Course Outline/Calendar
CSUN
Management 360
Principles of Management and Organizational Behavior
Summer, 2013
10668
Tue/Thu 9:30am - 12:45pm (Tue 5/28 - Tue 7/9, 6 weeks, Session II)
JH2204
(traditional format)
Tue, Jun 18, 2013
[updated: Tuesday, June 18, 2013]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 10668, for the Summer, 2013 semester.
This course meets Tue/Thu 9:30am - 12:45pm (Tue 5/28 - Tue 7/9, 6 weeks, Session II) in JH2204 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Carpenter:
- Readings from the textbook
- HBR:
- Readings from the Harvard Business Review materials
- Supplemental:
- Readings from the supplemental materials
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of an assignment or report
- Exercise:
- done individually or in teams (announced and collected in-class)
- Activity:
- done individually or in teams (announced and done in-class)
- Quiz:
- a relatively short test
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Tue. May 28, 2013
Question: How is success defined in this course?
Question: Why study Organizational Behavior?
Question: What does management look like at 30,000 feet?
Question: How do professionals, managers, and executives influence knowledgable others in a substantive manner?
Question: What are the primary activities of management?
Question: Who is a manager?
- Topic(s): Enrollment Management, Class Materials
- Lecture: The Context of 'Management and Organizational Behavior' [ .html ]
- Lecture: Prof. Wayne's Tips for MGT 360 Success [ .ppt ]
- Supplemental: Sandberg
- Carpenter: Chapter 1: Introduction to Principles of Management
- Lecture: A Prelude to Behaviorism [ .ppt ] (Tue. Jul 17, 2018)
- Supplemental: Jargon
- Supplemental: Lohr
Week 1: Thu. May 30, 2013
Question: What does planning, leading, organizing, and controlling look like in practice?
Question: What have we learned from the significant organizational challenges and opportunities in the past?
Question: Who are the key internal and external stakeholders for an organization?
- Topic(s): Enrollment Management
- Due (in Moodle by Thu. May 30, 2013 at 9:30am): Assignment: Moodle (Update Moodle Profile)
- Due: Assignment: Organizational Problem/Challenge Essay
- Carpenter: Chapter 3: History, Globalization, and Values-Based Leadership
- Supplemental: Covel
Week 2: Tue. Jun 4, 2013
Question: What are the wider organizational missions and individual values in the contemporary, global economy?
Question: How does an organization leverage labor-intensive infrastructures?
Question: Where are the deepest strengths and deepest weaknesses within complex organizations?
- Activity: Student-led discussion (Organizational Problem/Challenge Essay)
- Lecture: Ethical Decision-making [ .ppt ] (Fri. Oct 29, 2021)
- Lecture: Corporate Social Responsibility
- Supplemental (CSUN only): Management: Social Responsibility [ .pdf ]
- Supplemental: Ball
- HBR: Badaracco
- Carpenter: Chapter 16: Strategic Human Resource Management
- Carpenter: Chapter 9: Social Networks
- Supplemental: Silverman
- Lecture: Conflict: Organizational and Personal
- Supplemental (CSUN only): Conflict: Organizational and Personal [ .pdf ]
- Lecture: Mary Tyler Moore (clip) - "Love is All Around" (Season 1, Disk 1, Episode 1)
- Lecture: HR Compliance Examples/Current Issues [ .ppt ] (Thu. Jan 16, 2020)
- Supplemental: Hymowitz
- Supplemental: Hagey
Week 2: Thu. Jun 6, 2013
Question: What is organizational culture and why does it matter?
Question: What does the organization look like through multiple "lenses?"
Question: What are the formal and informal feedback mechanisms in an organization?
- Carpenter: Chapter 8: Organizational Culture
- Supplemental: Chozick
- HBR: Charan
- Lecture: Organizational Culture and Rites [ .ppt ] (Thu. Jun 1, 2017)
- Carpenter: Chapter 15: The Essentials of Control
- Supplemental: Kapner
Week 3: Tue. Jun 11, 2013
Question: How do individuals and organizations make optimal decisions in the face of uncertainty?
