Course Outline/Calendar
CSUN
Management 360
Management and Organizational Behavior
Fall, 2009
12609
Fri 8:00am - 10:50am (8/28 - 12/11, 16 weeks)
OV25
Wed, Sep 1, 2010
[updated: Wednesday, September 1, 2010]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 12609, for the Fall, 2009 semester.
This course meets Fri 8:00am - 10:50am (8/28 - 12/11, 16 weeks) in OV25 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Montana:
- Readings from the textbook
- HBR:
- Readings from the Harvard Business Review materials
- Supp:
- Readings from the supplementary materials
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of an assignment or report
- Exercise:
- In-class exercise--either individually or in teams (there is no exercise-specific reading beforehand)
- (contingency)
- Slack time embedded during the course to cover unforeseen events
The following is the detail of the course in chronological order.
Week 1: Fri. Aug 28, 2009
Question: How is success defined in this course?
Question: Why study Organizational Behavior?
Question: Why are Finance, Marketing, and Operations necessary, but insufficient for organizational success?
- Topic(s): Enrollment Management, Class Materials
- Topic(s): Class Overview, Class in Context
Week 2: Fri. Sep 4, 2009
Question: What are the primary activities of management?
Question: Who is a manager?
Question: What have we learned from the significant organizational challenges and opportunities in the past?
- Topic(s): Enrollment Management
- Due: Assignment: Student and Research Essay
- Supp: Sandberg
- Montana: Ch. 1, What is Management? Definition and Overview
- Supp: Kerr
- Montana: Ch. 2, Management: History and Concepts
- Supp: Jargon
Week 3: Fri. Sep 11, 2009
Question: How do professionals, managers, and executives get heard above the organizational noise?
Question: What are the wider organizational missions and individual values in the contemporary, global economy?
- Supp: Dvorak (English)
- Exercise: Continuous Improvement for Writing
- Montana: Ch. 3, Management: Social Responsibility
- Supp: Ball
- HBR: Badaracco
Week 4: Fri. Sep 18, 2009
Question: Who are the key stakeholders for an organization?
Question: How do individuals and organizations make optimal decisions in the face of uncertainty?
- Montana: Ch. 4, Management and the Environments of Business
- Montana: Ch. 5, Management Decision-Making: Types and Styles
- HBR: Hammond
Week 5: Fri. Sep 25, 2009
Question: What does management look like at 30,000 feet?
Question: How does an organization leverage labor-intensive infrastructures?
Question: How does an organization leverage capital-intensive infrastructures?
- Montana: Ch. 6, An Overview of the Functions of Management
- Supp: Covel
- Montana: Ch. 12, Staffing: Human Resources
- Supp: Hymowitz
- Supp: Peterson
- Montana: Ch. 23, Management Information Systems
- HBR: Drucker (Information)
- HBR: Ross
Week 6: Fri. Oct 2, 2009
Question: What is the optimal overall design to best meet the mission of the organization?
Question: What does the organization look like through multiple "lenses?"
- Due: Assignment: Information Competency
- Montana: Ch. 10, Basic Concepts of Organizing
- Supp: Rational Expectations and Social Exchange Theories
- Montana: Ch. 11, Organizational Structures: Concepts and Formats
- HBR: Krackhardt
- Supp: Social Networks
Week 7: Fri. Oct 9, 2009
Question: What does the mind of a strategist look like?
- Montana: Ch. 7, Planning
- Montana: Ch. 8, Planning: Strategy Formulation
- Supp: Economic Benefit and Cost Drivers
- Supp: Porter's Value Chain
- Supp: Porter's Five-Forces
- Supp: Christensen
Week 8: Fri. Oct 16, 2009
Question: What can we learn about entreprenuership and related issues directly from practitioners?
Question: What does the action of a strategist look like?
Question: What do objectives and goals look like from the front lines?
- Due: Report: Audiocast
- Montana: Ch. 9, Planning: Strategy Implementation
- Supp: Balanced Scorecard
- Supp: Project Management
- Supp: Pinto
- (contingency)
Week 9: Fri. Oct 23, 2009
Question: Where are the deepest strengths and deepest weaknesses within complex organizations?
Question: How do we design persistently successful organizational units in contemporary society?
- Montana: Ch. 19, Conflict: Organizational and Personal
- HBR: Goleman
- Supp: White
- Montana: Ch. 16, Work Group Dynamics and Creativity
- HBR: Katzenbach
- Review: Review of Audiocast Report: (Student-led discussion)
Week 10: Fri. Oct 30, 2009
Question: Other than differing expectations, what is the root cause of most organizational pathologies?
- Due: Assignment: Personality Assignment
- Montana: Ch. 17, Communication Skills and Management Effectiveness
- HBR: Gabarro
- Supp: Dvorak (Teams)
Week 11: Fri. Nov 6, 2009
Question: Why do I contribute?
Question: What do we know (and not know) about trust?
Question: Where do I belong?
- Montana: Ch. 13, Motivation
- Supp: Zak
- HBR: Drucker (Nonprofits)
Week 12: Fri. Nov 13, 2009 (no class)
Question: What function of management is most associated with organization success?
Question: How does one communicate? What are the origins of motivation? What are the roots of power?
- Montana: Ch. 14, Leadership (moved to Nov 6)
- HBR: Kotter (Leaders Do) (moved to Nov 6)
- Supp: Kesmodel (moved to Nov 20)
- Exercise: Video Case ("Spanglish" clip) (moved to Nov 20)
Week 13: Fri. Nov 20, 2009
Question: What is the most important and most difficult task for a leader?
- Due: Report: Book
- Montana: Ch. 18, Managing Organizational Change
- HBR: Kotter (Leading Change)
- Exercise: Video Case ("Other People's Money" clip)
Week 14: Fri. Nov 28, 2009
Week 15: Fri. Dec 4, 2009
Question: What have the students learned and what can they contribute to others?
- Due: Assignment: Public Intellectual Contribution ("Wikipedia")
- Review: Review of Book Report: (Student-led discussion)
- Open Questions in Management [ .ppt ] (Tue. Nov 30, 2010)
- Further Study in Management [ .html ] (Mon. Jul 18, 2011)
- (contingency)
Week 16: Fri. Dec 11, 2009 (8am - 10am)
