Course Outline/Calendar
CSUN
Management 360
Principles of Management and Organizational Behavior
Spring, 2013
12700
Tue 8:00am - 9:15am (Tue 1/24 - Tue 5/12, 16 weeks)
NA101
(hybrid format)
Fri, Apr 26, 2013
[updated: Friday, April 26, 2013]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 12700, for the Spring, 2013 semester.
This course meets Tue 8:00am - 9:15am (Tue 1/24 - Tue 5/12, 16 weeks) in NA101 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Carpenter:
- Readings from the textbook
- HBR:
- Readings from the Harvard Business Review materials
- Supplemental:
- Readings from the supplemental materials
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of an assignment or report
- Exercise:
- done individually or in teams (announced and collected in-class)
- Activity:
- done individually or in teams (announced and done in-class)
- Quiz:
- a relatively short test
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Tue. Jan 22, 2013 (in class)
Question: How is success defined in this course?
Question: Why study Organizational Behavior?
Question: What does management look like at 30,000 feet?
- Topic(s): Enrollment Management, Class Materials, Review of the 'hybrid' course delivery format
- Lecture: The Context of 'Management and Organizational Behavior' [ .html ]
- Lecture: Prof. Wayne's Tips for MGT 360 Success [ .ppt ]
- Supplemental: Sandberg
Week 1: Thu. Jan 24, 2013 (online)
Question: How do professionals, managers, and executives influence knowledgable others in a substantive manner?
- Supplemental: A contemporary adaptation of 'Continuous Improvement for Writing' [ .ppt ]
- Due (in Moodle by Sun. Jan 27, 2013 at 8:00am): Assignment: Moodle (Update Moodle Profile)
Week 2: Tue. Jan 29, 2013 (in class)
Question: What are the primary activities of management?
Question: Who is a manager?
- Topic(s): Enrollment Management
- Due: Assignment: Organizational Problem/Challenge Essay
- Carpenter: Chapter 1: Introduction to Principles of Management
- Lecture: A Prelude to Behaviorism [ .ppt ] (Tue. Jul 17, 2018)
- Supplemental: Jargon
- Supplemental: Lohr
Week 2: Thu. Jan 26, 2013 (online)
- Supplemental (in Moodle by Thu. Jan 26, 2013 at 8:00am): instructor will post the weekly Moodle question and the list of specific students who will respond to the weekly Moodle question
- Due (in Moodle by Sun. Feb 3, 2013 at 8:00am): student responses to weekly Moodle question
Week 3: Tue. Feb 5, 2013 (in class)
Question: What does planning, leading, organizing, and controlling look like in practice?
Question: What have we learned from the significant organizational challenges and opportunities in the past?
Question: Who are the key internal and external stakeholders for an organization?
- Carpenter: Chapter 3: History, Globalization, and Values-Based Leadership
- Supplemental: Covel
- Activity: Student-led discussion (Organizational Problem/Challenge Essay)
Week 3: Thu. Feb 7, 2013 (online)
- Supplemental (in Moodle by Thu. Feb 7, 2013 at 8:00am): instructor will post the weekly Moodle question and the list of specific students who will respond to the weekly Moodle question
- Due (in Moodle by Sun. Feb 10, 2013 at 8:00am): student responses to weekly Moodle question
Week 4: Tue. Feb 12, 2013 (in class)
Question: What are the wider organizational missions and individual values in the contemporary, global economy?
- Lecture: Corporate Social Responsibility
- Supplemental (CSUN only): Management: Social Responsibility [ .pdf ]
- Supplemental: Ball
- HBR: Badaracco
Week 4: Thu. Feb 14, 2013 (online)
- Supplemental (in Moodle by Thu. Feb 14, 2013 at 8:00am): instructor will post the weekly Moodle question and the list of specific students who will respond to the weekly Moodle question
- Due (in Moodle by Sun. Feb 17, 2013 at 8:00am): student responses to weekly Moodle question
Week 5: Tue. Feb 19, 2013 (in class)
Question: How does an organization leverage labor-intensive infrastructures?
Question: Where are the deepest strengths and deepest weaknesses within complex organizations?