- Exam: Mid-term
- Carpenter: Chapter 11: Decision Making
- HBR: Hammond
- HBR: Davenport
- In-class Davenport Exercise team discussion [ .xls ] (Tue. Feb 19, 2013)
- Lecture: Decision-making in Management [ .ppt ] (Wed. Nov 15, 2017)
- Lecture: Big Bang Theory (clip) - "The Fuzzy Boots Corollary" (Season 1, Disk 1, Episode 3)
- Lecture: Big Bang Theory (clip) - "The Financial Permeability" (Season 2, Disk 3, Episode 14)
Week 3: Thu. Jun 13, 2013
Question: What does the mind of a strategist look like?
Question: What does the body of a strategist look like?
- Carpenter: Chapter 4: Developing Mission, Vision, and Values
- Carpenter: Chapter 5: Strategizing
- Supplemental: Strategy Current Event (The Demise of Kodak) [ .html ]
- Supplemental: Economic Benefit and Cost Drivers
- Supplemental: Porter's Value Chain
- Supplemental: Porter's Generic Strategies
- Supplemental: Porter's Five-Forces
- Supplemental: Christensen
Week 4: Tue. Jun 18, 2013
Question: What does the action of a strategist look like?
Question: What do objectives and goals look like from the front lines?
- Carpenter: Chapter 6: Goals and Objectives
- Supplemental: "PESTEL"
- Supplemental: Balanced Scorecard
- Supplemental: Project Management
- Supplemental: Pinto
- Exercise (print, complete, and bring to class): Strategic Thinking within the Roman Catholic Church ("Ex Corde Ecclesiae") [ .pdf ] (Tue. May 21, 2013)
Week 4: Thu. Jun 20, 2013
- Activity: Student-led discussion (Current Events - Strategy)
- Lecture: Strategy and Entrepreneurship [ .ppt ] (Wed. Dec 16, 2020)
- (contingency)
Week 5: Tue. Jun 25, 2013
Question: How do we design persistently successful organizational units in contemporary society?
Question: How does one attend to managing one's significant others (i.e., bosses and teammates)?
Question: How does one communicate?
- Due: Assignment: Personality Profile Essay
- Carpenter: Chapter 13: Managing Groups and Teams
- Carpenter: Chapter 12: Communication in Organizations
- HBR: Gabarro
- Supplemental: Dvorak (Teams)
- Supplemental: Silverman
- HBR: Katzenbach
Week 5: Thu. Jun 27, 2013
Question: Other than differing expectations, what is the root cause of most organizational pathologies?
Question: What do we know (and not know) about trust?
Question: What are the origins of motivation?
- Carpenter: Chapter 14: Chapter 14: Motivating Employees
- Carpenter: Chapter 2: Personality, Attitudes, and Work Behaviors
- HBR: Goleman
- Supplemental: Zak
- Exercise (print and bring to class): Big Bang Theory (episode) - "The Maternal Capacitance" (Season 2, Disk 3, Episode 15) ("Big-Bang Big-5") [ .pdf ] (Tue. Feb 19, 2013)
Week 6: Tue. Jul 2, 2013
Question: What function of management is most associated with organization success?
Question: Why do I contribute? Where do I belong? What are the roots of power?
Question: What is the optimal overall design to best meet the mission of the organization?
Question: What have the students learned and what can they contribute to others?
- Due: Assignment: Management Analysis Report
- Exercise (print and bring to class): Video Case ("Spanglish" clip) [ .pdf ] (Tue. Feb 19, 2013)
- Carpenter: Chapter 10: Leading People and Organizations
- Carpenter: Chapter 7: Organizational Structure and Change
- HBR: Kotter (Leaders Do)
- Supplemental: Kesmodel
- Supplemental: Lehrer
- HBR: Drucker (Nonprofits)
- Supplemental: Streeter
- Final Exam Topics [ .ppt ] (Tue. Jul 2, 2013)
- (contingency)
Week 6: Thu. Jul 4, 2013
Week 7: Tue. Jul 9, 2013
- Exam: Final Exam
- Activity: Student-led discussion (Organizational Problem/Challenge Essay)
- Open Questions in Management [ .ppt ] (Tue. Nov 30, 2010)
- Further Study in Management [ .html ] (Mon. Jul 18, 2011)
