CSUN
Management 360
Management and Organizational Behavior
Wed, Sep 1, 2010
[updated: Wednesday, September 1, 2010]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 12475, for the Fall, 2008 semester.
This course meets Tue/Thu 9:30am - 10:45am (8/26 - 12/9) in SQ104.
The following summary identifies the key terms used in the course outline.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Montana:
- Readings from the textbook
- HBR:
- Readings from the Harvard Business Review coursepack
- Supp:
- Readings from the supplementary materials
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of a critical assignment or report
- (contingency)
- Slack time embedded during the course to cover current events, quizzes, or other emergent items
- Exercise
- In-class exercise--either individually or in teams (there is no exercise-specific reading beforehand)
The following is the detail of the course in chronological order.
Week 1: Tue. Aug 26, 2008
Question: How is success defined in this course?
- Topic(s): Enrollment Management, Class Materials, Class Overview
Week 1: Thu. Aug 28, 2008
Question: Why study Organizational Behavior?
Question: Why are Finance, Marketing, and Operations necessary, but insufficient, for organizational success?
- Topic(s): Enrollment Management, Course in Context
- Supp: Sandberg
Week 2: Tue. Sep 2, 2008
Question: What are the primary activities of management?
Question: Who is a manager?
- Due: Assignment: Student and Research Essay
- Montana: Ch. 1, What is Management? Definition and Overview
- Supp: Kerr
Week 2: Thu. Sep 4, 2008
Question: What have we learned from the significant organizational challenges and opportunities in the past?
- Montana: Ch. 2, Management: History and Concepts
Week 3: Tue. Sep 9, 2008
Question: How do professionals, managers, and executives get heard above the organizational noise?
- Supp: Dvorak (English)
- Exercise: Continuous Improvement for Writing
Week 3: Thu. Sep 11, 2008
Question: What are the wider organizational missions and individual values in the contemporary, global economy?
- Montana: Ch. 3, Management: Social Responsibility
- Supp: Ball
- HBR: Badaracco
Week 4: Tue. Sep 16, 2008
Question: Who are the key stakeholders for an organization?
- Montana: Ch. 4, Management and the Environments of Business
Week 4: Thu. Sep 18, 2008
Question: How do individuals and organizations make optimal decisions in face of uncertainty?
- Montana: Ch. 5, Management Decision-Making: Types and Styles
- HBR: Hammond
Week 5: Tue. Sep 23, 2008
Question: What does management look like at 30,000 feet?
- Montana: Ch. 6, An Overview of the Functions of Management
- Supp: Covel
Week 5: Thu. Sep 25, 2008
Question: How does an organization leverage labor-intensive infrastructures?
- Montana: Ch. 12, Staffing: Human Resources
- Supp: Hymowitz
- Supp: Peterson
Week 6: Tue. Sep 30, 2008
Question: How does an organization leverage capital-intensive infrastructures?
- Montana: Ch. 23, Management Information Systems
- HBR: Drucker (Information)
- HBR: Ross
Week 6: Thu. Oct 2, 2008
Question: What is the optimal overall design to best meet the mission of the organization?
- Montana: Ch. 10, Basic Concepts of Organizing
- Supp: Rational Expectations and Social Exchange Theories
Week 7: Tue. Oct 7, 2008
Question: What does the organization look like through multiple "lenses?"
- Montana: Ch. 11, Organizational Structures: Concepts and Formats
- HBR: Krackhardt
- Supp: Social Networks
Week 7: Thu. Oct 9, 2008
Question: What does the mind of a strategist look like?
- Montana: Ch. 7, Planning
- Montana: Ch. 8, Planning: Strategy Formulation
Week 9: Tue. Oct 14, 2008
- (contingency) (class cancelled due to fires...extended office hours and work on homework/assignments)
Week 8: Thu. Oct 16, 2008
Question: What does the mind of a strategist look like?
- Supp: Economic Benefit and Cost Drivers
- Supp: Porter's Value Chain
- Supp: Porter's Five-Forces
- Supp: Christensen
Week 8: Tue. Oct 21, 2008
Question: What does the action of a strategist look like?
- Montana: Ch. 9, Planning: Strategy Implementation
- Supp: Balanced Scorecard
Week 9: Thu. Oct 23, 2008
Question: What do objectives and goals look like from the front lines?
- Supp: Project Management
- Supp: Pinto
- Exercise: The Great Pavement Restriping Project
Week 10: Tue. Oct 28, 2008
Question: Where are the deepest strengths and deepest weaknesses within complex organizations?
- Due: Report: Audiocast
- Montana: Ch. 19, Conflict: Organizational and Personal
- HBR: Goleman
- Supp: White
Week 10: Thu. Oct 30, 2008
Question: What can we learn about entreprenuership and related issues directly from practitioners?
- Review: Review of Audiocast Report: (Student-led discussion)
Week 11: Tue. Nov 4, 2008
Question: How do we design persistently successful organizations?
- Montana: Ch. 16, Work Group Dynamics and Creativity
- HBR: Katzenbach
Week 11: Thu. Nov 6, 2008
Question: Other than differing expectations, what is the root cause of most organizational pathologies?
- Due: Assignment: Information Competency
- Montana: Ch. 17, Communication Skills and Management Effectiveness
- HBR: Gabarro
- Supp: Dvorak (Teams)
Week 12: Tue. Nov 11, 2008
- (no class: Veteran's Day)
Week 12: Thu. Nov 13, 2008
- (contingency) (faculty presentation off-campus)
Week 13: Tue. Nov 18, 2008
Question: What do know (and not know) about Trust?
Question: Why do I contribute?
- Montana: Ch. 13, Motivation (start)
- Supp: Zak
Week 13: Thu. Nov 20, 2008
Question: Where do I belong? Why do I contribute?
- Due: Assignment: Personality Assignment
- Montana: Ch. 13, Motivation (finish)
- HBR: Drucker (Nonprofits)
Week 14: Tue. Nov 25, 2008
Question: What function of management is most associated with organization success?
- Due: Report: Book
- Montana: Ch. 14, Leadership
- HBR: Kotter (Leaders Do)
- Supp: Kesmodel
Week 14: Thu. Nov 27, 2008
Week 15: Tue. Dec 2, 2008
Question: How does one communicate? What are the origins of motivation? What are the roots of power?
- Exercise: Video Case ("Spanglish" clip)
Week 15: Thu. Dec 4, 2008
Question: What is the most important and most difficult task for a leader?
- Montana: Ch. 18, Managing Organizational Change
- HBR: Kotter (Leading Change)
- Exercise: Video Case ("Other People's Money" clip)
Week 16: Tue. Dec 9, 2008
Question: What have the students learned and what can they contribute to others?
- Review: Review of Book Report: (Student-led discussion)
Finals Week: Thu. Dec 11, 2008 (8am - 10am)
