"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)

Course Outline/Calendar (Summary)

In general, the course will cover the topics and do the activities outlined in the common BUS 302 calendar. However, the days and times for specific topics and activities will vary depending on a range of factors, including how well the class is doing in specific areas. More information will be provided in class.

You will run and bring to class, but not turn in, the Myers-Briggs Type Indicator (MBTI) test. You will skip the "case preferences" assignment. Exercise #1 will be done in written form, not oral form. I score the oral presentations and oral challenges as group performance rather than individual performance. I tend not to given "second chance" oral presentations. I use some time in class for overall group evaluations and for personal group discussion. As indicated on the syllabus, this class will have a few "pop quizzes" as well.

There is no final exam in this course.

Course Outline/Calendar (Detail)

The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Business 302 course, Class #  11035, for the Summer, 2011 semester. This course meets Mon/Tue/Thu 6:30pm - 8:50pm ('Session 3', Thu 7/14 - Tue 8/23, 6 weeks) in JH2206 [ Campus Map, Google Maps, Google Earth ].

The following summary identifies the key terms used in the course outline.

Topic(s):

General topic(s) to be discussed

Textbook:

Readings from the textbook

Coursepack:

Readings from the coursepack

Supplemental:

Readings from the supplemental materials (instructor's web page)

Due:

Assignment or report due at the immediate beginning of class

Activity:

done individually or in teams (announced and done in-class)

Lecture:

presentation and discussion led primarily by the instructor

(contingency)

Slack time embedded during the course to cover unforeseen events

The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.

• Topic(s): Enrollment Management, Course Introduction, Class Materials
• Lecture: Course Introduction
• Supplemental: Spring, 2010 Lab Capacity Utilization Chart (.pdf)
• Activity: Class "Icebreaker" (.ppt)

• Topic(s): Team Assignment, Team Building, Exercise #1 (Trust), Exercise #2 (Contract/Rules), COBAE Options/Majors Presentation
• Due: Humanmetrics-Jung Typology Test (.html)
• Textbook: Communicating in Small Groups and Teams (pp. 1-25)
• Coursepack: Building Effective Teams (pp. 9-12)
• Coursepack: Types and Teams (pp. 13-16)
• Coursepack: Team "Icebreakers" (pp. 23-28)
• Coursepack: COBAE Options/Majors Presentation (pp. 29-32)
• Lecture: Team Building
• Coursepack: Exercise #1 (Trust) (p. 17-19)
• Coursepack: Exercise #2 (Contract/Rules) (p. 20-21)
• Lecture: COBAE Options/Majors Presentation

• Topic(s): Case Process (Lifecycyle), Ethics, Academic Honesty
• Due: Student Core Values Statement (sign and date) (p. 46)
• Due: Statement on Academic Honesty and Plagiarism (sign and date) (p. 49)
• Textbook: Ethics Expectations (pp. 81-108)
• Textbook: Approaches to Ethical Decision-making (pp. 109-125)
• Textbook: Documentation: Acknowledging the Sources of Your Research (pp. 69-80)
• Coursepack: Academic Dishonesty (CSUN Catalog) (pp. 47-48)
• Coursepack: Avoiding Plagiarism and Citing Electronic Documents (pp. 51-63)
• Coursepack: Ethical Decision-making (pp. 93-102)
• Coursepack: Team Process Rules (pp. 33-37)
• Coursepack: Team Evaluation Form (p. 38)
• Coursepack: Steps in Creating Winning Teams (p. 39)
• Coursepack: Doing Case Analysis as a Team (pp. 40)
• Supplemental: Case Preparation Document (.pdf)
• Supplemental: Case Deliverable Structure Requirements (.pdf)
• Supplemental: Case Writing Materials (.html)
• Lecture: Case Process (Lifecycle)
• Lecture: Ethical Decision-making

• Topic(s): Coach Case #1 (July at the Multiplex), Planning and Strategy
• Due: Exercise #1 (Trust) (written only, no oral presentation) (p. 17-19)
• Due: Exercise #2 (Contract/Rules) (p. 20-21)
• Due: Case Preparation Document ("Work Plan") for Case #1 (July at the Multiplex)
• Textbook: Case #1 (July at the Multiplex) (pp. 231-234)
• Activity: Coach Case #1 (July at the Multiplex)
• Supplemental: Coaching - (July at the Multiplex) (.ppt)
• Textbook: Planning and Strategy (pp. 31-58)
• Supplemental: Strategic Thinking (.pdf)
• Lecture: Strategic Thinking

• Topic(s): COBAE Options/Majors Presentation, Time Management
• Due: COBAE Options/Majors Presentation (presentation by all teams)
• Textbook: Time Management (pp. 59-68)
• Coursepack: Time Management (pp. 82-86)
• Lecture: Professional Influence (.ppt)

