"I have the greatest job in the world. I have been extended the priviledge of being a teacher."
-Mohammed Sangeladji

Contents

• Preface
• Notes
• Pre-course Materials
• Course Materials
• General Materials
• Writing, Math, and Spreadsheet Concepts
• Student Tips
• Impact of BUS 302
• Overall Peer-Student Evaluations
• Case Writing Materials
• Case Presentation Materials
• Case Discussion ("Challenge") Materials
• Individiual Ethics Essay Materials
• Additional Materials
• Further Study

Preface

The purpose of this web site is to provide information and materials for students enrolled in Wayne Smith's Business 302 course, Class #  10166, for the Summer, 2009 semester. This course meets Mon/Wed/Fri 10:00pm - 12:40pm (Wed 7/8 - Tue 8/18, 6 weeks) in JH2208 [ Campus Map, Google Maps, Google Earth ]. This course is offered by the College of Business and Economics at California State University, Northridge (CSUN). CSU Northridge is one of 23 campuses in the California State University system.

My email address is wayne.smith@csun.edu. For email sent to me by students, the Subject line should start with "[CSUN Bus302]" (without the quotes). Interested students may learn more about me by reviewing my personal web page. The PDF materials on this page require the "free" Acrobat Reader.

The dates in parentheses indicate when the document was last updated.

Note: Materials listed as (CSUN only) are restricted to CSUN students, faculty, and staff only. To access these restricted materials, CSUN stakeholders will need to enter their CSUN email address and their CSUN password.

Notes

The following notes are updates and changes that occur prior to the beginning of class (in descending chronological order).

• Mon. Apr 11, 2009:  All course prerequisites for this class will be enforced. BUS 302 students (enrolled or potential adds) will need to provide written proof of completion of all prerequisites on the first day of class. A printout of a current CSUN Degree Progress Report (DPR) can be used for courses completed at CSUN (the DPR is available via the CSUN Portal). A printout of a current Unofficial Transcript from a Community College can be used for courses completed elsewhere.

• Fri. Apr 10, 2009:  Students enrolled in BUS302 (lecture) are strongly encouraged to enroll in BUS302L (lab) during the same semester.

• Thu. Apr 9, 2009:  Yes, there are many students who wish to add this course. I cannot handle adds until the first day of class. During regular registration, adds are handled by the Department of Systems and Operations Management (and 'Gateway' Office). During priority registration, adds are handled by the COBAE Office of the Associate Dean. Students can sign up on the COBAE BUS302 Waitlist.

The above notes are also available as a subscription feed [ .atom ]. A subscription feed is a contemporary approach to automated notification.

Pre-Course Materials

These materials can be accessed before the first class session. These resources can be useful for prospective students desiring to gain a better appreciation for the subject matter of this course without enrolling in the course or purchasing the required textbook(s). Materials in this particular section will not appear on any quiz or exam.

• Electronic Calendar [ .pdf | .ics ] (Sun. Apr 12, 2009)
• Course-pedia [ .html ] (Fri. May 9, 2008)
• COBAE Associate Dean's WaitList for "Adds" [ .html ]
• My Personal Background [ .pdf ] (Mon. Jun 18, 2007)
• My Academic Research Streams [ .pdf ] (Mon. Jun 11, 2007)
• My Teaching Philosophy [ .pdf ] (Sun. Mar 2, 2008)
• CSUN Grade Distribution/Inflation Study (BUS courses) [ .xls ]

Course Materials

These materials should be reviewed before the first class session.

• Syllabus [ .pdf ] (Tue. Jul 7, 2009)
• Outline [ .html ] (Wed. Apr 15, 2009)
• Generic Outline/Calendar (with dates) [ .pdf ] (Thu. Jun 18, 2009)
• Supplemental Materials [ .html ] (Wed. Jun 10, 2009)
• BUS 302 and 302L Course (Common) Page [ .html ]
• BUS 302L Review Videos (access instructions) [ .pdf ] (Fri. Aug 29, 2008)
• Wayne Smith's BUS 302L Statistics Exam Review [ .html ]
• The "ABC's" of Gateway Success [ .pdf ] (Thu. Jan 15, 2009)
• Business Honors Tutoring [ .html ]
• Key COBAE Courses [ .pdf | .odg ] (Fri. Nov 16, 2007)
• LDC Core Concepts ("Top Ten Topics") [ .pdf ] (Thu. Jan 15, 2009)

General Materials

The following materials apply to all my courses independent of subject matter.

