Course Outline/Calendar
CSUN
Management 360
Principles of Management and Organizational Behavior
Fall, 2013
12618
Tue/Thu 8:00am - 9:15am (Tue 8/27 - Tue 12/10, 16 weeks)
NA101
(traditional format)
Sun, Dec 1, 2013
[updated: Sunday, December 1, 2013]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 12618, for the Fall, 2013 semester.
This course meets Tue/Thu 8:00am - 9:15am (Tue 8/27 - Tue 12/10, 16 weeks) in NA101 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Carpenter:
- Readings from the textbook
- HBR:
- Readings from the Harvard Business Review materials
- Supplemental:
- Readings from the supplemental materials
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of an assignment or report
- Exercise:
- done individually or in teams (announced and collected in-class)
- Activity:
- done individually or in teams (announced and done in-class)
- Quiz:
- a relatively short test
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
Note: Materials listed as (CSUN only) are restricted to CSUN students, faculty, and staff only. To access these restricted materials, CSUN stakeholders will need to enter their full CSUN email address (e.g., "john.doe.14@my.csun.edu") and their CSUN password.
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Tue. Aug 27, 2013
Question: How is success defined in this course?
- Topic(s): Enrollment Management, Class Materials
- Lecture: Prof. Wayne's Tips for MGT 360 Success [ .ppt ]
Week 1: Thu. Aug 29, 2013
Question: Why study Organizational Behavior?
Question: What does management look like at 30,000 feet?
- Topic(s): Enrollment Management, Class Materials
- Lecture: The Context of 'Management and Organizational Behavior' [ .html ]
- Supplemental: Student Success: The Multiple Perspectives of a Business Student [ .ppt ]
- Supplemental: Sandberg
Week 2: Tue. Sep 3, 2013
Question: What are the primary activities of management?
Question: How do professionals, managers, and executives influence knowledgable others in a substantive manner?
- Topic(s): Enrollment Management
- Due: Assignment: Moodle (Update Moodle Profile)
- Lecture: A Prelude to Behaviorism [ .ppt ] (Tue. Jul 17, 2018)
- Supplemental: Continuous Improvement for Writing - Syntax [ .ppt ]
Week 2: Thu. Sep 5, 2013
Question: Who is a manager?
- Due: Assignment: Organizational Problem/Challenge Essay
- Carpenter: Chapter 1: Introduction to Principles of Management
- Supplemental: Jargon
- Supplemental: Lohr
Week 3: Tue. Sep 10, 2013
Question: What does planning, leading, organizing, and controlling look like in practice?
- Activity: Student-led discussion (Organizational Problem/Challenge Essay)
- Additional/Optional Activity: COBAE-sponsored and funded 'Welcome Day', meet admin/faculty and student organizations, and have free food (Wednesday, September 11, 2013, 9:30am-1:30pm and 4:00pm-6:00pm, between Juniper Hall and Noski Auditorium)
Week 3: Thu. Sep 12, 2013
Question: What have we learned from the significant organizational challenges and opportunities in the past?
Question: Who are the key internal and external stakeholders for an organization?
- Carpenter: Chapter 3: History, Globalization, and Values-Based Leadership
- Supplemental: Covel
Week 4: Tue. Sep 17, 2013
Question: What is business ethics and how do professionals, managers, and executives apply them?
- Lecture: Guest, Phil Mundy, Vice-President for Business Development and Sales, Parcus Medical, Inc. (and he is also on the CSUN Foundation Advisory Board-biography)
- Lecture: Ethical Decision-making [ .ppt ] (Fri. Oct 29, 2021)
Week 4: Thu. Sep 19, 2013
Question: What are the wider organizational missions and individual values in the contemporary, global economy?
- Lecture: Corporate Social Responsibility
- Supplemental (CSUN only): Management: Social Responsibility [ .pdf ]
- Supplemental: Ball
Week 5: Tue. Sep 24, 2013
Question: How does an organization leverage labor-intensive infrastructures?
- Carpenter: Chapter 16: Strategic Human Resource Management
- Supplemental: White
- Lecture: Mary Tyler Moore (clip) - "Love is All Around" (Season 1, Disk 1, Episode 1)
- Lecture: HR Compliance Examples/Current Issues [ .ppt ] (Thu. Jan 16, 2020)
- Supplemental: Hymowitz
- Supplemental: Hagey
Week 5: Thu. Sep 26, 2013
Question: Where are the deepest strengths and deepest weaknesses within complex organizations?
- Carpenter: Chapter 9: Social Networks
- Lecture: Social Network Analysis Data
- Lecture: Conflict: Organizational and Personal
- Supplemental (CSUN only): Conflict: Organizational and Personal [ .pdf ]
Week 6: Tue. Oct 1, 2013
Question: What is organizational culture and why does it matter?
- Carpenter: Chapter 8: Organizational Culture
- HBR: Charan
Week 6: Thu. Oct 3, 2013
Question: What does the organization look like through multiple "lenses?"
- Lecture: Organizational Culture and Rites [ .ppt ] (Thu. Jun 1, 2017)
- Supplemental: Chozick
Week 7: Tue. Oct 8, 2013
Question: How do individuals and organizations make optimal decisions in the face of uncertainty?
- Carpenter: Chapter 11: Decision Making
- Lecture: Big Bang Theory (clip) - "The Fuzzy Boots Corollary" (Season 1, Disk 1, Episode 3)
- Lecture: Big Bang Theory (clip) - "The Financial Permeability" (Season 2, Disk 3, Episode 14)
- Lecture: Decision-making in Management [ .ppt ] (Wed. Nov 15, 2017)
Week 7: Thu. Oct 10, 2013
Question: How do individuals and organizations make optimal decisions in the face of uncertainty?
