Course Outline/Calendar
CSUN
Management 360
Principles of Management and Organizational Behavior
Spring, 2011
12245
Thu 11:00am - 12:15pm (Thu 1/27 - Thu 5/12, 16 weeks)
NA101
Thu, May 12, 2011
[updated: Thursday, May 12, 2011]
"There are five managerial roles; they are to set objectives, organize, motivate and communicate, measure, and develop people."
-Peter Drucker (1909-2005)
Course Outline/Calendar
The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Management 360 course, Class # 12245, for the Spring, 2011 semester.
This course meets Thu 11:00am - 12:15pm (Thu 1/27 - Thu 5/12, 16 weeks) in NA101 [ Campus Map, Google Maps, Google Earth ].
The following summary identifies the key terms used in the course outline.
- Question:
- A general organizing question to place this particular material in context
- Topic(s):
- General topic(s) to be discussed
- Montana:
- Readings from the textbook
- HBR:
- Readings from the Harvard Business Review materials
- Supplemental:
- Readings from the supplemental materials
- Due:
- Assignment or report due at the immediate beginning of class
- Review:
- Usually a student-led review of an assignment or report
- Exercise:
- done individually or in teams (announced and collected in-class)
- Quiz:
- a relatively short test
- Exam:
- a relatively long test
- (contingency)
- Slack time embedded during the course to cover unforeseen events
The following is the detail of the course in chronological order. Students must complete the readings and assignments before the due date.
Week 1: Tue. Jan 25, 2011 (online)
Week 1: Thu. Jan 27, 2011 (in class)
Question: How is success defined in this course?
Question: Why study Organizational Behavior?
- Topic(s): Enrollment Management, Class Materials, Review of the "hybrid" class model
- Topic(s): Reviewing how Moodle works
Week 2: Tue. Feb 1, 2011 (online)
Question: What are the primary activities of management?
Question: Who is a manager?
- Topic(s): Updating your profile (including a suitable picture) in Moodle
- Montana: Ch. 1, What is Management? Definition and Overview
- Supplemental: Kerr
- Supplemental: Sandberg
Week 2: Thu. Feb 3, 2011 (in class)
Question: What have we learned from the significant organizational challenges and opportunities in the past?
- Topic(s): Enrollment Management
- Due: Assignment: Organizational Problem/Challenge Essay
- Montana: Ch. 2, Management: History and Concepts
- Supplemental: Jargon
- Supplemental: Lohr
Week 3: Tue. Feb 8, 2011 (online)
Question: How do professionals, managers, and executives get heard above the organizational noise?
- Supplemental: Dvorak (English)
Week 3: Thu. Feb 10, 2011 (in class)
Question: What are the wider organizational missions and individual values in the contemporary, global economy?
- Montana: Ch. 3, Management: Social Responsibility
- Supplemental: Ball
- HBR: Badaracco
Week 4: Tue. Feb 15, 2011 (online)
Question: Who are the key internal and external stakeholders for an organization?
- Montana: Ch. 4, Management and the Environments of Business
- Supplemental: Chozick
- (contingency)
Week 4: Thu. Feb 17, 2011 (in class)
Question: How does an organization leverage labor-intensive infrastructures?
- Montana: Ch. 12, Staffing: Human Resources
- Supplemental: Streeter
- Supplemental: Hymowitz
Week 5: Tue. Feb 22, 2011 (online)
Question: What does management look like at 30,000 feet?
- Montana: Ch. 6, An Overview of the Functions of Management
- Supplemental: Covel
Week 5: Thu. Feb 24, 2011 (in class)
Question: What is the optimal overall design to best meet the mission of the organization?
- Quiz: Quiz #1
- Montana: Ch. 10, Basic Concepts of Organizing
- Supplemental: Rational Expectations and Social Exchange Theories
Week 6: Tue. Mar 1, 2011 (online)
Question: What does the organization look like through multiple "lenses?"
- Montana: Ch. 11, Organizational Structures: Concepts and Formats
- HBR: Krackhardt
- Supplemental: Social Networks
Week 6: Thu. Mar 3, 2011 (in class)
Question: What does the mind of a strategist look like?
- Montana: Ch. 7, Planning
- Montana: Ch. 8, Planning: Strategy Formulation
- Exercise: Strategic Thinking within the Roman Catholic Church ("Ex Corde Ecclesiae")
Week 7: Tue. Mar 8, 2011 (online)
Question: What does the body of a strategist look like?
