CSUN
Management 360
Management and Organizational Behavior
Wed, Sep 1, 2010
[updated: Wednesday, September 1, 2010]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 10464, for the Summer, 2008 semester.
This course meets Mon/Tue/Wed/Thu 8:00am - 9:50am (Session II, 5/27 - 7/8, 6 weeks) in OV25.
The following summary identifies the key terms used in the course outline.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topics to be discussed
- Montana:
- Readings from the textbook
- HBR:
- Readings from the Harvard Business Review coursepack
- Supp:
- Readings from the supplementary materials
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of a critical assignment or report
- (contingency)
- Slack time embedded in the semester to cover current events, quizzes, or other material
- Exercise
- In-class exercise--either individually or in teams
The following is the detail of the course in chronological order.
Week 1: Tue. May 27, 2008
Question: How is success defined in this course?
- Topic(s): Enrollment Management, Class Materials, Class Overview
Week 1: Wed. May 28, 2008
Question: Why study Organizational Behavior?
Question: Why are Finance, Marketing, and Operations necessary, but insufficient, for organizational success?
- Topic(s): Enrollment Management, Course in Context
- Supp: Sandberg
Week 1: Thu. May 29, 2008
Question: What are the primary activities of management?
Question: What defines a manager?
- Montana: Ch. 1, What is Management? Definition and Overview
- Supp: Kerr
Week 2: Mon. Jun 2, 2008
Question: What have we learned from the significant organizational challenges and opportunities in the past?
- Due: Assignment: Student and Research Essay
- Montana: Ch. 2, Management: History and Concepts
Week 2: Tue. Jun 3, 2008
Question: What is the wider organizational mission and individual values in today's global economy?
- Exercise: Continuous Improvement for Writing
- Review: Review of Student/Research Report: (Student-led discussion)
Week 2: Wed. Jun 4, 2008
Question: What are the international and global contexts in today's business and organizational environment?
- Montana: Ch. 3, Management: Social Responsibility
- Supp: Ball
- HBR: Badaracco
- Montana: Ch. 24, International Management
- Supp: Dvorak (English)
Week 2: Thu. Jun 5, 2008
Question: Who are the key stakeholders for an organization?
- Montana: Ch. 4, Management and the Environments of Business
- (contingency)
Week 3: Mon. Jun 9, 2008
Question: How do individuals and organizations make optimal decisions in face of uncertainty?
- Montana: Ch. 5, Management Decision-Making: Types and Styles
- HBR: Hammond
Week 3: Tue. Jun 10, 2008
Question: What does management look like at 30,000 feet?
Question: How does an organization leverage labor-intensive infrastructures?
- Montana: Ch. 6, An Overview of the Functions of Management
- Supp: Covel
- Montana: Ch. 12, Staffing: Human Resources
- Supp: Hymowitz
- Supp: Peterson
Week 3: Wed. Jun 11, 2008
Question: How does an organization leverage capital-intensive infrastructures?
- Montana: Ch. 23, Management Information Systems
- HBR: Drucker (Information)
Week 3: Thu. Jun 12, 2008
Question: What is the optimal overall design to best meet the mission of the organization?
- Montana: Ch. 10, Basic Concepts of Organizing
- Supp: Rational Expectations
Week 4: Mon. Jun 16, 2008
Question: What does the organization look like through multiple "lenses?"
- Montana: Ch. 11, Organizational Structures: Concepts and Formats
- Supp: Social Networks
Week 4: Tue. Jun 17, 2008
Question: What does the mind of a strategist look like?
- Montana: Ch. 7, Planning
- Montana: Ch. 8, Planning: Strategy Formulation
Week 4: Wed. Jun 18, 2008
Question: What does the mind of a strategist look like?
- Supp: Economic Benefit and Cost Drivers
- Supp: Porter's Value Chain
- Supp: Porter's Five-Forces
- Supp: Christensen
Week 4: Thu. Jun 19, 2008
Question: What does the action of a strategist look like?
- Montana: Ch. 9, Planning: Strategy Implementation
- Supp: Balanced Scorecard
- Supp: Project Management
- Supp: Pinto
- (contingency)
Week 5: Mon. Jun 23, 2008
Question: Where are the deepest strengths and deepest weaknesses within complex organizations?
- Due: Report: Audiocast
- Montana: Ch. 19, Conflict: Organizational and Personal
- HBR: Goleman
- Supp: White
Week 5: Tue. Jun 24, 2008
Question: How do we design persistently successful organizations?
- Montana: Ch. 16, Work Group Dynamics and Creativity
- HBR: Katzenbach
Week 5: Wed. Jun 25, 2008
Question: What have the students learned about entreprenuership and related issues directly from practitioners?
- Review: Review of Audiocast Report: (Student-led discussion)
Week 5: Thu. Jun 26, 2008
Question: Other than differing expectations, what is the root cause of most organizational pathologies?
- Due: Assignment: Information Competency
- Montana: Ch. 17, Communication Skills and Management Effectiveness
- HBR: Gabarro
- Supp: Dvorak (Teams)
Week 6: Mon. Jun 30, 2008
Question: Where can I contribute? Why do I contribute?
- Due: Assignment: Personality Assignment
- Montana: Ch. 13, Motivation
- HBR: Drucker (Nonprofits)
Week 6: Tue. Jul 1, 2008
Question: What function of management is most associated with organization success?
- Montana: Ch. 14, Leadership
- HBR: Kotter (Leaders Do)
- Supp: Kesmodel
Week 6: Wed. Jul 2, 2008
Question: How does one communicate? What are the roots of motivation? What are the roots of power?
- Due: Report: Book
- Exercise: Video Case ("Spanglish" clip)
Week 6: Thu. Jul 3, 2008
Question: What is the most important and most difficult task for a leader?
- Montana: Ch. 18, Managing Organizational Change
- HBR: Kotter (Leading Change)
- Exercise: Video Case ("Other People's Money" clip)
Week 7: Mon. Jul 7, 2008
Question: What have the students learned and what can they contribute to others?
- Review: Review of Book Report: (Student-led discussion)
Week 7: Tue. Jul 8, 2008
