Course Outline/Calendar
CSUN
Management 360
Principles of Management and Organizational Behavior
Spring, 2012
17964-18557
Sat 9:00am - 11:45am (Sat 1/21 - Sat 5/12, 16 weeks)
EH2132
Sat, May 12, 2012
[updated: Saturday, May 12, 2012]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 17964-18557, for the Spring, 2012 semester.
This course meets Sat 9:00am - 11:45am (Sat 1/21 - Sat 5/12, 16 weeks) in EH2132 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Carpenter:
- Readings from the textbook
- HBR:
- Readings from the Harvard Business Review materials
- Supplemental:
- Readings from the supplemental materials
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of an assignment or report
- Exercise:
- done individually or in teams (announced and collected in-class)
- Activity:
- done individually or in teams (announced and done in-class)
- Quiz:
- a relatively short test
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Sat. Jan 21, 2012
Question: How is success defined in this course?
Question: Why study Organizational Behavior?
Question: What does management look like at 30,000 feet?
Question: What are the primary activities of management?
Question: Who is a manager?
Question: How do professionals, managers, and executives get heard above the organizational noise?
- Topic(s): Enrollment Management, Class Materials, Class Introduction
- Carpenter: Chapter 1: Introduction to Principles of Management
- Supplemental: Dvorak (English)
- Supplemental: Continuous Improvement for Writing (Language Use) [ .ppt ] (Wed. Feb 1, 2012)
- Supplemental: Kerr
- Supplemental: Sandberg
- Exercise: Big Bang Theory (episode) - "The Work Song Nanocluster (PennyBlossoms)" (Season 2, Disk 3, Episode 18)
Week 2: Sat. Jan 28, 2012
Question: What have we learned from the significant organizational challenges and opportunities in the past?
Question: Who are the key internal and external stakeholders for an organization?
- Topic(s): Enrollment Management
- Due: Assignment: Organizational Problem/Challenge Essay
- Carpenter: Chapter 3: History, Globalization, and Values-Based Leadership
- Lecture: A Prelude to Behaviorism [ .ppt ] (Tue. Jul 17, 2018)
- Supplemental: Jargon
- Supplemental: Lohr
Week 3: Sat. Feb 4, 2012
Question: What does planning, leading, organizing, and controlling look like in practice?
- Supplemental: Continuous Improvement for Writing (Argument and Influence) [ .ppt ] (Wed. Feb 1, 2012)
- Supplemental: Covel
- Activity: Student-led discussion (Organizational Problem/Challenge Essay)
Week 4: Sat. Feb 11, 2012
Question: What are the wider organizational missions and individual values in the contemporary, global economy?
- Lecture: Corporate Social Responsibility
- Supplemental (CSUN only): Management: Social Responsibility [ .pdf ]
- Supplemental: Ball
- HBR: Badaracco
Week 5: Sat. Feb 18, 2012
Question: How does an organization leverage labor-intensive infrastructures?
Question: What does the organization look like through multiple "lenses?"
Question: Where are the deepest strengths and deepest weaknesses within complex organizations?
- Carpenter: Chapter 16: Strategic Human Resource Management
- Carpenter: Chapter 9: Social Networks
- Lecture: Conflict: Organizational and Personal
- Supplemental (CSUN only): Conflict: Organizational and Personal [ .pdf ]
- Supplemental: Rational Expectations and Social Exchange Theories
- Supplemental: White
- Lecture: Mary Tyler Moore (clip) - "Love is All Around" (Season 1, Disk 1, Episode 1)
- Lecture: HR Compliance Examples/Current Issues [ .ppt ] (Thu. Jan 16, 2020)
- Supplemental: Streeter
- Supplemental: Hymowitz
Week 6: Sat. Feb 25, 2012
Question: What is organizational culture and why does it matter?
- Quiz: Quiz #1
- Carpenter: Chapter 8: Organizational Culture
- Supplemental: Chozick
- HBR: Charan
- Lecture: Organizational Culture and Rites [ .ppt ] (Thu. Jun 1, 2017)
Week 7: Sat. Mar 3, 2012
Question: How do individuals and organizations make optimal decisions in the face of uncertainty?
- Carpenter: Chapter 11: Decision Making
- Carpenter: Chapter 15: The Essentials of Control
- HBR: Hammond
- HBR: Davenport
- In-class Davenport Exercise team discussion [ .xls ] (Fri. Mar 9, 2012)
- Lecture: Decision-making in Management [ .ppt ] (Wed. Nov 15, 2017)
- Lecture: Big Bang Theory (clip) - "The Fuzzy Boots Corollary" (Season 1, Disk 1, Episode 3)
- Lecture: Big Bang Theory (clip) - "The Financial Permeability" (Season 2, Disk 3, Episode 14)
Week 8: Sat. Mar 10, 2012
Question: What does the mind of a strategist look like?
