Course Outline/Calendar
CSUN
Management 370
Management Skills Development
Spring, 2020
13570
Mon/Wed 2:00pm - 3:15pm (Wed 1/22 - Mon 5/11, 16 weeks)
BB1240
(traditional format)
Sat, May 9, 2020
[updated: Saturday, May 9, 2020]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 370 course, Class # 13570, for the Spring, 2020 semester.
This course meets Mon/Wed 2:00pm - 3:15pm (Wed 1/22 - Mon 5/11, 16 weeks) in BB1240 [ Campus Map ].
This course is taught in the traditional format.
This course is offered by the College of Business and Economics at California State University, Northridge (CSUN). CSU Northridge is one of 23 campuses in the California State University system.
The following summary identifies the key terms used in the course outline.
Note: Materials listed as (CSUN only) are restricted to CSUN students, faculty, and staff only. To access these restricted materials, CSUN stakeholders will need to enter their full CSUN email address and their CSUN password. There is a small chance this type of authentication may not work for some smartphones or tablets; in that case, simply use a laptop or desktop computer.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Whetton/Cameron:
- Readings from the textbook
- Library:
- Readings from the library materials (or occasionally, a direct, online resource)
- Supplemental:
- Miscellaneous Readings
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of an assignment or report
- Exercise:
- done individually or in teams (announced and collected in-class)
- Activity:
- done individually or in teams (announced and done either in-class or as homework)
- Lecture:
- a lecture or presentation done by the instructor
- Video Clip(s):
- Video Clip(s) shown in class, typically from a movie or TV show
- Quiz:
- a relatively short test
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Mon. Jan 20, 2020
- (no class, Martin Luther King, Jr. Day)
Week 1: Wed. Jan 22, 2020
- Topic(s): Enrollment Management, Class Materials, Class Introduction
- Lecture: Miscellaneous Announcements (Spring) [ .ppt ] (Tue. Dec 15, 2020)
- Lecture: Continuous Improvement for Writing - Introduction [ .ppt ]
- Lecture: Course Introduction [ .pptx ] (Thu. Dec 12, 2019)
- Library: Sandberg (Tardiness Contagion)
- Library: Shellenbarger (Impromptu Speech)
- Activity: Management Reflection #1 (Management 360 student-professional)
Week 2: Mon. Jan 27, 2020
- Topic(s): Enrollment Management
- Library: Wartzman/Crosby (Employee Engagement)
- Activity: Class "Icebreaker" [ .ppt ]
Week 2: Wed. Jan 29, 2020
- Topic(s): Enrollment Management
- Whetton/Cameron: Introduction
- Library: Davidson (Soft Skills)
- Whetton/Cameron: Ch. 1, Developing Self-Awareness
- Library: Buchanan (Drucker on Management)
- Library: Samuel (Learning from Autism)
- Movie Clip(s): "Buck"
- Supplemental (print and bring to class): "Buck" Analysis [ .pdf ] (Thu. Feb 3, 2022)
Week 3: Mon. Feb 3, 2020
Week 3: Wed. Feb 5, 2020
- Due: Assignment: Organizational Opportunity/Challenge Essay
- Lecture: Exercises and Skills [ .ppt ]
- Whetton/Cameron: Ch. 2, Managing Stress and Well-Being
- Library: Pfeffer (Stress)
- Library: Feintzeig (Office Therapists)
Week 4: Mon. Feb 10, 2020
- Lecture: Complex Systems (Wikipedia) [ .jpg ]
- (contingency)
Week 4: Wed. Feb 12, 2020
- Supplemental: Examples of Strong Writing: Sentences [ .ppt ], Paragraphs [ .ppt ], Arguments [ .ppt ], and Style [ .ppt ]
- Supplemental: Examples of Areas for Improvement: Language Use and Grammar [ .ppt ]
- Supplemental (CSUN Only): Detailed Writing Errors [ .xls ]
- Improving your Writing Score [ .ppt ] (Thu. Dec 12, 2019)
- Activity: Management Reflection #2 (improving graduation rates)
- Activity: Management Reflection #3 (discuss only, due later)
- Library: Walker (Gratitude)
- Lecture: Big Bang Theory (clip) Generalized Reciprocity [ Expressing Gratitude - Part I (Youtube) ]
- Lecture: Big Bang Theory (clip) Generalized Reciprocity [ Expressing Gratitude - Part II (Youtube) ]
- Lecture: Elementary Network Theory and Practice (Gratitude)
- Library: Cutter (Hidden Company Stars)
- Activity: Team Assignment
- Lecture: Description of 'Management Skills at the Movies' deliverables: choices and analysis (written and presentation)
- (contingency)
Week 5: Mon. Feb 17, 2020
- Whetton/Cameron: Ch. 3, Solving Problems Analytically and Creatively
- Lecture: Decision-making in Management (Summary) [ .ppt ] (Wed. Sep 29, 2021)
