Course Outline/Calendar
CSUN
Management 360
Principles of Management and Organizational Behavior
Spring, 2014
12671
Wed 3:30pm - 6:15pm (Wed 1/22 - Wed 5/7, 16 weeks)
NA101
(traditional format)
Wed, Apr 30, 2014
[updated: Wednesday, April 30, 2014]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 12671, for the Spring, 2014 semester.
This course meets Wed 3:30pm - 6:15pm (Wed 1/22 - Wed 5/7, 16 weeks) in NA101 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Carpenter:
- Readings from the textbook
- HBR:
- Readings from the Harvard Business Review materials
- Supplemental:
- Readings from the supplemental materials (or by direct link)
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of an assignment or report
- Exercise:
- done individually or in teams (announced and collected in-class)
- Activity:
- done individually or in teams (announced and done in-class)
- Quiz:
- a relatively short test
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
Note: Materials listed as (CSUN only) are restricted to CSUN students, faculty, and staff only. To access these restricted materials, CSUN stakeholders will need to enter their full CSUN email address (e.g., "john.doe.14@my.csun.edu") and their CSUN password.
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Wed. Jan 22, 2014
Question: How is success defined in this course?
Question: Why study Organizational Behavior?
Question: What does management look like at 30,000 feet?
- Topic(s): Enrollment Management, Class Materials
- Lecture: Data on Student Performance from a Prior Semester
- Lecture: Prof. Wayne's Tips for MGT 360 Success [ .ppt ]
- Lecture: The Context of 'Management and Organizational Behavior' [ .html ]
- Supplemental: Student Success: The Multiple Perspectives of a Business Student [ .ppt ]
- Lecture: "Buck" (movie clips)
- Supplemental: Sandberg
Week 2: Wed. Jan 29, 2014
Question: What are the primary activities of management?
Question: How do professionals, managers, and executives influence knowledgable others in a substantive manner?
Question: Who is a manager?
- Topic(s): Enrollment Management
- Due: Assignment: Moodle (Update Moodle Profile)
- Due: Assignment: Organizational Problem/Challenge Essay
- Lecture: A Prelude to Behaviorism [ .ppt ] (Tue. Jul 17, 2018)
- Carpenter: Chapter 1: Introduction to Principles of Management
- Supplemental: Jargon
- Supplemental: Lohr
Week 3: Wed. Feb 5, 2014
Question: What does planning, leading, organizing, and controlling look like in practice?
Question: What have we learned from the significant organizational challenges and opportunities in the past?
Question: Who are the key internal and external stakeholders for an organization?
- Supplemental: Continuous Improvement for Writing - Syntax [ .ppt ]
- Improving your Score [ .ppt ]
- Detailed Writing Errors (CSUN Only) [ .xls ]
- Examples of Key Issues [ .ppt ]
- Activity: Student-led discussion (Organizational Problem/Challenge Essay)
- Carpenter: Chapter 3: History, Globalization, and Values-Based Leadership
- Supplemental: Covel
Week 4: Wed. Feb 12, 2014
Question: What is business ethics and how do professionals, managers, and executives apply them?
Question: What are the wider organizational missions and individual values in the contemporary, global economy?
- Lecture: Ethical Decision-making [ .ppt ] (Fri. Oct 29, 2021)
- Lecture: Corporate Social Responsibility
- Supplemental (CSUN only): Management: Social Responsibility [ .pdf ]
- Supplemental: Ball
- Supplemental: Deloitte (CSR Report)
Week 5: Wed. Feb 19, 2014
Question: How does an organization leverage labor-intensive infrastructures?
Question: Where are the deepest strengths and deepest weaknesses within complex organizations?
- Carpenter: Chapter 16: Strategic Human Resource Management
- Supplemental: White
- Lecture: Mary Tyler Moore (clip) - "Love is All Around" (Season 1, Disk 1, Episode 1)
- Lecture: HR Compliance Examples/Current Issues [ .ppt ] (Thu. Jan 16, 2020)
- Supplemental: Hagey
- Supplemental: Bensinger
- Carpenter: Chapter 9: Social Networks
- Lecture: Social Network Analysis Data
- Lecture: Conflict: Organizational and Personal
- Supplemental (CSUN only): Conflict: Organizational and Personal [ .pdf ]
Week 6: Wed. Feb 26, 2014
Question: What is organizational culture and why does it matter?
Question: What does the organization look like through multiple "lenses?"
- Carpenter: Chapter 8: Organizational Culture
- Lecture: Organizational Culture and Rites [ .ppt ] (Thu. Jun 1, 2017)
- Supplemental: Chozick
Week 7: Wed. Mar 5, 2014
Question: How do individuals and organizations make optimal decisions in the face of uncertainty?
- Carpenter: Chapter 11: Decision Making
- Lecture: Big Bang Theory (clip) - "The Fuzzy Boots Corollary" (Season 1, Disk 1, Episode 3)
- Lecture: Big Bang Theory (clip) - "The Financial Permeability" (Season 2, Disk 3, Episode 14)
- Lecture: Decision-making in Management [ .ppt ] (Wed. Nov 15, 2017)
- HBR: Davenport
- Lecture: Seven Approaches to Management Decision-making [ .ppt ] (Tue. Jul 11, 2017)
- Lecture: "Moneyball" (movie clips)
- Additional/Optional Activity: COBAE Industry Night, Thursday Mar. 6th, 6:00pm-9:00pm, USU Northridge Complex
Week 8: Wed. Mar 12, 2014
Question: What are the formal and informal feedback mechanisms in an organization?
