Course Outline/Calendar
CSUN
Management 370
Management Skills Development
Fall, 2019
13825
Tue/Thu 11:00am - 12:15pm (Tue 8/27 - Tue 12/12, 16 weeks)
BB1212
(traditional format)
Tue, Dec 3, 2019
[updated: Tuesday, December 3, 2019]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 370 course, Class # 13825, for the Fall, 2019 semester.
This course meets Tue/Thu 11:00am - 12:15pm (Tue 8/27 - Tue 12/12, 16 weeks) in BB1212 [ Campus Map ].
This course is taught in the traditional format.
This course is offered by the College of Business and Economics at California State University, Northridge (CSUN). CSU Northridge is one of 23 campuses in the California State University system.
The following summary identifies the key terms used in the course outline.
Note: Materials listed as (CSUN only) are restricted to CSUN students, faculty, and staff only. To access these restricted materials, CSUN stakeholders will need to enter their full CSUN email address and their CSUN password. There is a small chance this type of authentication may not work for some smartphones or tablets; in that case, simply use a laptop or desktop computer.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Whetton/Cameron:
- Readings from the textbook
- Library:
- Readings from the library materials (or occasionally, a direct, online resource)
- Supplemental:
- Miscellaneous Readings
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of an assignment or report
- Exercise:
- done individually or in teams (announced and collected in-class)
- Activity:
- done individually or in teams (announced and done either in-class or as homework)
- Lecture:
- a lecture or presentation done by the instructor
- Video Clip(s):
- Video Clip(s) shown in class, typically from a movie or TV show
- Quiz:
- a relatively short test
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Tue. Aug 27, 2019
- Topic(s): Enrollment Management, Class Materials, Class Introduction
- Lecture: Miscellaneous Announcements (Fall) [ .ppt ] (Tue. Dec 15, 2020)
- Lecture: Continuous Improvement for Writing - Introduction [ .ppt ]
- Lecture: Course Introduction [ .pptx ] (Tue. Aug 27, 2019)
- Library: Sandberg (Tardiness Contagion)
- Library: Shellenbarger (Impromptu Speech)
- Activity: Management Reflection #1 (Management 360 student-professional)
Week 1: Thu. Aug 29, 2019
- Topic(s): Enrollment Management
- Library: Wartzman/Crosby (Employee Engagement)
- Activity: Class "Icebreaker" [ .ppt ]
Week 2: Tue. Sep 3, 2019
- Topic(s): Enrollment Management
- Whetton/Cameron: Introduction
- Library: Davidson (Soft Skills)
- Whetton/Cameron: Ch. 1, Developing Self-Awareness
- Library: Buchanan (Drucker on Management)
- Library: Samuel (Learning from Autism)
- Movie Clip(s): "Buck"
- Supplemental (print and bring to class): "Buck" Analysis [ .pdf ] (Wed. May 29, 2019)
Week 2: Thu. Sep 5, 2019
Week 3: Tue. Sep 10, 2019
- Due: Assignment: Organizational Opportunity/Challenge Essay
- Lecture: Exercises and Skills [ .ppt ]
- Whetton/Cameron: Ch. 2, Managing Stress and Well-Being
- Library: Pfeffer (Stress)
Week 3: Thu. Sep 12, 2019
- Lecture: Complex Systems (Wikipedia) [ .jpg ]
- (contingency)
Week 4: Tue. Sep 17, 2019
- Supplemental: Examples of Strong Writing: Sentences [ .ppt ], Paragraphs [ .ppt ], Arguments [ .ppt ], and Style [ .ppt ]
- Supplemental: Examples of Areas for Improvement: Language Use and Grammar [ .ppt ]
- Supplemental (CSUN Only): Detailed Writing Errors [ .xls ]
- Improving your Writing Score [ .ppt ] (Wed. May 29, 2019)
- Activity: Management Reflection #2 (improving graduation rates)
- Activity: Management Reflection #3 (discuss only, due later)
- Library: Walker (Gratitude)
- Lecture: Big Bang Theory (clip) Generalized Reciprocity [ Expressing Gratitude - Part I (Youtube) ]
- Lecture: Big Bang Theory (clip) Generalized Reciprocity [ Expressing Gratitude - Part II (Youtube) ]
- Lecture: Elementary Network Theory and Practice (Gratitude)
- Library: Cutter (Hidden Company Stars)
- Activity: Team Assignment
- Lecture: Description of 'Management Skills at the Movies' deliverables: choices and analysis (written and presentation)
- (contingency)
Week 4: Thu. Sep 19, 2019
- Whetton/Cameron: Ch. 3, Solving Problems Analytically and Creatively
- Lecture: Decision-making in Management (Summary) [ .ppt ] (Wed. Sep 29, 2021)
- Lecture: Seven Approaches to Management Decision-making [ .ppt ] (Tue. Jul 11, 2017)
