CSUN
Management 360
Management and Organizational Behavior
Wed, Sep 1, 2010
[updated: Wednesday, September 1, 2010]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline (tentative)
The following is a summary of the major aspects of this class.
| Semester: |
Fall, 2007 |
| Class: |
18732 |
| Day/Time: |
Thu, 7:00pm - 10pm |
| Location: |
JH1123 |
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| Lead Student: |
Wayne Smith |
| Office: |
Juniper Hall (JH) 4210 (juniperus communis) |
| Office Hours: |
Tue/Thu 9:00am - 9:15am, 11:00am - 11:15am and Thu 5:50pm - 6:50pm (and by appointment) |
| Office Phone: |
+1 818.677.2691 |
| Email: |
[ wayne.smith@csun.edu ] (put "[CSUN Mgt360] - in the Subject Line") |
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|
| Public Web: |
http://ocw.smithw.org/2007fall/mgt360-18732/ |
| Private LMS: |
http://webteach.csun.edu/ |
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Required Materials
(Bookstore): |
1. Montana, P., and Charnov, B. (2000) Management (3rd ed.), Barron's Educational Series, Hauppauge:NY. |
| 2. MGT 360 Coursepack (Harvard Business Review articles) |
Required Materials
(non-Bookstore): |
3. Supplemental Materials (Theory and Practice) |
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| Readings: |
Students are expected to complete the assigned readings by the date noted on the course outline. |
| Assignments: |
Assignments are expected to be turned in at the beginning of the class session. |
Outline Detail
The following is the detail of the course in chronological order.
Week 1: Thu. Aug 23, 2007
- Topic(s): Enrollment Management, Class Materials
Week 2: Thu. Aug 30, 2007
Question: Why aren't Finance, Marketing, and Operations sufficient for organizational success?
- Topic(s): Class Overview, Course in Context
- Montana: Ch. 1, What is Management? Definition and Overview
- Supp: Kerr
- Due (Thu): A1: Student and Research Essay
Week 3: Thu. Sep 6, 2007
Question: What have we learned from the significant organizational challenges and opportunities in the past?
- Montana: Ch. 2, Management: History and Concepts
- Review: Review of A1: (Student-led discussion)
Week 4: Thu. Sep 13, 2007
Question: What is the wider organizational mission and individual values in today's global economy?
- Montana: Ch. 3, Management: Social Responsibility
- Supp: Ball
- HBR: Badaracco
- Montana: Ch. 24, International Management
Week 5: Thu. Sep 20, 2007
Question: Who are the key stakeholders for an organization?
- Montana: Ch. 4, Management and the Environments of Business
- Montana: Ch. 5, Management Decision-Making: Types and Styles
- HBR: Hammond
Week 6: Thu. Sep 27, 2007
Question: What does management look like at 30,000 feet?
- Montana: Ch. 6, An Overview of the Functions of Management
- (contingency)
Week 7: Thu. Oct 4, 2007
- Exam: Exam #1
- (contingency)
Week 8: Thu. Oct 11, 2007
Question: Where are the deepest strengths and deepest weaknesses within complex organizations?
- Montana: Ch. 19, Conflict: Organizational and Personal
- HBR: Goleman
- Montana: Ch. 16, Work Group Dynamics and Creativity
- HBR: Katzenbach
Week 9: Thu. Oct 18, 2007
Question: What is the optimal overall design to best meet the mission of the organization?
- Montana: Ch. 10, Basic Concepts of Organizing
- Montana: Ch. 11, Organizational Structures: Concepts and Formats
- Supp: Townsend
- Due (Thu): A2: Personality Assignment
- Supp: Social Networks
Week 10: Thu. Oct 25, 2007
Question: How does the organization leverage labor- and capital-intensive infrastructures?
- Montana: Ch. 12, Staffing: Human Resources
- Montana: Ch. 23, Management Information Systems
- HBR: Drucker (Information)
- Supp: McDermott
Week 11: Thu. Nov 1, 2007
Question: How does an organization determine its vision, mission, objectives, and goals?
- Montana: Ch. 7, Planning
- Montana: Ch. 8, Planning: Strategy Formulation
- Supp: Christensen
- Supp: Nemeth
Week 12: Thu. Nov 8, 2007
- Exam: Exam #2
- (contingency)
Week 13: Thu. Nov 15, 2007
Question: What does the mind of a strategist look like?
- Montana: Ch. 9, Planning: Strategy Implementation
- Practice: Project Management (Body of Knowledge)
- Supp: Pinto
- Montana: Ch. 17, Communication Skills and Management Effectiveness
- HBR: Gabarro
Week 14 (tbd): Thu. Nov 22, 2007 (no class, Thanksgiving Break)
- no class (Thu), Thanksgiving Break
Week 15: Thu. Nov 29, 2007
Question: Where can I contribute? Why do I contribute?
Question: What function of management is most associated with organization success?
- Montana: Ch. 13, Motivation
- HBR: Drucker (Nonprofits)
- Montana: Ch. 14, Leadership
- HBR: Kotter (Leaders Do)
- Due (Thu): A3: Information Competency
- Due (Thu): Book Report
- Due (Thu): Audiocast Report
Week 16: Thu. Dec 6, 2007
Question: What is the most important and most difficult task for a leader?
- Montana: Ch. 18, Managing Organizational Change
- HBR: Kotter (Leading Change)
- Review: Review of Audiocast Report: (Student-led discussion)
- Review: Review of Book Report: (Student-led discussion)
Thu. Dec 13, 2007
- Exam: Final Exam (Thu, 8pm-10pm)
