Course Outline/Calendar
CSUN
Management 370
Management Skills Development
Spring, 2018
13365
Tue/Thu 9:30am - 10:45am (Tue 1/23 - Tue 5/15, 16 weeks)
BB1208
(traditional format)
Sun, Jun 3, 2018
[updated: Sunday, June 3, 2018]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 370 course, Class # 13365, for the Spring, 2018 semester.
This course meets Tue/Thu 9:30am - 10:45am (Tue 1/23 - Tue 5/15, 16 weeks) in BB1208 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
Note: Materials listed as (CSUN only) are restricted to CSUN students, faculty, and staff only. To access these restricted materials, CSUN stakeholders will need to enter their full CSUN email address and their CSUN password. There is a small chance this type of authentication may not work for some smartphones or tablets; in that case, simply use a laptop or desktop computer.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Whetton/Cameron:
- Readings from the textbook
- Library:
- Readings from the library materials (or occasionally, a direct, online resource)
- HBR:
- Readings from the Harvard Business Review materials (use your full CSUN email address and password)
- Supplemental:
- Miscellaneous Readings
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of an assignment or report
- Exercise:
- done individually or in teams (announced and collected in-class)
- Activity:
- done individually or in teams (announced and done either in-class or as homework)
- Lecture:
- a lecture or presentation done by the instructor
- Video Clip(s):
- Video Clip(s) shown in class, typically from a movie or TV show
- Quiz:
- a relatively short test
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Tue. Jan 23, 2018
- Topic(s): Enrollment Management, Class Materials, Class Introduction
- Lecture: Miscellaneous Announcements [ .ppt ] (Tue. Dec 15, 2020)
- Lecture: Continuous Improvement for Writing - Introduction [ .ppt ]
- Library: Sandberg (Tardiness Contagion)
- Lecture: Course Introduction [ .pptx ] (Tue. Dec 12, 2017)
- Activity: Management Reflection #1 (Management 360 student-professional)
Week 1: Thu. Jan 25, 2018
- Topic(s): Enrollment Management
- HBR: Hill (Becoming the Boss)
- Activity: Class "Icebreaker" [ .ppt ]
Week 2: Tue. Jan 30, 2018
- Whetton/Cameron: Introduction
- Whetton/Cameron: Ch. 1, Developing Self-Awareness
- Library: Davidson (Soft Skills)
- Library: Buchanan (Drucker on Management)
- Movie Clip(s): "Buck"
- Supplemental (print and bring to class): "Buck" Analysis [ .pdf ] (Tue. Dec 12, 2017)
Week 2: Thu. Feb 1, 2018
- HBR: David/Congleton (Emotional Agility)
- Movie Clip(s) (CSUN Only): Movie "Buck" [ (stream), (download) ]
Week 3: Tue. Feb 6, 2018
- Due: Assignment: Organizational Opportunity/Challenge Essay
- Lecture: Exercises and Skills [ .ppt ]
- Whetton/Cameron: Ch. 2, Managing Personal Stress
Week 3: Thu. Feb 8, 2018
- HBR: Hallowell (Underperform)
- HBR: Coutu (Resilience)
- Activity: Management Reflection #2 (improving graduation rates)
- (contingency)
Week 4: Tue. Feb 13, 2018
- Supplemental: Examples of Strong Writing: Sentences [ .ppt ], Paragraphs [ .ppt ], Arguments [ .ppt ], and Style [ .ppt ]
- Supplemental: Examples of Areas for Improvement: Language Use and Grammar [ .ppt ]
- Supplemental: Detailed Writing Errors (CSUN Only) [ .xls ]
- Improving your Writing Score [ .ppt ] (Thu. Feb 8, 2018)
- Activity: Management Reflection #3 (discuss only, due later)
- Lecture: Big Bang Theory (clip) Generalized Reciprocity [ Expressing Gratitude - Part I (Youtube) ]
- Lecture: Big Bang Theory (clip) Generalized Reciprocity [ Expressing Gratitude - Part II (Youtube) ]
- Lecture: Elementary Network Theory and Practice
- Activity: Team Assignment
- Lecture: Description of 'Management Skills at the Movies' deliverables: choices and analysis (written and presentation)
- (contingency)
Week 4: Thu. Feb 15, 2018
- Whetton/Cameron: Ch. 3, Solving Problems Analytically and Creatively
- Lecture: Decision-making in Management (Summary) [ .ppt ] (Wed. Sep 29, 2021)
- Lecture: Seven Approaches to Management Decision-making [ .ppt ] (Tue. Jul 11, 2017)
- HBR: Wedell-Wedellsborg (Solving the Right Problems)