- Lecture: Seven Approaches to Management Decision-making [ .ppt ] (Tue. Jul 11, 2017)
- Library: Sutton (Decision Mistakes)
- Library: Lublin (Know-It-All-Bosses)
- (contingency)
Week 5: Wed. Feb 19, 2020
- Whetton/Cameron: Ch. 4, Building Relationships by Communicating Supportively
- Examples of Strong Writing: Supportive Communication [ .ppt ]
- Lecture: Important Business Communication Skills [ .pdf ]
- Lecture: Are Millennials any Different? [ .ppt ]
- Lecture: Understanding 'real world' Communication ("theory") [ .ppt ]
- Library: Reddy (Doctors Deliver Bad News)
Week 6: Mon. Feb 24, 2020
Week 6: Wed. Feb 26, 2020
- Whetton/Cameron: Ch. 5, Gaining Power and Influence
- Lecture: Position-Power (Networking) [ .ppt ]
- Library: Finkelstein (confident/overconfident)
Week 7: Mon. Mar 2, 2020
- Due: First, second, and third movie choices
- Whetton/Cameron: Ch. 6, Motivating Others
- Library: Rothbard (Happy Face)
- Library: Gallus (Performance rewards)
- Library: Starmans, et al. (Inequality)
Week 7: Wed. Mar 4, 2020
Week 8: Mon. Mar 9, 2020
- Due: Management Reflection #3 (expressing gratitude)
- Whetton/Cameron: Ch. 7, Managing Conflict
- Library: King (Hidden Status Battles)
- Library: Berger (Change Anyone's Mind)
Week 8: Wed. Mar 11, 2020
- Activity: Management Reflection #4 (Management 370 student-professional)
- (contingency)
Week 9: Mon. Mar 16, 2020
- (no class, Spring Recess)
Week 9: Wed. Mar 18, 2020
- (no class, Spring Recess)
Week 10: Mon. Mar 23, 2020
Week 10: Wed. Mar 25, 2020
- Whetton/Cameron: Ch. 8, Empowering and Delegating
- Lecture: The 'Inverted' Org. Chart [ .html ]
- Library: Walker (Better Managers)
Week 11: Mon. Mar 30, 2020
- Activity: Handout reading for next class meeting (homework)
- Activity: Management Reflection #5 (Empowering/Improving Ourselves post-Graduation) (discuss only, due later)
- Activity: Informal Team Evaluation and Team meetings with the Instructor [ .ppt ]
- Whetton/Cameron: Ch. 9, Building Effective Teams and Teamwork
- Library: Woo (Better Teams)
- Library: Rogelberg (The Science of Better Meetings)
- Library: Gino (The Art of Better Meetings)
- (contingency)
Week 11: Wed. Apr 1, 2020
- Activity: Continuous Improvement for Writing: Paragraph-level [ .ppt ]
- (contingency)
Week 12: Mon. Apr 6, 2020
- Due: Assignment: Management Skills at the Movies (Written)
- Due: Management Reflection #5 (Empowering/Improving Ourselves post-Graduation)
- Whetton/Cameron: Ch. 10, Leading Positive Change
- Library: Tierney/Baumeister (Negativity)
- Lecture: Scarcity Mindset vs. Abundance Mindset [ .ppt ] (Fri. Nov 2, 2018)
- (contingency)
Week 12: Wed. Apr 8, 2020
- Lecture: Presenter Team's Responsibilities
- Lecture: Public Speaking Tips (pp. 12-5 to 12-10) [ .pdf ]
- Lecture: Audience Teams' Responsibilities
- Lecture: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]
- Activity: Comprehensive, Integrative Analysis
- Management Skills Development (Second Chances) [ .pdf ] (Sat. Sep 26, 2020)
- Activity: Management Reflection #6 (cross-functional learning)
Week 13: Mon. Apr 13, 2020
- (no class: practice your presentations)
- (contingency)
Week 13: Wed. Apr 15, 2020
- Due: Management Skills at the Movies (Presentation) - Team 1
Week 14: Mon. Apr 20, 2020
- Due: Management Skills at the Movies (Presentation) - Team 2
Week 14: Wed. Apr 22, 2020
- Due: Management Skills at the Movies (Presentation) - Team 3
Week 15: Mon. Apr 27, 2020
- Due: Management Skills at the Movies (Presentation) - Team 4
Week 15: Wed. Apr 29, 2020
- Due: Management Skills at the Movies (Presentation) - Team 5
Week 16: Mon. May 4, 2020
- Due: Management Skills at the Movies (Presentation) - Team 6
Week 16: Wed. May 6, 2020
- Due: Comprehensive, Integrative Analysis
- Activity: Management Reflection #7 (400-level course application)
- (Spring: student evaluations of faculty) (please complete by Fri. May 8 at 11:59pm) [ .html ]
- Activity: Formal Team Evaluation
- Lecture: Individual-level Reflections/Journaling [ .pdf ]
- Lecture: Team-level Reflections/Journaling [ .pdf ]
- Lecture: Management Skills Development: Philosophical Foundations [ .pdf ]
- Lecture: Management Skills Development: Course Analogies [ .pdf ]
- (contingency)
Finals Week: Mon. May 11, 2020
- Note: Special Time - (3:00pm - 5:00pm)
- Note: This day and time needs to be verified by each student individually in SOLAR after the beginning of the semester (especially to make sure there are no conflicts).
- Exam: Final Exam