- Library: Sutton (Decision Mistakes)
- Library: Gino (Nonconformist Employees)
- (contingency)
Week 5: Tue. Sep 24, 2019
- Whetton/Cameron: Ch. 4, Building Relationships by Communicating Supportively
- Examples of Strong Writing: Supportive Communication [ .ppt ]
- Lecture: Important Business Communication Skills [ .pdf ]
- Lecture: Are Millennials any Different? [ .ppt ]
- Lecture: Understanding 'real world' Communication ("theory") [ .ppt ]
- Library: Reddy (Doctors Deliver Bad News)
Week 5: Thu. Sep 26, 2019
- Whetton/Cameron: Ch. 5, Gaining Power and Influence
- Lecture: Position-Power (Networking) [ .ppt ]
- Library: Finkelstein (confident/overconfident)
Week 6: Tue. Oct 1, 2019
- Due: First, second, and third movie choices
- Whetton/Cameron: Ch. 6, Motivating Others
- Library: Rothbard (Happy Face)
- Library: Gallus (Performance rewards)
- Library: Starmans, et al. (Inequality)
Week 6: Thu. Oct 3, 2019
Week 7: Tue. Oct 8, 2019
- Due: Management Reflection #3 (expressing gratitude)
- Whetton/Cameron: Ch. 7, Managing Conflict
- Library: King (Hidden Status Battles)
Week 7: Thu. Oct 10, 2019
- Activity: Management Reflection #4 (Management 370 student-professional)
- (contingency)
Week 8: Tue. Oct 15, 2019
Week 8: Thu. Oct 17, 2019
- Whetton/Cameron: Ch. 8, Empowering and Delegating
- Lecture: The 'Inverted' Org. Chart [ .html ]
- Library: Walker (Better Managers)
Week 9: Tue. Oct 22, 2019
- Activity: Handout reading for next class meeting (homework)
- Activity: Management Reflection #5 (Empowering/Improving Ourselves post-Graduation) (discuss only, due later)
- Activity: Informal Team Evaluation and Team meetings with the Instructor [ .ppt ]
- Whetton/Cameron: Ch. 9, Building Effective Teams and Teamwork
- Library: Woo (Better Teams)
- Library: Rogelberg (The Science of Better Meetings)
- Library: Gino (The Art of Better Meetings)
- (contingency)
Week 9: Thu. Oct 24, 2019
- Activity: Continuous Improvement for Writing: Paragraph-level [ .ppt ]
- (contingency)
Week 10: Tue. Oct 29, 2019
- Due: Assignment: Management Skills at the Movies (Written)
- Due: Management Reflection #5 (Empowering/Improving Ourselves post-Graduation)
- Whetton/Cameron: Ch. 10, Leading Positive Change
- Library: Lublin (Know-It-All-Bosses)
- Lecture: Scarcity Mindset vs. Abundance Mindset [ .ppt ] (Fri. Nov 2, 2018)
- (contingency)
Week 10: Thu. Oct 31, 2019
- Lecture: Presenter Team's Responsibilities
- Lecture: Public Speaking Tips (pp. 12-5 to 12-10) [ .pdf ]
- Lecture: Audience Teams' Responsibilities
- Lecture: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]
- Activity: Comprehensive, Integrative Analysis
- Management Skills Development (Management Transitions) [ .pdf ] (Thu. Aug 1, 2019)
- Activity: Management Reflection #6 (cross-functional learning)
Week 11: Tue. Nov 5, 2019
- (no class: practice your presentations)
- (contingency)
Week 11: Thu. Nov 7, 2019
- Due: Management Skills at the Movies (Presentation) - Team 1
Week 12: Tue. Nov 12, 2019
- Due: Management Skills at the Movies (Presentation) - Team 2
Week 12: Thu. Nov 14, 2019
- Due: Management Skills at the Movies (Presentation) - Team 3
Week 13: Tue. Nov 19, 2019
- Due: Management Skills at the Movies (Presentation) - Team 4
Week 13: Thu. Nov 21, 2019
- Due: Management Skills at the Movies (Presentation) - Team 5
Week 14: Tue. Nov 26, 2019
- Due: Management Skills at the Movies (Presentation) - Team 6
Week 14: Thu. Nov 28, 2019
- (no class, Thanksgiving Day Holiday)
Week 15: Tue. Dec 3, 2019
- Activity: Management Reflection #7 (400-level course application)
- Activity: Management Reflection #8 (discuss only, due later)
- Activity: Scenario Analysis
- (contingency)
Week 15: Thu. Dec 5, 2019
- Due: Comprehensive, Integrative Analysis
- Due: Management Reflection #8 (music application)
- (Fall: student evaluations of faculty) (please complete by Tue. Dec 10 at 11:59pm) [ .html ]
Week 16: Tue. Dec 10, 2019
- Activity (if needed): continue Management Reflection #8 (music application)
- Activity: Formal Team Evaluation
- Lecture: Individual-level Reflections/Journaling [ .pdf ]
- Lecture: Team-level Reflections/Journaling [ .pdf ]
- (contingency)
Finals Week: Tue. Dec 17, 2019
- Note: Special Time - (10:15am - 12:15pm)
- Note: This day and time needs to be verified by each student individually in SOLAR after the beginning of the semester (especially to make sure there are no conflicts).
- Exam: Final Exam
