Course Outline/Calendar
CSUN
Business 302
The Gateway Experience
Spring, 2016
13385
Mon 7:00pm - 9:45pm (Mon 1/25 - Mon 5/9, 16 weeks)
JH2206
(traditional format)
Mon, May 9, 2016
[updated: Monday, May 9, 2016]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar (Summary)
In general, the course will cover the topics and do the activities outlined in the common BUS 302 calendar.
However, the days and times for specific topics and activities will vary depending on a range of factors, including how well the class is doing in specific areas. More
information will be provided in class.
You will run and bring to class, but not turn in, the Myers-Briggs Type Indicator (MBTI) test. You will skip the "case preferences" assignment.
Exercise #1 will be done in written form, not oral form. I score the oral presentations and oral challenges as group performance rather than individual performance. I tend not to given "second chance"
oral presentations. I use some time in class for overall group evaluations and for personal group discussion. As indicated on the syllabus, this class will have a few "pop quizzes" as well.
There is no final exam in this course.
Note: Materials listed as (CSUN only) are restricted to CSUN students, faculty, and staff only. To access these restricted materials, CSUN stakeholders will need to enter their full CSUN email address and their CSUN password.
Course Outline/Calendar (Detail)
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Business 302 course, Class # 13385, for the Spring, 2016 semester.
This course meets Mon 7:00pm - 9:45pm (Mon 1/25 - Mon 5/9, 16 weeks) in JH2206 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
- Topic(s):
- General topic(s) to be discussed
- Coursepack:
- Readings from the coursepack [ .html ]
- HBR:
- Readings from the Harvard Business Review materials
- Supplemental:
- Readings from the supplemental materials (or occasionally, a direct, online resource)
- Due:
- Assignment or report due at the immediate beginning of class
- Activity:
- done individually or in teams (announced and done in-class)
- Lecture:
- presentation and discussion led primarily by the instructor
- (contingency)
- Slack time embedded during the course to cover unforeseen events
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Mon. Jan 25, 2016
- Lecture: Enrollment Management
- Lecture: Course Introduction
- Lecture: Class Materials
- Supplemental: Spring, 2010 Lab Capacity Utilization Chart [ .pdf ]
- Activity: Class "Icebreaker" [ .ppt ]
Week 2: Mon. Feb 1, 2016
- Lecture: Team Assignment
- Humanmetrics-Jung Test (Myers-Briggs Typology Indicator)
- Due: MBTI Assessment Test [ .html ]
- MBTI Interpretation [ .ppt ]
- Coursepack: Creating Teams-Exercise #1 (Building Trust) [ .pdf ]
- Coursepack: Creating Teams-Exercise #2 (Rules of Behavior "Contract") [ .pdf ]
- Coursepack: Creating Teams
- Team "Icebreakers" [ .doc ]
- Building Effective Teams [ .ppt ]
- Supplemental: Dugan
- Lecture: Team Building and prior Teams' Performance
- Supplemental: Silverman (Careers)
- Lecture: Guest, Mr. Craig Oka (Director, COBAE Career Education and Professional Development Office)
- office: JH2234, phone: 818-677-4697
- Lecture Presentation [ .pptx ]
- Industry Night Flyer [ .pdf ]
- "Career Connect" Instructions [ .pdf ]
- Supplemental: The Persistent Value and Relevance of LDC Topics [ .pdf ]
- Supplemental: Student Success: The Multiple Perspectives of a Business Student [ .ppt ]
- Coursepack: COBAE Options/Majors Presentation [ .html ]
- Lecture: COBAE Options/Majors Presentation
- Requirements for the COBAE Options Oral Presentation [ .pdf ]
- Scoring Rubric [ .xls ] (Wed. Sep 24, 2014)
Week 3: Mon. Feb 8, 2016
- Due: Exercise #1 (Building Trust)
- Due: Exercise #2 (Rules of Behavior "Contract")
- Supplemental: Sandberg (Tardiness Contagion)
- Coursepack: Team Process Rules and Preparing for Cases [ .html ]
- Supplemental: Case Preparation Document ("CasePrepDoc") [ .pdf ]
- Supplemental: Case Deliverable Structure Requirements [ .pdf ]
- Supplemental: Case Writing Materials [ .html ]
- Lecture: Case Process (Lifecycle)
- Coursepack: Academic Honesty [ .html ]
- HBR: Andrews
- Supplemental: TED Talks (Dan Ariely on our buggy moral code) [ .html ]
- Lecture: Ethical Decision-making [ .ppt ]
Week 4: Mon. Feb 15, 2016
- Due: Student Core Values Statement (sign and date) [ .html ]
- Due: Statement on Academic Honesty and Plagiarism (sign and date) [ .doc ]
- Due: Case Preparation Document for Case #1 July at the Multiplex
- Supplemental: Case #1 - July at the Multiplex - Case Text
- Supplemental: Case #1 - Coaching Presentation Slides
