest to business students are collected in the Information Sources: Business and Economics index.
Peer-Reviewed Materials
In general, the "peer-reviewed" materials are "theory-based" readings. These are significant in rigor and have provided persistent insight, often over decades.
Non-Peer-Reviewed Materials
In general, the "non-peer-reviewed" materials are "practice-based" materials.
These are timely in relevance and tend to be good examples of either best business practices or complex issues that are likely to confront a future manager.
- Buchanan, L. (December 13, 2013), "10 Traits of a Drucker-Like Leader", Inc. [ (source) .html (local mirror) .pdf ]
- Davidson, K. (2016, Aug 31), "Hard to Find: Workers with Good 'Soft Skills'", Wall Street Journal [ CSUN Library (ABI Inform) ]
- Gino, F. (2017, May 17), "Leaders Say They Want Nonconformist Employees. They Sure Don't Act Like It.", Wall Street Journal [ CSUN Library (ABI Inform) ]
- Mims, C. (2017, Mar 6), "What Tech Firms Can Do To Stop Internet Trolling", Wall Street Journal [ CSUN Library (ABI Inform) ]
- Reddy, S. (2017, Jun 27), "Doctors Learn How to Give the Worst News", Wall Street Journal [ CSUN Library (ABI Inform) ]
- Sandberg, J. (2007), "I'm Not Really Late, I'm Just Indulging in Magical Thinking", Wall Street Journal, Nov 13 [ CSUN Library (ABI Inform) ]
- Shellenbarger, S. (May 27, 2015), "They Make the Trains Run on Time, but at What Cost?", Wall Street Journal, [ CSUN Library (ABI Inform) ]
- Starmans, C., et al. (2017, Apr 29), "Inequality Isn't the Real Issue", Wall Street Journal [ CSUN Library (ABI Inform) ]
Reference Materials
The "quasi-peer-reviewed" materials are short, "encyclopedic-like" materials.
These are good starting points for initial study and further intellectual pursuit.
Instructor-provided Materials
The materials are brief summaries of topics that are typically not included
in the textbook or other materials. These materials originate with the instructor in some form.
- Rational Expectations and Social Exchange Theories [ .pdf ] (Wednesday, January 18, 2017)