- HBR: Davenport
- Lecture: "Moneyball" (movie clips)
- HBR: Hammond
Week 8: Tue. Oct 15, 2013
Question: What are the formal and informal feedback mechanisms in an organization?
- Carpenter: Chapter 15: The Essentials of Control
- Supplemental: Kapner
- (contingency)
Week 8: Thu. Oct 17, 2013
Week 9: Tue. Oct 22, 2013
- (contingency)
- Lecture: Strategy (part 1 of 2), Professor John Bruton [ .ppt ]
Week 9: Thu. Oct 24, 2013
- (contingency)
- Lecture: Strategy (part 2 of 2), Professor John Bruton [ .ppt ]
Week 10: Tue. Oct 29, 2013
Question: What does the mind of a strategist look like?
- Carpenter: Chapter 4: Developing Mission, Vision, and Values
- Lecture: Examples of Organizational Values and Strategic Vision/Mission/Objectives/Goals
Week 10: Thu. Oct 31, 2013
Question: What does the body of a strategist look like?
- Carpenter: Chapter 5: Strategizing
- Supplemental: Porter's Value Chain
- Supplemental: Economic Benefit and Cost Drivers
- Supplemental: Porter's Generic Strategies
- Supplemental: Porter's Five-Forces
- Supplemental: Christensen
Week 11: Tue. Nov 5, 2013
Question: What does the action of a strategist look like?
Question: What does a generic business plan look like for a business start-up or other, similar entrepreneueral endeavor?
- Carpenter: Chapter 6: Goals and Objectives
- Supplemental: "PESTEL" Analysis
- Supplemental: "RBV" Analysis
- Supplemental: [ PESTEL v. RBV (.pdf) ]
- Supplemental: Balanced Scorecard
- Supplemental: Strategy Current Event (The Demise of Kodak) [ .html ]
- Supplemental: Strategy Current Event (Why Everybody Loves Tesla) [ .html ]
- Lecture: Strategy and Entrepreneurship [ .ppt ] (Wed. Dec 16, 2020)
Week 11: Thu. Nov 7, 2013
Question: What can we learn about process, product, and business-level strategy from current events?
- Lecture: Guest CSUN Volunteer Income Tax Assistance (VITA) program)
- Due: Current Event (from the LA Times, NY Times, Fortune, WSJ, Economist, or BusinessWeek) linked to a strategy theory/model/framework (just bring a printed copy of the article to class)
- Activity: Student-led discussion (Current Events - Strategy) [ .ppt ] (Mon. Oct 14, 2013)
Week 12: Tue. Nov 12, 2013
Question: How do we design persistently successful organizational units in contemporary society?
Question: How does one attend to managing one's significant others (i.e., bosses and teammates)?
- Carpenter: Chapter 13: Managing Groups and Teams
- HBR: Katzenbach
- Supplemental: Dvorak (Teams)
Week 12: Thu. Nov 14, 2013
Question: How does one communicate?
- Due: Assignment: Personality Profile Essay
- Carpenter: Chapter 12: Communication in Organizations
- Lecture: Important Business Communication Skills [ .pdf ]
- HBR: Gabarro
Week 13: Tue. Nov 19, 2013
Question: Other than differing expectations, what is the root cause of most organizational pathologies?
Question: What are the origins of motivation?
- Carpenter: Chapter 14: Chapter 14: Motivating Employees
- Carpenter: Chapter 2: Personality, Attitudes, and Work Behaviors
Week 13: Thu. Nov 21, 2013
Question: Can "emotional intelligence" complement "cognitive intelligence"?
Question: What do we know (and not know) about trust?
- HBR: Goleman
- Supplemental: Zak
- Additional/Optional Activity: "The Business of Athletics" (Free Admission, Thursday, November 21, 2013, 6:30-8:00pm, USU Grand Salon) [ RSVP ]
Week 14: Tue. Nov 26, 2013
Question: What do we know about power in organizations, and how we can leverage (without abusing) that knowledge to advantage?
Question: What are the subtle aspects of day-to-day organizational behavior that matter greatly to managers?
- Due: Assignment: Common MGT 360 Management Analysis Report
- Supplemental: French and Raven
- Supplemental: Evans
- Exercise (print and bring to class): Video Case ("Spanglish" clip) [ .pdf ] (Mon. Nov 18, 2013)
Week 14: Thu. Nov 28, 2013
- (no class, Thanksgiving Break)
Week 15: Tue. Dec 3, 2013
Question: What function of management is most associated with organization success?
Question: Why do I contribute? Where do I belong?
Question: Why do people resist change, and what can a leader do about it?
Question: What is the optimal overall design to best meet the mission of the organization?
- Carpenter: Chapter 10: Leading People and Organizations
- Carpenter: Chapter 7: Organizational Structure and Change
- HBR: Kotter (Leaders Do)
- Supplemental: Lehrer
- Supplemental: Streeter
- HBR: Drucker (Nonprofits)
- Supplemental: Kesmodel
Week 15: Thu. Dec 5, 2013
- (student evaluations of faculty)
- Exercise (print and bring to class): Video Case ("Scent of a Woman" clip) [ .pdf ] (Sun. Dec 1, 2013)
- Exercise (print and bring to class): Video Case ("Other People's Money" clip) [ .pdf ] (Sun. Dec 1, 2013)
Week 16: Tue. Dec 10, 2013
Question: What have the students learned and what can they contribute to others?
- Final Exam Topics [ .ppt ] (Fri. Dec 6, 2013)
- Open Questions in Management [ .ppt ] (Tue. Nov 30, 2010)
- Further Study in Management [ .html ] (Mon. Jul 18, 2011)
- (contingency)
Finals Week: Thu. Dec 12, 2013 (in class)