- Exam: Mid-term
- Carpenter: Chapter 15: The Essentials of Control
- Supplemental: Kapner
- Lecture: Differences in Staff and Management Evaluations [ .ppt ] (Tue. Jun 14, 2016)
- Supplemental: Sample Performance Evaluation Form - CSUN Staff [ .pdf ]
- Supplemental: Sample Performance Evaluation Form - CSUN Management [ .pdf ]
- (contingency)
Week 9: Wed. Mar 19, 2014
Question: What does the mind of a strategist look like?
- Carpenter: Chapter 4: Developing Mission, Vision, and Values
- Lecture: Examples of Organizational Values and Strategic Vision/Mission/Objectives/Goals
Week 10: Wed. Mar 26, 2014
Question: What does the body of a strategist look like?
- Carpenter: Chapter 5: Strategizing
- Supplemental: "PESTEL" Analysis
- Supplemental: Economic Benefit and Cost Drivers
- Supplemental: Porter's Generic Strategies
- Supplemental: Porter's Five-Forces
Week 11: Wed. Apr 2, 2014
Question: What does the action of a strategist look like?
Question: What does a generic business plan look like for a business start-up or other, similar entrepreneueral endeavor?
Question: What can we learn about process, product, and business-level strategy from current events?
Question: What do objectives and goals look like when a professional isn't included in strategy formulation?
- Carpenter: Chapter 6: Goals and Objectives
- Supplemental: Porter's Value Chain
- Supplemental: "RBV" Analysis
- Supplemental: [ PESTEL v. RBV (.pdf) ]
- HBR: Kaplan/Norton
- Supplemental: Rigdon
- Supplemental: Munir
- Supplemental: Vance
- Lecture: Strategy and Entrepreneurship [ .ppt ] (Wed. Dec 16, 2020)
- Due: Current Event (from the LA Times, NY Times, Fortune, WSJ, Economist, or BusinessWeek) linked to a strategy theory/model/framework (just bring a printed copy of the article to class)
- Activity: Student-led discussion (Current Events - Strategy) [ .ppt ] (Mon. Oct 14, 2013)
- Supplemental: Project Management
Week n/a: Wed. Apr 9, 2014
- (no class, Spring Recess)
Week 12: Wed. Apr 16, 2014
Question: How do we design persistently successful organizational units in contemporary society?
Question: How does one attend to managing one's significant others (i.e., bosses and teammates)?
Question: How does one communicate extraordinarily well in an organizational context?
- Due: Assignment: Personality Profile Essay
- Carpenter: Chapter 13: Managing Groups and Teams
- Supplemental: Dvorak (Teams)
- Carpenter: Chapter 12: Communication in Organizations
- Lecture: Important Business Communication Skills [ .pdf ]
Week 13: Wed. Apr 23, 2014
Question: Other than differing expectations, what is the root cause of most organizational pathologies?
Question: What are the origins of motivation?
Question: Can "emotional intelligence" complement "cognitive intelligence"?
Question: What do we know (and not know) about trust?
- Improving your Score [ .ppt ]
- Carpenter: Chapter 14: Chapter 14: Motivating Employees
- Carpenter: Chapter 2: Personality, Attitudes, and Work Behaviors
- HBR: Goleman
- Supplemental: Lublin
- Supplemental: Zak
- (student evaluations of faculty)
Week 14: Wed. Apr 30, 2014
Question: What do we know about power in organizations, and how we can leverage (without abusing) that knowledge to advantage?
Question: What are the subtle aspects of day-to-day organizational behavior that matter greatly to managers?
Question: What function of management is most associated with organization success?
Question: Why do I contribute? Where do I belong?
Question: Why do people resist change, and what can a leader do about it?
Question: What is the optimal overall design to best meet the mission of the organization?
Question: What have the students learned and what can they contribute to others?
- Due: Assignment: Common MGT 360 Management Analysis Report
- Supplemental: French and Raven
- Supplemental: Evans
- Exercise (print and bring to class): Video Case ("Spanglish" clip) [ .pdf ] (Mon. Dec 16, 2013)
- Carpenter: Chapter 10: Leading People and Organizations
- HBR: Kotter
- Supplemental: Lehrer
- Supplemental: Streeter
- Supplemental: Kesmodel
- Carpenter: Chapter 7: Organizational Structure and Change
- HBR: Christensen/Overdorf
Week 15: Wed. May 7, 2014
- Exercise (print and bring to class): Video Case ("Scent of a Woman" clip) [ .pdf ] (Mon. Dec 16, 2013)
- Exercise (print and bring to class): Video Case ("Other People's Money" clip) [ .pdf ] (Thu. May 1, 2014)
- HBR: Drucker
- Final Exam Topics [ .ppt ] (Fri. May 2, 2014)
- Further Study in Management [ .html ] (Mon. Jul 18, 2011)
- (contingency)
Finals Week: Wed. May 14, 2014