Course Outline/Calendar
CSUN
Management 360
Principles of Management and Organizational Behavior
Summer, 2011
10482
Tue/Thu 6:00pm - 9:10pm (Tue 5/31 - Tue 7/12, 6 weeks)
JH2204
Tue, Jul 5, 2011
[updated: Tuesday, July 5, 2011]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 10482, for the Summer, 2011 semester.
This course meets Tue/Thu 6:00pm - 9:10pm (Tue 5/31 - Tue 7/12, 6 weeks) in JH2204 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Carpenter:
- Readings from the textbook
- HBR:
- Readings from the Harvard Business Review materials
- Supplemental:
- Readings from the supplemental materials
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of an assignment or report
- Exercise:
- done individually or in teams (announced and collected in-class)
- Quiz:
- a relatively short test
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Tue. May 31, 2011
Question: How is success defined in this course?
Question: Why study Organizational Behavior?
Question: What does management look like at 30,000 feet?
Question: What are the primary activities of management?
Question: Who is a manager?
Question: How do professionals, managers, and executives get heard above the organizational noise?
- Topic(s): Enrollment Management, Class Materials, Class Introduction
- Carpenter: Chapter 1: Introduction to Principles of Management
- Supplemental: Dvorak (English)
- Supplemental: Continuous Improvement for Writing (text only) [ .ppt ] (Wed. Feb 1, 2012)
- Supplemental: Kerr
- Supplemental: Sandberg
- Exercise: Big Bang Theory (episode) - "The Work Song Nanocluster (PennyBlossoms)" (Season 2, Disk 3, Episode 18)
Week 1: Thu. Jun 2, 2011
Question: What have we learned from the significant organizational challenges and opportunities in the past?
Question: Who are the key internal and external stakeholders for an organization?
- Topic(s): Enrollment Management
- Carpenter: Chapter 3: History, Globalization, and Values-Based Leadership
- Lecture: A Prelude to Behaviorism [ .ppt ] (Tue. Jul 17, 2018)
- Supplemental: Covel
- Due: Assignment: Organizational Problem/Challenge Essay
- Supplemental: Jargon
- Supplemental: Lohr
Week 2: Tue. Jun 7, 2011
Question: What are the wider organizational missions and individual values in the contemporary, global economy?
- Lecture: Corporate Social Responsibility
- Supplemental (CSUN only): Management: Social Responsibility [ .pdf ]
- Supplemental: Ball
- HBR: Badaracco
Week 2: Thu. Jun 9, 2011
Question: How does an organization leverage labor-intensive infrastructures?
Question: What does the organization look like through multiple "lenses?"
Question: Where are the deepest strengths and deepest weaknesses within complex organizations?
- Carpenter: Chapter 16: Strategic Human Resource Management
- Carpenter: Chapter 9: Social Networks
- Lecture: Conflict: Organizational and Personal
- Supplemental (CSUN only): Conflict: Organizational and Personal [ .pdf ]
- Supplemental: Rational Expectations and Social Exchange Theories
- Supplemental: White
- HBR: Krackhardt
- Lecture: Mary Tyler Moore (episode) - "Love is All Around" (Season 1, Disk 1, Episode 1)
- Supplemental: Streeter
- Supplemental: Hymowitz
Week 3: Tue. Jun 14, 2011
Question: What is organizational culture and why does it matter?
- Quiz: Quiz #1
- Carpenter: Chapter 8: Organizational Culture
- Supplemental: Chozick
- HBR: Charan
- Lecture: Organizational Culture and Rites [ .ppt ] (Thu. Jun 1, 2017)
Week 3: Thu. Jun 16, 2011
Question: How do individuals and organizations make optimal decisions in the face of uncertainty?
- Carpenter: Chapter 11: Decision Making
- Carpenter: Chapter 15: The Essentials of Control
- HBR: Hammond
- Lecture: Decision-making in Management [ .ppt ] (Wed. Nov 15, 2017)
- Lecture: Big Bang Theory (clip) - "The Fuzzy Boots Corollary" (Season 1, Disk 1, Episode 3)
- Lecture: Big Bang Theory (clip) - "The Financial Permeability" (Season 2, Disk 3, Episode 14)
Week 4: Tue. Jun 21, 2011
Question: What does the mind of a strategist look like?
Question: What does the body of a strategist look like?
- Carpenter: Chapter 4: Developing Mission, Vision, and Values
- Carpenter: Chapter 5: Strategizing
- Lecture: Strategy and Entrepreneurship [ .ppt ] (Wed. Dec 16, 2020)
- Supplemental: Economic Benefit and Cost Drivers
- Supplemental: Porter's Value Chain
- Supplemental: Porter's Generic Strategies
- Supplemental: Porter's Five-Forces
- Supplemental: Christensen
Week 4: Thu. Jun 23, 2011
Question: What does the action of a strategist look like?
Question: What do objectives and goals look like from the front lines?
- Carpenter: Chapter 6: Goals and Objectives
- Supplemental: Balanced Scorecard
- Supplemental: Project Management
- Supplemental: Pinto
- Exercise (print, complete, and bring to class): Strategic Thinking within the Roman Catholic Church ("Ex Corde Ecclesiae") [ .pdf ] (Mon. Jun 20, 2011)
Week 5: Tue. Jun 28, 2011
Question: How do we design persistently successful organizational units in contemporary society?
Question: How does one attend to managing one's significant others (i.e., bosses and teammates)?
Question: How does one communicate?
- Quiz: Quiz #2
- Carpenter: Chapter 13: Managing Groups and Teams
- Carpenter: Chapter 12: Communication in Organizations
- HBR: Gabarro
- Supplemental: Dvorak (Teams)
- HBR: Katzenbach
Week 5: Thu. Jun 30, 2011
Question: Other than differing expectations, what is the root cause of most organizational pathologies?
Question: What do we know (and not know) about trust?
Question: What are the origins of motivation?
- Due: Assignment: Personality Assignment
- Carpenter: Chapter 14: Chapter 14: Motivating Employees
- Carpenter: Chapter 2: Personality, Attitudes, and Work Behaviors
- HBR: Goleman
- Supplemental: Zak
- Exercise (print and bring to class): Big Bang Theory (episode) - "The Maternal Capacitance" (Season 2, Disk 3, Episode 15) ("Big-Bang Big-5") [ .pdf ] (Tue. Jun 28, 2011)
Week 6: Tue. Jul 5, 2011
Question: What function of management is most associated with organization success?
Question: Why do I contribute? Where do I belong? What are the roots of power?
Question: What is the optimal overall design to best meet the mission of the organization?
- Carpenter: Chapter 10: Leading People and Organizations
- Carpenter: Chapter 7: Organizational Structure and Change
- HBR: Kotter (Leaders Do)
- Supplemental: Kesmodel
- Supplemental: Lehrer
- HBR: Drucker (Nonprofits)
Week 6: Thu. Jul 7, 2011
Question: What have the students learned and what can they contribute to others?
- Exercise (print and bring to class): Video Case ("Spanglish" clip) [ .pdf ] (Sat. Jul 16, 2011)
- Due: Assignment: Book Report
- Due: Optional Assignment: Public Intellectual Contribution ("Wikipedia")
- Final Exam Topics [ .ppt ] (Wed. Jul 6, 2011)
- Open Questions in Management [ .ppt ] (Tue. Nov 30, 2010)
- Further Study in Management [ .html ] (Mon. Jul 18, 2011)
Week 7: Tue. Jul 12, 2011