Question: What does the body of a strategist look like?
- Carpenter: Chapter 4: Developing Mission, Vision, and Values
- Carpenter: Chapter 5: Strategizing
- Supplemental: Strategy Current Event (The Demise of Kodak) [ .html ]
- Lecture: Strategy and Entrepreneurship [ .ppt ] (Wed. Dec 16, 2020)
- Supplemental: Economic Benefit and Cost Drivers
- Supplemental: Porter's Value Chain
- Supplemental: Porter's Generic Strategies
- Supplemental: Porter's Five-Forces
- Supplemental: Christensen
Week 9: Sat. Mar 17, 2012
Question: What does the action of a strategist look like?
Question: What do objectives and goals look like from the front lines?
- Carpenter: Chapter 6: Goals and Objectives
- Supplemental: Balanced Scorecard
- Supplemental: Project Management
- Supplemental: Pinto
- Exercise (print, complete, and bring to class): Strategic Thinking within the Roman Catholic Church ("Ex Corde Ecclesiae") [ .pdf ] (Tue. Mar 27, 2012)
- One Possible (but Good) Set of Answers [ .pdf ] (Tue. Mar 27, 2012)
Week 10: Sat. Mar 24, 2012
- Activity: Student-led discussion (Current Events - Strategy)
- (contingency)
Week 11: Sat. Mar 31, 2012
- (no class; César Chávez holiday)
Week 12: Sat. Apr 7, 2012
- (no class - Spring Break)
Week 13: Sat. Apr 14, 2012
- (no class - instructor ill)
- Additional/Optional Activity: (Friday, Apr. 20) 11:00am-12:30pm (downtown LA) COBAE-sponsored Women in Business (advance sign-up requested)
Week 14: Sat. Apr 21, 2012
Question: How do we design persistently successful organizational units in contemporary society?
Question: How does one attend to managing one's significant others (i.e., bosses and teammates)?
Question: How does one communicate?
- Quiz: Quiz #2
- Due: Assignment: Personality Assignment
- Carpenter: Chapter 13: Managing Groups and Teams
- Carpenter: Chapter 12: Communication in Organizations
- HBR: Gabarro
- Supplemental: Dvorak (Teams)
- HBR: Katzenbach
Week 15: Sat. Apr 28, 2012
Question: Other than differing expectations, what is the root cause of most organizational pathologies?
Question: What do we know (and not know) about trust?
Question: What are the origins of motivation?
- Due: Assignment: Common MGT 360 Management Analysis
- Carpenter: Chapter 14: Chapter 14: Motivating Employees
- Carpenter: Chapter 2: Personality, Attitudes, and Work Behaviors
- HBR: Goleman
- Supplemental: Zak
- Exercise (print and bring to class): Big Bang Theory (episode) - "The Maternal Capacitance" (Season 2, Disk 3, Episode 15) ("Big-Bang Big-5") [ .pdf ] (Wed. Oct 26, 2011)
- Additional/Optional Activity: (Wednesday, May. 2) 6:00pm-9:00pm (USU Northridge Center) COBAE-sponsored Meet the Firms (advance sign-up requested)
Week 16: Sat. May 5, 2012
Question: What function of management is most associated with organization success?
Question: Why do I contribute? Where do I belong? What are the roots of power?
Question: What is the optimal overall design to best meet the mission of the organization?
- Due: Assignment: Book Report
- Carpenter: Chapter 10: Leading People and Organizations
- Carpenter: Chapter 7: Organizational Structure and Change
- HBR: Kotter (Leaders Do)
- Supplemental: Kesmodel
- Supplemental: Lehrer
- HBR: Drucker (Nonprofits)
- (after class update--Thanks to Nat Sakolpas--two articles on Japanese seniors who will volunteer to die fixing the Japanese nuclear disaster [ .html BBC, .html NY Times ]
Week 17: Sat. May 12, 2012
Question: What have the students learned and what can they contribute to others?
- Due: Optional Assignment: Public Intellectual Contribution ("Wikipedia")
- Activity: Student-led discussion (Book Report) [ .ppt ] (Sat. May 12, 2012)
- Final Exam Topics [ .ppt ] (Fri. May 11, 2012)
- Open Questions in Management [ .ppt ] (Tue. Nov 30, 2010)
- Further Study in Management [ .html ] (Mon. Jul 18, 2011)
Finals Week: Sat. May 19, 2012