• Topic(s): Presentations, Legal Analysis for Business Case Study, (contingency)
• Lecture: Case Presentation Materials (.html)
• Lecture: Legal Analysis for Business Case Study (.ppt)
• (contingency)

• Topic(s): Citations and References, Reading Comprehension
• Lecture: Citations and References (.ppt)
• Activity: Reading Comprehension

• Topic(s): Case #1 (July at the Multiplex), Stakeholders' Summit
• Due: Written (all teams) for Case #1 (July at the Multiplex)
• Due: Team Evaluation Form for Case #1 (July at the Multiplex)
• Coursepack: Stakeholders' Summit (pp. 92-109)
• Activity: Stakeholders' Summit

• Topic(s): Coach Case #2 (Citywide Spirits Shoppe), Dialog and Feedback Skills
• Due: Case Preparation Document ("Work Plan") for Case #2 (Citywide Spirits Shoppe)
• Textbook: Case #2 (Citywide Spirits Shoppe) (pp. 201-206)
• Activity: Coach Case #2 (Citywide Spirits Shoppe)
• Supplemental: Coaching - (Citywide Spirits Shoppe) (.ppt)
• Supplemental: Data - (Citywide Spirits Shoppe) (.xls)
• Coursepack: Dialog and Feedback Skills (pp. 110-114)

• Topic(s): Continuous Improvement for Writing, Team meetings with instructor
• Lecture: Continuous Improvement for Writing (.html)
• Activity: Team meetings with instructor

• Topic(s): Present Case #2 (Citywide Spirits Shoppe)
• Due: Written (all non-presentation teams) for Case #2 (Citywide Spirits Shoppe)
• Due: Team Evaluation Form for Case #2 (Citywide Spirits Shoppe)
• Due: Presentation (first team) for Case #2 (Citywide Spirits Shoppe)
• Due: Presentation (second team) for Case #2 (Citywide Spirits Shoppe)
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation) (.pdf)

• Topic(s): Coach Case #3 (Sierra Nevada Trees)
• Due: Case Preparation Document ("Work Plan") for Case #3 (Sierra Nevada Trees)
• Textbook: Case #3 (Sierra Nevada Trees) (pp. 141-154)
• Activity: Coach Case #3 (Sierra Nevada Trees)
• Supplemental: Coaching - (Sierra Nevada Trees) (.ppt)
• Supplemental: Data - (Sierra Nevada Trees) (.xls)

• Topic(s): Speech-Act Theory, (contingency)
• Lecture: The Practice of Speech (.ppt)
• Lecture: The Theory of Speech (.ppt)
• (contingency)

• Topic(s): Present Case #3 (Sierra Nevada Trees)
• Due: Written (all non-presentation teams) for Case #3 (Sierra Nevada Trees)
• Due: Team Evaluation Form for Case #3 (Sierra Nevada Trees)
• Due: Presentation (first team) for Case #3 (Sierra Nevada Trees)
• Due: Presentation (second team) for Case #3 (Sierra Nevada Trees)
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation) (.pdf)
• Supplemental: Individual Ethics Essay Materials (.html)

• Topic(s): In-class Ethics Essay, Coach Case #4 (Economic Forecasting at Bank of Green)
• Activity: In-class Ethics Essay
• Due: Case Preparation Document ("Work Plan") for Case #4 (Economic Forecasting at Bank of Green)
• Textbook: Case #4 (Economic Forecasting at Bank of Green) (pp. 130-131)
• Activity: Coach Case #4 (Economic Forecasting at Bank of Green)
• Supplemental: Coaching - (Economic Forecasting at Bank of Green) (.ppt)
• Supplemental: Data - (Economic Forecasting at Bank of Green) (.xls)

• Topic(s): Logical Fallacies, Critical Reasoning, (contingency)
• Lecture: Logical Fallacies [ .ppt ] (Mon. Jul 22, 2013)
• Activity: Critical Reasoning
• (contingency)

• Topic(s): Present Case #4 (Economic Forecasting at Bank of Green)
• Due: Written (all non-presentation teams) for Case #4 (Economic Forecasting at Bank of Green)
• Due: Team Evaluation Form for Case #4 (Economic Forecasting at Bank of Green)
• Due: Presentation (first team) for Case #4 (Economic Forecasting at Bank of Green)
• Due: Presentation (second team) for Case #4 (Economic Forecasting at Bank of Green)
• Activity: Discussion ("Challenge") Question Template (1 per team per presentation) (.pdf)

• Topics(s): Course Debrief, Performance Review, and Preparation for Future Success
• Lecture: End of Semester Brief (.ppt)
• Lecture: Materials for Further Study [ .html ] (Mon. Sep 21, 2015)