"The Internet Changes Everything..."
-Bill Gates (1955-)

Preface

The purpose of this web page is to provide links to supplementary materials, some of which may be of use at some point in this course. All of the material is available via the CSUN Library online databases. I recommend selecting the highest-quality print output that is available. Often, this means selecting the "PDF" format (for binary files) or the "print" format (for text files) if those selections are available.

Inspiration for some of this material is from the following book:

Katz, R. (2004), The Human Side of Managing Technological Innovation (2nd. ed.), Oxford University Press, New York:NY.

• Week 1. Introduction
  • (none)
• Week 2. Budgeting and Fiscal Analysis
  • Lev, B. (2003), "Corporate Earnings: Facts and Fiction", Journal of Economic Perspectives, Spring, Vol. 17 No. 2, pp. 27-50 [ JSTOR ]
  • Lev, B. and Zarowin, P. (1999), "The Boundaries of Financial Reporting and How to Extend Them", Journal of Accounting Research, Autumn, Vol. 37 No. 2, pp. 353-385 [ JSTOR ]
  • Stewart, T. (2001), "You Think Your Company is So Smart? Prove It", Fortune, Apr 30, Vol. 143 No. 9, p. 188-188 [ ABI Inform ]
  • Stewart, T. (2001), "Accounting Gets Radical", Fortune, Apr 16, Vol. 143 No. 8, pp. 184-190 [ ABI Inform ]
  • Stewart, T. (1998), "Real Assets, Unreal Reporting", Fortune, Jul 6, Vol. 138 No. 1, pp. 207-208 [ ABI Inform ]
  • Stewart, T. (1994), "Your Company's Most Valuable Asset: Intellectual Capital", Fortune, Oct 3, Vol. 137 No. 1, pp. 68-73 [ ABI Inform ]
  • Stewart, T. (1993), "The King is Dead", Fortune, Jan 11, Vol. 127 No. 1, pp. 34-39 [ ABI Inform ]
  • Strassman, P. (2005), "How Much is Know-How Worth", Baseline, Nov, p. 28 [ .pdf ]
• Week 3 (Wed). The Economics of Strategy
  • Roberts, E., and Liu, W. K. (2001), "Ally or Acquire: How Technology Leaders Decide", MIT Sloan Management Review, Fall, Vol. 43 No. 1, pp. 26-34 [ ABI Inform ]
  • Arthur, W. B. (1990), "Positive Feedbacks in the Economy", Scientific American, Feb., Vol. 262, pp. 92-99 [ .pdf ]
  • Shapiro, C. and Varian, H. (1999), "The Art of Standards Wars", California Management Review, Winter, Vol. 41 No. 2, pp. 8-32 [ ABI Inform ]
  • Grant, R. (1996), "Toward a Knowledge-Based Theory of the Firm", Strategic Management Journal, Winter, Vol. 17, pp. 109-122 [ ABI Inform ]
• Week 3 (Sat). (Management Paper Roundtable and Small Group Discussion)
  • Mitchell, R. (1999), "How to Manage Geeks", Fast Company, June, pp. 174-178 [ Lexis-Nexis Academic ("News") (and also, select "General News", "Magazines and Journals", and "All Available Dates") ]
  • McDermott, R. (1999), "Why Information Technology Inspired but Cannot Deliver Knowledge Management", California Management Review, Summer, Vol. 41 No. 4, pp. 103-117 [ ABI Inform ]
  • Schwartz, T. (2000), "How Do You Feel?", Fast Company, June, pp. 296-308 [ Lexis-Nexis Academic ("News") (and also, select "General News", "Magazines and Journals", and "All Available Dates") ]
  • Leavitt, H., and Lipman-Blumen, J. (2000), "Hot Groups: The Rebirth of Individualism", Ivey Business Journal, Sep/Oct, 2000 [ .html ]
  • Townsend, A., DeMarie, S., and Hendrickson, A. (1998), "Virtual Teams: Technology and the Workplace of the Future", Academy of Management Executive, Vol. 12 No. 3, pp. 17-29 [ ABI Inform ]
  • McDonough, E., and Cedrone, D. (2000), "Meeting the Challenge of Global Team Management", Research-Technology Management, Jun-Jul, Vol. 43 No. 4, pp. 12-17 [ ABI Inform ]
  • Katz, R., and Tushman, M. (1983), "A Longitudinal Study of the Effects of Boundary Spanning Supervision on Turnover and Promotion in Research and Development", Academy of Management Journal, Sep, Vol. 26 No. 3, pp. 437-456 [ ABI Inform ]
  • Gray, P. (2001), "The Impact of Knowledge Repositories on Power and Control in the Workplace", Information Technology and People, Vol. 14 No. 4, pp. 368-384 [ Emerald ]
  • Nonaka, I. (1994), "A Dynamic Theory of Organizational Knowledge Creation", Organization Science, Vol. 5 No. 1, pp. 14-37 [ JSTOR ]
  • Becker, M. C. (2001), "Managing Dispersed Knowledge: Organizational Problems, Managerial Strategies and Their Effectiveness", Journal of Management Studies, Vol. 38 No. 7, pp. 1037-1051 [ Blackwell-Synergy (enter the name of the journal as the search term) ]
• Week 4. Marketing and Customer Relationship Management
  • Tellis, G., and Golder, P. (1996), "First to Market, First to Fail: Real Causes of Enduring Market Leadership", MIT Sloan Management Review, Winter, Vol. 37 No. 2, pp. 65-75 [ ABI Inform ]
  • Lesser, E., Mundel, D., and Wiecha, C. (2000), "Managing Customer Knowledge", The Journal of Business Strategy, Nov/Dec, Vol. 21 No. 6, pp. 34-37 [ ABI Inform ]
• Week 5. Project Management and Service Quality
  • Pinto, J., and Kharbanda, O. P. (1995), "Lessons for an Accidental Profession", Business Horizons, Mar/Apr, pp. 41-50 [ Science Direct ]
  • MacCormick, A. (2001), "Product-Development Practices That Work: How Internet Companies Build Software", MIT Sloan Management Review, Winter, Vol. 42 No. 1, pp. 75-84 [ ABI Inform ]
  • Eisenhardt, K. (1990), "Speed and Strategic Choice: How Managers Accelerate Decision Making", California Management Review, Vol. 32 No. 3, pp. 39-54 [ ABI Inform ]
  • Davenport, T., DeLong, D. W. and Beers, M. C. (1998), "Successful Knowledge Management Projects", MIT Sloan Management Review, Winter, Vol. 39 No. 2, pp. 43-57 [ ABI Inform ]
• Week 6. Supervision and Organizational Behavior
• Week 7. Innovation, Creativity, and Change Management
  • Basadur, M. (1992), "Managing Creativity: A Japanese Model", Academy of Management Executive, Vol. 6 No. 2, pp. 29-40 [ ABI Inform ]
  • Nemeth, C. J. (1997), "Managing Innovation: When Less is More", California Management Review, Vol. 40 No. 1, pp. 59-74 [ ABI Inform ]
  • Christensen, C. (2002), "The Rules of Innovation", Technology Review, Jun, Vol. 105 No. 5, pp. 33-38 [ ABI Inform ]
• Week 8. Leadership and Values
  • Nadler, D. A., and Tushman, M. (1990), "Beyond the Charismatic Leader: Leadership and Organizational Change", California Management Review, Vol. 32 No. 2, pp. 77-97 [ ABI Inform ]
  • Senge, P. (2005), "Missing the Boat on Leadership", Leader to Leader, Vol. 38, pp. 28-30 [ Wiley Interscience ]