- Information only: One of our classmates was featured in a CSUN Story this week (Raymond P., CSUN Archery Club) [ .html ]
- Carpenter: Chapter 16: Strategic Human Resource Management
- Carpenter: Chapter 9: Social Networks
- Lecture: Conflict: Organizational and Personal
- Supplemental (CSUN only): Conflict: Organizational and Personal [ .pdf ]
- Supplemental: White
- Lecture: Mary Tyler Moore (clip) - "Love is All Around" (Season 1, Disk 1, Episode 1)
- Lecture: HR Compliance Examples/Current Issues [ .ppt ] (Thu. Jan 16, 2020)
- Supplemental: Hymowitz
Week 5: Thu. Feb 21, 2013 (online)
- Supplemental (in Moodle by Thu. Feb 21, 2013 at 8:00am): instructor will post the weekly Moodle question and the list of specific students who will respond to the weekly Moodle question
- Due (in Moodle by Sun. Feb 24, 2013 at 8:00am): student responses to weekly Moodle question
Week 6: Tue. Feb 26, 2013 (in class) (in class)
Question: What is organizational culture and why does it matter?
Question: What does the organization look like through multiple "lenses?"
- Carpenter: Chapter 8: Organizational Culture
- Supplemental: Chozick
- HBR: Charan
- Lecture: Organizational Culture and Rites [ .ppt ] (Thu. Jun 1, 2017)
Week 6: Thu. Feb 28, 2013 (online)
- Supplemental (in Moodle by Thu. Feb 28, 2013 at 8:00am): instructor will post the weekly Moodle question and the list of specific students who will respond to the weekly Moodle question
- Due (in Moodle by Sun. Mar 7, 2013 at 8:00am): student responses to weekly Moodle question
Week 7: Tue. Mar 5, 2013 (in class)
Question: How do individuals and organizations make optimal decisions in the face of uncertainty?
- Carpenter: Chapter 11: Decision Making
- Carpenter: Chapter 15: The Essentials of Control
- HBR: Hammond
- HBR: Davenport
- In-class Davenport Exercise team discussion [ .xls ] (Thu. Feb 14, 2013)
- Lecture: Decision-making in Management [ .ppt ] (Wed. Nov 15, 2017)
- Lecture: Big Bang Theory (clip) - "The Fuzzy Boots Corollary" (Season 1, Disk 1, Episode 3)
- Lecture: Big Bang Theory (clip) - "The Financial Permeability" (Season 2, Disk 3, Episode 14)
Week 7: Thu. Mar 7, 2013 (online)
- Supplemental (in Moodle by Thu. Mar 7, 2013 at 8:00am): instructor will post the weekly Moodle question and the list of specific students who will respond to the weekly Moodle question
- Due (in Moodle by Sun. Mar 10, 2013 at 8:00am): student responses to weekly Moodle question
Week 8: Tue. Mar 12, 2013 (in class)
Week 8: Thu. Mar 14, 2013 (online)
- Supplemental (in Moodle by Thu. Mar 14, 2013 at 8:00am): instructor will post the weekly Moodle question and the list of specific students who will respond to the weekly Moodle question
- Due (in Moodle by Sun. Mar 17, 2013 at 8:00am): student responses to weekly Moodle question
Week 9: Tue. Mar 19, 2013 (in class)
Question: What does the mind of a strategist look like?
Question: What does the body of a strategist look like?
- Carpenter: Chapter 4: Developing Mission, Vision, and Values
- Carpenter: Chapter 5: Strategizing
- Supplemental: Strategy Current Event (The Demise of Kodak) [ .html ]
- Lecture: Strategy and Entrepreneurship [ .ppt ] (Wed. Dec 16, 2020)
- Supplemental: Economic Benefit and Cost Drivers
- Supplemental: Porter's Value Chain
- Supplemental: Porter's Generic Strategies
- Supplemental: Porter's Five-Forces
- Supplemental: Christensen
Week 9: Thu. Mar 21, 2013 (online)
- Supplemental (in Moodle by Thu. Mar 21, 2013 at 8:00am): instructor will post the weekly Moodle question and the list of specific students who will respond to the weekly Moodle question
- Due (in Moodle by Sun. Mar 24, 2013 at 8:00am): student responses to weekly Moodle question
Week 10: Tue. Mar 26, 2013 (in class)
Question: What does the action of a strategist look like?
Question: What do objectives and goals look like from the front lines?