- Activity: Coach Case #1 July at the Multiplex
- Supplemental: Strategy (PESTEL)
- Lecture: Strategic Thinking
- (contingency)
Week 5: Mon. Feb 22, 2016
- Due: COBAE Options/Majors Presentation (presentation by all teams)
- Coursepack: Time Management [ .html ]
- Lecture: Professional Influence [ .ppt ]
- Additional/Optional Activity: COBAE Industry Night, Thu. Feb. 25th, 6:00pm-9:00pm, USU Northridge Complex
- (contingency)
Week 6: Mon. Feb 29, 2016
- Lecture: Legal Analysis for Business Case Study [ .ppt ]
- (contingency)
- Coursepack: Ethics-"Stakeholders' Summit" (BAZ, Inc.) [ .doc ]
- Activity: Stakeholders' Summit
Week 7: Mon. Mar 7, 2016
- Due: Written (all teams) for Case #1 July at the Multiplex
- Activity: Critical Reasoning (Argument and Logic) for Case #1
- Due: Case Preparation Document for Case #2 Baron Art Mart
- Supplemental: Case #2 - Baron Art Mart - Case Text
- Supplemental: Case #2 - Coaching Presentation Slides
- Supplemental: Case #2 - Baron Data (revised)
- Activity: Coach Case #2 Baron Art Mart
- HBR: Porter (Five Forces)
- Supplemental: Case Presentation Materials [ .html ]
- Lecture: Presentation Examples (Powerpoint presentations from my prior BUS 302 classes)
Week 8: Mon. Mar 14, 2016
- Supplemental: Dvorak (English)
- Examples of Strong Writing [ .ppt ]
- Examples of Key Writing Errors [ .ppt ]
- Lecture: Continuous Improvement for Writing - Syntax [ .ppt ]
- (contingency)
- Lecture: Citations and References [ .ppt ]
- (contingency)
Week 9: Mon. Mar 21, 2016
- (no class, Spring Recess)
Week 10: Mon. Mar 28, 2016
- Due: Written (all non-presentation teams) for Case #2 Baron Art Mart
- Due: Presentation (team: tbd) for Case #2 Baron Art Mart
- Activity: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]
- Topic(s): Present Case #2 Baron Art Mart
- Due: Presentation (team: tbd) for Case #2 Baron Art Mart
- Activity: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]
Week 11: Mon. Apr 4, 2016
- (change team seating locations)
- Due: Case Preparation Document for Case #3 Pine Trees, Inc.
- Supplemental: Case #3 - Pine Trees, Inc. - Case Text
- Supplemental: Case #3 - Coaching Presentation Slides
- Supplemental: Case #3 - Data File
- Activity: Coach Case #3 Pine Trees, Inc.
- Supplemental: Strategy (Economic Benefit and Cost Drivers)
- Activity: Informal Team Evaluation and Team meetings with Instructor
- (contingency)
Week 12: Mon. Apr 11, 2016
- Due: Case Preparation Document for Case #4 Hotel California
- Supplemental: Case #4 - Hotel California - Case Text
- Supplemental: Case #4 - Coaching Presentation Slides
- Activity: Coach Case #4 Hotel California
- Supplemental: Strategy (Economic Benefit and Cost Drivers)
- Lecture: Continuous Improvement for Writing - Semantics [ .ppt ]
- Supplemental: Developing and Revising Prose: Managing your Writing Brand [ .pdf ]
- Lecture: Important Business Communication Skills [ .pdf ]
- (contingency)
Week 13: Mon. Apr 18, 2016
- Due: Written (all non-presentation teams) for Case #3 Pine Trees, Inc.
- Due: Presentation (team: tbd) for Case #3 Pine Trees, Inc.
- Activity: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]
- Due: Presentation (team: tbd) for Case #3 Pine Trees, Inc.
- Activity: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]
Week 14: Mon. Apr 25, 2016
- Lecture: Logical Fallacies [ .ppt ]
- Supplemental: Individual Ethics Essay Materials
- Scoring Rubric and Writing Anomalies [ .html ]
- Ethics (Sample Cases) [ .html ]
- (contingency)
Week 15: Mon. May 2, 2016
- Due: Written (all non-presentation teams) for Case #4 Hotel California
- Due: Presentation (team: tbd) for Case #4 Hotel California
- Activity: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]
- Due: Presentation (team: tbd) for Case #4 Hotel California
- Activity: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]
Week 16: Mon. May 9, 2016
- Activity: In-class Ethics Essay
- (student evaluations of faculty)
- Activity: Formal Team Evaluation
- Activity: College Assessment - Teamwork
- Supplemental: Tips for passing the Upper Division Writing Proficiency Exam [ .pdf ]
- Supplemental: "20 Things 20-year-olds Don't Get" (Forbes, 2013) [ .pdf ]
- Supplemental: "What Does It Mean to Be Professional at Work?" (U.S. News and World Report, 2013) [ .pdf ]
- Supplemental: "How to Sell Yourself in an Interview" (Boston Globe, 2008) [ .pdf ]
- (contingency)
Finals Week: Mon. May 16, 2016
- Note: Special Time - (8:00pm - 10:00pm)
- (no final exam)
- Lecture: Materials for Further Study [ .html ]
- Lecture: End of Semester Debrief, Performance Review, Preparation for Future Success [ .ppt ]