• Focus on the Organization [ .pdf ] (Mon. Nov 24, 2008)
• "How Successful Student Professionals Communicate Electronically" [ .pdf ] (Tue. Mar 17, 2009)
• Class Behavior [ .pdf ] (Tue. Jun 8, 2010)
• Class Participation Guidelines [ .pdf ] (Thu. Jan 4, 2007)
• Quantitative Evaluation [ .pdf ] (Sun. Mar 2, 2008)
• Understanding Standardized Scores [ .pdf ] (Sun. Dec 23, 2007)
• The Language of Performance [ .pdf ] (Sun. Mar 2, 2008)
• The Role of Office Hours [ .pdf ] (Wed. May 21, 2008)
• How to Fool Yourself with Information Technology [ .pdf ] (Wed. Dec 23, 2009)
• Managing Expectations about Performance, Scores, and Final Grades [ .pdf ]

Writing, Math, and Spreadsheet Concepts (CSUN only)

Bus 302 requires nine course pre-requisites at the lower-division level. Six of the course pre-requisites are tested explicitly in the Bus302L lab. The following samples quizzes can assist motivated students in the three other course pre-requisites—Business Communication (English composition), Mathematics, and Spreadsheets (Computer Literacy).

• Sample Quiz - Writing [ .pdf ]
• Sample Quiz - Math [ .pdf ]
• Sample Quiz - Spreadsheets [ .pdf ]

Student Tips

The following tips were all written by my BUS 302 students within the past three years.

• Tips for Success - By Students, For Students [ .pdf ] (Tue. Feb 17, 2009)
• Tips for Team Contracts - By Students, For Students [ .pdf ] (Thu. Dec 10, 2009)

Impact of BUS 302 on other classes and in the workplace

The following quotes were all written by my BUS 302 students within the past three years.

• How has BUS 302 assisted your coursework in other courses? [ .pdf ] (Thu. May 7, 2009)
• How has BUS 302 assisted your job or work outside of CSUN? [ .pdf ] (Thu. May 7, 2009)

Overall Peer-Student Evaluations

The following student evaluations of the best students in their respective teams were all written by my BUS 302 students within the past three years.

• What Students Say About the Best Students At the End of Class [ .pdf ] (Tue. Feb 17, 2009)

Case Writing Materials

The following materials apply primarily to the case writing deliverables in this course.

• Case Preparation Document (aka "Workplan") [ .pdf ] (Wed. Feb 17, 2010)
• Scoring Written Deliverables [ .pdf ] (Thu. Jun 4, 2009)
• Sample Case Scoring Rubric [ .xls ] (Sun. Nov 16, 2008)
  • Writing Error Frequency and Reference [ .xls ] (Mon. Dec 8, 2008)
• Formatting Requirements for Written Deliverables [ .pdf ] (Fri. Aug 21, 2009)
• Structure Requirements for Written Case Deliverables [ .pdf ] (Thu. Sep 17, 2009)
• Written Case Deliverables - Case-specific Details [ .pdf ] (Tue. Mar 10, 2009)
• A Management Writer's Reference [ .pdf ] (Wed. Jun 3, 2009)
• Management Vocabulary [ .pdf ] (Wed. Mar 31, 2010)
• Punctuation Exercise (CSUN only) [ .pdf ]
• Application Tips for MS-Word [ .pdf ] ([an error occurred while processing this directive])
• Application Tips for MS-Excel [ .pdf ] ([an error occurred while processing this directive])
• A Note on Decimal Places [ .pdf ] (Tue. Aug 26, 2008)
• The Three "T's" of Business Writing [ .pdf ] (Wed. Dec 3, 2008)
• Revising Prose: Managing your Writing Brand (CSUN only) [ .pdf ]
• The Rhetorical Contexts for Written Deliverables in BUS 302 [ .pdf ] (Thu. Jul 30, 2009)
• Final Checklist for each Written Case Deliverable [ .pdf ] (Wed. Dec 3, 2008)

Case Presentation Materials

The following materials apply primarily to the case presentation deliverables in this course.

• Requirements for Oral Presentations [ .pdf ] (Wed. May 27, 2009)
• Presentation Tips [ .pdf ] (Thu. Jul 24, 2008)
• Binkley, C. (2008) "Business Casual: All Business, Never Casual", Wall Street Journal, Apr 17 [ ABI Inform ]
• Binkley, C. (2008) "Want to Be CEO? You Have to Dress the Part", Wall Street Journal, Jan 10 [ ABI Inform ]
• Formatting Requirements for Presentation Deliverables [ .pdf ] (Thu. Jul 24, 2008)

Case Discussion ("Challenge") Materials

The following materials apply primarily to the discussion after a case is presented in class.

• Towards Insightful Questions [ .pdf ] (Wed. Jun 11, 2008)
• Sample Discussion Questions [ .pdf ] (Thu. May 1, 2008)
• Case Discussion Questions (template) [ .pdf ] (Sat. Feb 6, 2010)

Individual Ethics Essay Materials

The following materials apply to individual ethics essay given in-class near the end of the semester.

• Ethics Essay Grading Rubric [ .pdf ] (Mon. Aug 31, 2009)

Additional Materials

The following materials don't "fit" anywhere else neatly.

• Jung Typology Test (Myers-Briggs Personality Profile) [ .html ]
• "Two-Stage" decision-making [ .html ]
• Purchase Office 2007 directly from Microsoft [ .html ]
• Case Team Evaluation (Written and Oral) [ .doc ] (Thu. Feb 12, 2009)

Further Study

The following is a collection of materials in various media that students should review just before the end of the the course.

• Materials for Further Study [ .html ] (Thu. May 6, 2010)