- Library: Gino (Nonconformist Employees)
- (contingency)
Week 5: Tue. Feb 20, 2018
- Whetton/Cameron: Ch. 4, Building Relationships by Communicating Supportively
- Examples of Strong Writing: Supportive Communication [ .ppt ]
- Lecture: Important Business Communication Skills [ .pdf ]
- Lecture: Understanding 'real world' Communication ("theory") [ .ppt ]
- HBR: Heen/Stone (Find the Coaching in the Criticism)
- HBR: Manzoni (Delivering Bad News)
- Library: Reddy (Doctors Deliver Bad News)
Week 5: Thu. Feb 22, 2018
- Whetton/Cameron: Ch. 5, Gaining Power and Influence
- Lecture: Position-Power (Networking) [ .ppt ]
- HBR: Keltner (Power/Corruption)
Week 6: Tue. Feb 27, 2018
- Due: First, second, and third movie choices
- Whetton/Cameron: Ch. 6, Motivating Others
- Library: Shellenbarger (cost of running trains)
- Library: Starmans, et al. (Inequality)
Week 6: Thu. Mar 1, 2018
- HBR: Herzberg (Motivate Employees)
- HBR: Amabile/Kramer (Power of Small Wins)
- (contingency)
Week 7: Tue. Mar 6, 2018
- Due: Management Reflection #3 (expressing gratitude)
- Whetton/Cameron: Ch. 7, Managing Conflict
Week 7: Thu. Mar 8, 2018
- HBR: Toegel/Barsoux (Preempt Conflict)
- Activity: Management Reflection #4 (Management 370 student-professional)
- (contingency)
Week 8: Tue. Mar 13, 2018
Week 8: Thu. Mar 15, 2018
- Whetton/Cameron: Ch. 8, Empowering and Delegating
- HBR: Walker (Saving Rookie Managers)
- Lecture: The 'Inverted' Org. Chart [ .html ]
Week 9: Tue. Mar 20, 2018
- (no class, Spring Recess)
Week 9: Thu. Mar 22, 2018
- (no class, Spring Recess)
Week 10: Tue. Mar 27, 2018
- Activity: Management Reflection #5 (Empowering Ourselves/Improving Graduation)
- Whetton/Cameron: Ch. 9, Building Effective Teams and Teamwork
- Activity: Handout reading for next class meeting (homework)
Week 10: Thu. Mar 29, 2018
- HBR: Katzenbach/Smith (Discipline of Teams)
- HBR: Casciaro/Lobo (Competent Jerks/Lovable Fools)
- Activity: Continuous Improvement for Writing: Paragraph-level [ .ppt ]
- (contingency)
Week 11: Tue. Apr 3, 2018
- Due: Assignment: Management Skills at the Movies (Written)
- Whetton/Cameron: Ch. 10, Leading Positive Change
- HBR: Heifetz/Linsky (Survival Guide)
- Lecture: Scarcity Mindset vs. Abundance Mindset [ .ppt ] (Fri. Nov 2, 2018)
Week 11: Thu. Apr 5, 2018
- Lecture: Presenter Team's Responsibilities
- Lecture: Public Speaking Tips (pp. 12-5 to 12-10) [ .pdf ]
- HBR: Conger (Art of Persuasion)
- HBR: Antonokis/Fenley/Liechti (Learning Charisma)
Week 12: Tue. Apr 10, 2018
- Lecture: Audience Teams' Responsibilities
- Lecture: Discussion ("Challenge") Question Template (1 per team per presentation) [ .pdf ]
- Activity: Comprehensive, Integrative Analysis
- Management Skills Development (Navy Seals Training) [ .pdf ] (Sun. May 6, 2018)
- Activity: Management Reflection #6 (cross-functional learning)
- (contingency)
Week 12: Thu. Apr 12, 2018
- (no class: practice your presentations)
- (contingency)
Week 13: Tue. Apr 17, 2018
- Due: Management Skills at the Movies (Presentation) - Team 1
Week 13: Thu. Apr 19, 2018
- Due: Management Skills at the Movies (Presentation) - Team 2
Week 14: Tue. Apr 24, 2018
- Due: Management Skills at the Movies (Presentation) - Team 3
Week 14: Thu. Apr 26, 2018
- Due: Management Skills at the Movies (Presentation) - Team 4
Week 15: Tue. May 1, 2018
- Due: Management Skills at the Movies (Presentation) - Team 5
Week 15: Thu. May 3, 2018
- Due: Management Skills at the Movies (Presentation) - Team 6
Week 16: Tue. May 8, 2018
- Activity: Scenario Analysis
- Activity: Management Reflection #7 (400-level course application)
- Activity: Management Reflection #8 (discuss only, due later)
Week 16: Thu. May 10, 2018
- Due: Comprehensive, Integrative Analysis
- Due: Management Reflection #8 (music application)
- Activity: Formal Team Evaluation
- (student evaluations of faculty) (please complete by Fri. May 11th) [ .html ]
- (contingency)
Finals Week: Tue. May 15, 2018
- Note: Special Time - (8:00am - 10:00am)
- Note: This day and time needs to be verified by each student individually in SOLAR after the beginning of the semester (especially to make sure there are no conflicts).
- Exam: Final Exam