Course Outline/Calendar
CSUN
Management 360
Principles of Management and Organizational Behavior
Summer, 2010
10237
Tue/Thu 6:00pm - 9:45pm (Tue 5/25 - Thu 7/1, 6 weeks)
JH2204
Wed, Sep 1, 2010
[updated: Wednesday, September 1, 2010]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 10237, for the Summer, 2010 semester.
This course meets Tue/Thu 6:00pm - 9:45pm (Tue 5/25 - Thu 7/1, 6 weeks) in JH2204 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Montana:
- Readings from the textbook
- HBR:
- Readings from the Harvard Business Review materials
- Supplemental:
- Readings from the supplemental materials
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of an assignment or report
- Exercise:
- done individually or in teams (announced and collected in-class)
- Quiz:
- a relatively short test
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Tue. May 25, 2010
Question: How is success defined in this course?
Question: Why study Organizational Behavior?
Question: Why are Finance, Marketing, and Operations necessary, but insufficient for organizational success?
- Topic(s): Enrollment Management, Class Materials
- Topic(s): Class Overview, Class in Context
- Supplemental: Sandberg
Week 1: Thu. May 27, 2010
Question: What are the primary activities of management?
Question: Who is a manager?
- Topic(s): Enrollment Management
- Due: Assignment: Organizational Problem/Challenge Essay
- Montana: Ch. 1, What is Management? Definition and Overview
- Supplemental: Kerr
Week 2: Tue. Jun 1, 2010
Question: What have we learned from the significant organizational challenges and opportunities in the past?
Question: How do professionals, managers, and executives get heard above the organizational noise?
- Montana: Ch. 2, Management: History and Concepts
- Supplemental: Jargon
- Supplemental: Lohr
- Supplemental: Dvorak (English)
- Topic(s): Continuous Improvement for Writing (just lecture--no reading ahead of time)
Week 2: Thu. Jun 3, 2010
Question: What are the wider organizational missions and individual values in the contemporary, global economy?
- Montana: Ch. 3, Management: Social Responsibility
- Supplemental: Ball
- HBR: Badaracco
Week 3: Tue. Jun 8, 2010
Question: Who are the key internal and external stakeholders for an organization?
Question: How do individuals and organizations make optimal decisions in the face of uncertainty?
- Quiz: Quiz #1
- Montana: Ch. 4, Management and the Environments of Business
- Supplemental: Chozick
- (contingency)
- Montana: Ch. 5, Management Decision-Making: Types and Styles
- HBR: Hammond
Week 3: Thu. Jun 10, 2010
Question: What does management look like at 30,000 feet?
Question: How does an organization leverage labor-intensive infrastructures?
Question: How does an organization leverage capital-intensive infrastructures?
- Montana: Ch. 6, An Overview of the Functions of Management
- Supplemental: Covel
- Montana: Ch. 12, Staffing: Human Resources
- Supplemental: Streeter
- Supplemental: Hymowitz
- Montana: Ch. 23, Management Information Systems
- HBR: Drucker (Information)
- HBR: Ross
Week 4: Tue. Jun 15, 2010
Question: What is the optimal overall design to best meet the mission of the organization?
Question: What does the organization look like through multiple "lenses?"
- Due: Assignment: Information Competency
- Montana: Ch. 10, Basic Concepts of Organizing
- Supplemental: Rational Expectations and Social Exchange Theories
- Montana: Ch. 11, Organizational Structures: Concepts and Formats
- HBR: Krackhardt
- Supplemental: Social Networks
Week 4: Thu. Jun 17, 2010
Question: What does the mind of a strategist look like?
- Montana: Ch. 7, Planning
- Montana: Ch. 8, Planning: Strategy Formulation
- Supplemental: Economic Benefit and Cost Drivers
- Supplemental: Porter's Value Chain
- Supplemental: Porter's Generic Strategies
- Supplemental: Porter's Five-Forces
- Supplemental: Christensen
Week 5: Tue. Jun 22, 2010
Question: What does the action of a strategist look like?
Question: What do objectives and goals look like from the front lines?
Question: Where are the deepest strengths and deepest weaknesses within complex organizations?
- Due: Report: Audiocast
- Quiz: Quiz #2
- Montana: Ch. 9, Planning: Strategy Implementation
- Supplemental: Balanced Scorecard
- Supplemental: Project Management
- Supplemental: Pinto
- (contingency)
- Montana: Ch. 19, Conflict: Organizational and Personal
- HBR: Goleman
- Supplemental: White
Week 5: Thu. Jun 24, 2010
Question: How do we design persistently successful organizational units in contemporary society?
Question: Other than differing expectations, what is the root cause of most organizational pathologies?
Question: What can we learn about entreprenuership and related issues directly from practitioners?
- Due: Assignment: Personality Assignment
- Montana: Ch. 16, Work Group Dynamics and Creativity
- HBR: Katzenbach
- Review: Review of Audiocast Report: (Student-led discussion)
- Montana: Ch. 17, Communication Skills and Management Effectiveness
- HBR: Gabarro
- Supplemental: Dvorak (Teams)
Week 6: Tue. Jun 29, 2010
Question: Why do I contribute?
Question: What do we know (and not know) about trust?
Question: Where do I belong?
Question: What function of management is most associated with organization success?
Question: How does one communicate? What are the origins of motivation? What are the roots of power?
- Due: Report: Book
- Montana: Ch. 13, Motivation
- Supplemental: Zak
- HBR: Drucker (Nonprofits)
- Montana: Ch. 14, Leadership
- HBR: Kotter (Leaders Do)
- Supplemental: Kesmodel
- Video Case ("Spanglish" clip) (just lecture--no reading ahead of time)
Week 6: Thu. Jul 1, 2010
Question: What have the students learned and what can they contribute to others?
- Due: Optional Assignment: Public Intellectual Contribution ("Wikipedia")
- Final Exam Topics [ .ppt ] (Wed. Sep 1, 2010)
- Review: Review of Book Report: (Student-led discussion)
- Open Questions in Management [ .ppt ] (Tue. Nov 30, 2010)
- Further Study in Management [ .html ] (Mon. Jul 18, 2011)
- Exam: Final Exam