- Supplemental: Economic Benefit and Cost Drivers
- Supplemental: Porter's Value Chain
- Supplemental: Porter's Generic Strategies
- Supplemental: Porter's Five-Forces
- Supplemental: Christensen
Week 7: Thu. Mar 10, 2011 (in class)
Question: What does the action of a strategist look like?
Question: What do objectives and goals look like from the front lines?
- Montana: Ch. 9, Planning: Strategy Implementation
- Supplemental: Balanced Scorecard
- Supplemental: Project Management
- Supplemental: Pinto
- (contingency)
Week 8: Tue. Mar 15, 2011 (online)
- Supplemental: Group Cohesiveness
Week 8: Thu. Mar 17, 2011 (in class)
Question: What is organizational culture and why does it matter?
- HBR: Charan
- Lecture: Organizational Culture and Rites [ .ppt ] (Thu. Jun 1, 2017)
Week 9: Tue. Mar 22, 2011 (online)
- Work and Tasks (online only, no extra reading)
Week 9: Thu. Mar 24, 2011 (in class)
Question: Where are the deepest strengths and deepest weaknesses within complex organizations?
- Quiz: Quiz #2
- Montana: Ch. 19, Conflict: Organizational and Personal
- Supplemental: White
Week 10: Tue. Mar 29, 2011 (online)
Week 10: Thu. Mar 31, 2011
- (no class - César Chávez Day)
Week 11: Tue. Apr 5, 2011 (online)
Question:
- (no Moodle forums - Spring Break)
Week 11: Thu. Apr 7, 2011
Question:
- (no class - Spring Break)
Week 12: Tue. Apr 12, 2011 (online)
Question: How do we design persistently successful organizational units in contemporary society?
- Montana: Ch. 16, Work Group Dynamics and Creativity
- HBR: Katzenbach
Week 12: Thu. Apr 14, 2011 (in class)
Question: How do individuals and organizations make optimal decisions in the face of uncertainty?
- Montana: Ch. 5, Management Decision-Making: Types and Styles
- HBR: Hammond
- Lecture: Decision-making in Management [ .ppt ] (Wed. Nov 15, 2017)
Week 13: Tue. Apr 19, 2011 (online)
Question: What can we learn about entrepreneurship and related issues directly from practitioners?
Week 13: Thu. Apr 21, 2011 (in class)
Question: Other than differing expectations, what is the root cause of most organizational pathologies?
- Due: Assignment: Personality Assignment
- Exercise: Video Case ("Big Bang Theory" clip)
- Montana: Ch. 17, Communication Skills and Management Effectiveness
Week 14: Tue. Apr 26, 2011 (online)
Question: How does one attend to managing one's significant others (i.e., bosses and teammates)?
- HBR: Gabarro
- Supplemental: Dvorak (Teams)
Week 14: Thu. Apr 28, 2011 (in class)
Question: Why do I contribute?
Question: Where do I belong?
- Montana: Ch. 13, Motivation
- HBR: Drucker (Nonprofits)
Week 15: Tue. May 3, 2011 (online)
Question: In general, what core principles have MGT 360 students mastered?
- MGT 360 Common Online Assessment
- This online activity is to be completed by all students
- Use the "Assessment - Management Department" course in Moodle
- Watch the movie "Gung Ho"
- Answer the multiple choice (objective) questions in the questionnaire
- Add additional (subjective) thoughts in the open-ended part of each question
Week 15: Thu. May 5, 2011 (in class)
Question: How does one communicate? What are the origins of motivation? What are the roots of power?
- Montana: Ch. 14, Leadership
- Exercise: Video Case ("Spanglish" clip) (just lecture--no reading ahead of time)
- Due: Report: Book
Week 16: Tue. May 10, 2011 (online)
Question: What function of management is most associated with organization success?
- HBR: Kotter (Leaders Do)
- Supplemental: Kesmodel
- Supplemental: Lehrer
Week 16: Thu. May 12, 2011 (in class)
Question: What have the students learned and what can they contribute to others?
- Due: Optional Assignment: Public Intellectual Contribution ("Wikipedia")
- Final Exam Topics [ .ppt ] (Sat. May 7, 2011)
- Open Questions in Management [ .ppt ] (Tue. Nov 30, 2010)
- Further Study in Management [ .html ] (Mon. Jul 18, 2011)
- Book Reports: Student-led Discussion [ .ppt ] (Thu. May 12, 2011)
Finals Week: Thu. May 19, 2011 (in class) (10:15am - 12:15pm)