- Carpenter: Chapter 6: Goals and Objectives
- Supplemental: "PESTEL"
- Supplemental: Balanced Scorecard
- Supplemental: Project Management
- Supplemental: Pinto
- Exercise (print, complete, and bring to class): Strategic Thinking within the Roman Catholic Church ("Ex Corde Ecclesiae") [ .pdf ] (Fri. Jul 27, 2012)
Week 10: Thu. Mar 28, 2013 (online)
- Supplemental (in Moodle by Thu. Mar 28, 2013 at 8:00am): instructor will post the weekly Moodle question and the list of specific students who will respond to the weekly Moodle question
- Due (in Moodle by Sun. Mar 31, 2013 at 8:00am): student responses to weekly Moodle question
Week 11: Tue. Apr 2, 2013 (in class)
- Activity: Student-led discussion (Current Events - Strategy)
- (contingency)
Week 11: Thu. Apr 4, 2013 (online)
- Supplemental (in Moodle by Thu. Apr 4, 2013 at 8:00am): instructor will post the weekly Moodle question and the list of specific students who will respond to the weekly Moodle question
- Due (in Moodle by Sun. Apr 7, 2013 at 8:00am): student responses to weekly Moodle question
Week n/a: Tue. Apr 9, 2013
- (no class session - Spring Break)
Week n/a: Thu. Apr 11, 2013
- (no Moodle posts - Spring Break)
Week 12: Tue. Apr 16, 2013 (in class)
Question: How do we design persistently successful organizational units in contemporary society?
Question: How does one attend to managing one's significant others (i.e., bosses and teammates)?
Question: How does one communicate?
- Due: Assignment: Personality Profile Essay
- Carpenter: Chapter 13: Managing Groups and Teams
- Carpenter: Chapter 12: Communication in Organizations
- HBR: Gabarro
- Supplemental: Dvorak (Teams)
- HBR: Katzenbach
Week 12: Thu. Apr 18, 2013 (online)
- Supplemental (in Moodle by Thu. Apr 18, 2013 at 8:00am): instructor will post the weekly Moodle question and the list of specific students who will respond to the weekly Moodle question
- Due (in Moodle by Sun. Apr 21, 2013 at 8:00am): student responses to weekly Moodle question
Week 13: Tue. Apr 23, 2013 (in class)
Question: Other than differing expectations, what is the root cause of most organizational pathologies?
Question: What do we know (and not know) about trust?
Question: What are the origins of motivation?
- Carpenter: Chapter 14: Chapter 14: Motivating Employees
- Carpenter: Chapter 2: Personality, Attitudes, and Work Behaviors
- HBR: Goleman
- Supplemental: Zak
- Additional/Optional Activity: COBAE-sponsored 'Meet the Firms' (Thursday, April 25, 2013, 6:00pm-9:00pm, USU Northridge Center)
Week 13: Thu. Apr 25, 2013 (online)
- Supplemental (in Moodle by Thu. Apr 25, 2013 at 8:00am): instructor will post the weekly Moodle question and the list of specific students who will respond to the weekly Moodle question
- Due (in Moodle by Sun. Apr 28, 2013 at 8:00am): student responses to weekly Moodle question
Week 14: Tue. Apr 30, 2013 (in class)
Question: What function of management is most associated with organization success?
Question: Why do I contribute? Where do I belong? What are the roots of power?
Question: What is the optimal overall design to best meet the mission of the organization?
- Due: Assignment: Management Analysis Report
- Exercise (print and bring to class): Video Case ("Spanglish" clip) [ .pdf ] (Mon. Apr 15, 2013)
- Carpenter: Chapter 10: Leading People and Organizations
- Carpenter: Chapter 7: Organizational Structure and Change
- HBR: Kotter (Leaders Do)
- Supplemental: Kesmodel
- Supplemental: Lehrer
- HBR: Drucker (Nonprofits)
- Supplemental: Streeter
Week 13: Thu. May 2, 2013 (online)
- Supplemental (in Moodle by Thu. May 2, 2013 at 8:00am): instructor will post the weekly Moodle question and the list of specific students who will respond to the weekly Moodle question
- Due (in Moodle by Sun. May 5, 2013 at 8:00am): student responses to weekly Moodle question
Week 15: Tue. May 7, 2013 (in class)
Question: What have the students learned and what can they contribute to others?
- (student evaluations of faculty)
- Final Exam Topics [ .ppt ] (Tue. May 7, 2013)
- Open Questions in Management [ .ppt ] (Tue. Nov 30, 2010)
- Further Study in Management [ .html ] (Mon. Jul 18, 2011)
- (contingency)
Week 13: Thu. May 9, 2013 (online)
Finals Week: Tue. May 14, 2013 (in class)
